“The dining options are tasty, with attentive service that make meals enjoyable. The activities, especially happy hour, are a hit! The housekeeping staff keep everything spotless, and maintenance is prompt and efficient. Most importantly, my loved one feels safe and comfortable there. Overall, I highly recommend this community for anyone looking for a welcoming environment.”
What residents and families say
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
“They have great activities and things my mom likes, and housekeeping has been fairly good. When she's used the transportation, they got her to her appointment on time and back, so it was perfect. The nurses, med techs and aides are very communicative and always call to keep me informed. It's a great value; she's enjoying it, and we feel she's safe. I would recommend it.”
“While we were sitting in the lobby, a little lady came out of the elevator, stopped, smiled and waved at me. That was my immediate tell, and after meeting the fantastic leadership team, we stopped looking. There's something every day, from cornhole to mini bowling to chair exercises, which get a pretty decent turnout. Maintenance has been great whenever we put in a work order. The building is well taken care of, with good outside areas where residents sit. I really like the facility.”
“The management is outstanding, always addressing any questions promptly, which gives me peace of mind. The dining staff are friendly, the food is good, and the activities offered are engaging. I appreciate the clear communication about them. Overall, I find the value to be excellent so I would definitely recommend this place to others.”
“The management team is incredibly attentive and genuinely cares about the residents. The activities offered keep everyone engaged and entertained, which is a big plus. The housekeeping staff does an excellent job of keeping everything clean and tidy. Overall, I felt that the community provides great value and a comfortable environment. I highly recommend this community to other people!”
“The management is incredibly friendly and responsive, always making sure residents feel heard. The dining services are excellent, with a variety of good food options. There are plenty of activities available, and the community feels safe and inviting. Overall, I would highly recommend this place to anyone looking for a welcoming environment for their loved ones.”
“My loved one lives at this community and it has been great. The staff are respectful and knowledgeable about their jobs and they are very attentive to his needs. They are very sweet, kind, and efficient and they really bend over backwards to make us happy.”
“My mother has had a great experience at this senior living facility. The management is very communicative, which I appreciate, and the dining options are good. My mother always has activities to keep her engaged, and the housekeeping staff does a fantastic job maintaining her apartment. Overall, she feels safe and comfortable there. I would definitely recommend this place to others looking for a welcoming community.”
“The management is very responsive and communication has been smooth, which I really appreciate. The dining staff does a fantastic job, ensuring everyone enjoys their meals. The activities offered have helped my loved one become more engaged, which is wonderful to see. The housekeeping and maintenance teams are also top-notch, keeping everything clean and well-maintained. Overall, I would highly recommend this place to others!”
“The management team runs things like clockwork, which gives me peace of mind. My sister-in-law has enjoyed the meals and loves the friendly servers. The activities seem engaging, and I've seen happy residents participating. The housekeeping staff does an excellent job, keeping her apartment looking great. Overall, we feel very satisfied with her accommodations and would definitely recommend this place to others!”
“My loved one lived at this community and overall, it was a positive experience. The staff were incredibly friendly and always responsive to our needs, the activities offered were diverse and engaging, giving her plenty to do every day, and the housekeeping was efficient. I always felt her space was clean and well-maintained too. The location was great, and I would definitely recommend this community to others.”
“I stayed at this community and I'd recommend them to people. Management staff was respectful and knowledgeable, the food was good, we had a nice variety and the service was very good, and the activities were excellent as far as what I enjoyed. To add, the housekeeping was good, maintenance staff was there when I needed them, the transportation service was very nice, and the care staff was very respectful to me. In general, I felt safe and comfortable there.”
“My sister lives at this community and everyone here has been wonderful and helpful. There is a good variety of activities on the calendar and her room is always clean and good when I go in there.”
“Both my mom and dad live at the community, and I would highly recommend it. I've dealt with Julie in management who is very good. She helped make the process painless. She was really good to my dad. Regarding entertainment, I think there are a good variety of activities offered, and my father enjoys participating in them. The maintenance team is very accessible. Anytime we have had problems, they get up there fairly quickly.”
“Mom lives at the community, she has a group of friends there, and for what we get, the value is good. They have good, available food and she likes the servers quite a bit. There are a lot of activities available and there is something every day. The building is in good shape and in clean, working order. The most important thing is that she has her friends, they play bridge, they do their little lunches, and it's all very good. She feels safe and comfortable there.”
“The staff are highly knowledgeable, ready with answers to any questions we had. I'm very impressed with the professionalism of the staff, friendliness and welcoming of the staff is what drew us to this community. I'm kind of a foodie and I think the food here is good and the variety on the menu covers two pages. They are taking care of me in an extraordinary way. I'm a younger resident and I'm a tennis player. I'm pretty fit and have an exercise routine of playing tennis a couple times a week. The activities department drives me a couple times a week to the local tennis courts. They are just so accommodating, friendly and available. I would recommend this community to others.”
“We chose this community because of its location. The management staff have been responsive to my needs and the healthcare staff has been very good. The med techs have been very good about distributing the medicines to my husband and they seem to be knowledgeable. We use the pendant to call them when we need them and they have been responsive. In regards to the dining, the meals have been adequate and the variety on the menu is fine. We do have choices and we have an alternate menu if we don't like the main entrée. The service has been excellent. The laundry services have been excellent as well and I have been very pleased with the maintenance. They came in to hook up the TV but they also helped me hook up my computer. I would definitely recommend this community to others.”
“Mom made the decision to move into this place because it had a lot of light, it was in a good location, and the dining variety was attractive. Mom likes the food quite a bit and she likes the fact that they have afternoon teas. She is happy with the level of activities there to do and has taken up chair exercises for the first time ever. The building looks nice and she is happy she gets laundry done. She feels safe and comfortable there.”
“The front desk is very efficient and the weekend front desk person is especially fabulous. It is welcoming and I really think they are doing their best to make a great effort. There are some wonderful care takers and the nurse who does the care coordination, Malory is great. The healthcare staff are very caring and gentle and attentive and responsive to my mom. The food looks decent and there is variety on the menu and my mom gets a nice dessert. The dining service is well organized too. I am happy with this community and would recommend it to others.”
“I loved this community and it was the perfect fit for my dad. The staff here were awesome and so helpful. For instance, the activities director would try to get my father's wife to participate in the activities even though she didn't want to leave her room and the maintenance man would help my dad take their dog out at night. Everyone here was great. My dad also loved the food here and with everything that he got I think the value was fair.”
Photos, prices and details provided by the community. This community is a Senior Living Alliance member.
About the community
The Woodmark At Uptown is a state-licensed assisted living community in Albuquerque, New Mexico. It is licensed for 144 residents. 20+ residents and family members have shared phone-verified testimonials through Senior Living Alliance.
Life at The Woodmark At Uptown

Dining
Residents have restaurant-style dining for breakfast, lunch and dinner, and private dining rooms are available on request. The bistro and bar offers a full bar, happy hour, daily snacks, coffee and tea, and a hydration station.

Activities
The community publishes monthly activity calendars, including separate assisted living and memory care calendars. Listed programs include book clubs, hobby clubs, and games and puzzles. Residents use a game room, an arts and crafts studio, a screening room and a piano lounge, and scheduled transportation covers off-site excursions.
Amenities
- Fitness center
- Exercise studio
- Walking paths
- Game room
- Arts and crafts studio
- Screening room
- Piano lounge
- Library
- Bistro and bar
- Beauty shop
- Barbershop
- Nail salon
Memory care program
Embrace Memory Care is built on five pillars: connection, enrichment, challenge, creativity and wellness, which shape daily routines for residents.
Floor plans
4 layouts from The Woodmark At Uptown’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,085 /mo | Oct 11, 2026 |
How this page is paid for. Lilisity is operated by Senior Living Alliance. The Woodmark At Uptown is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Latest survey report shown: Mar 20, 2023. See the record
License
Active, 144 residents
Assisted Living Facility 5794.
State inspection record35 deficiencies in 23 reports
- NM license number
- 5794
- Licensed beds (state listing)
- 144
- Latest survey report shown
- March 20, 2023
- Survey reports posted
- 23
- Deficiencies cited
- 35
- Substantiated complaints
- 4
- Unsubstantiated complaints
- 5
Survey reports
- March 20, 2023 (Full-Onsite/Complaint survey): 3 deficiencies cited, complaint 60717 investigated with deficiencies cited, complaint 58968 investigated with no deficiencies cited, complaint 56338 investigated with no deficiencies cited, complaint 56359 investigated with no deficiencies cited, complaint 60630 investigated with no deficiencies cited report (Internet Archive copy of C10711.pdf)
- Resident Records 7.8.2.21 NMAC
- Individual Service Plan (ISP). The rule: “An ISP shall be developed and implemented within ten (10) calendar days of admission for each resident residing in the facility.” 7.8.2.26 NMAC
- Reporting of Incidents 7.8.2.32 NMAC
- November 23, 2022 (offsite Revisit/Follow-up survey): 1 deficiency cited report (Internet Archive copy of GWFV14.pdf)
- Staff Qualifications. The state found: “The facility failed to ensure that the Direct Care Staff, (DCS) received clearances from the Employee Abuse Registry (EAR) prior to hire.” The state wrote that this is an uncorrected deficiency from the surveys of December 9, 2021, June 23, 2022, August 4, 2022. A016, 7.8.2.16 NMAC
- August 4, 2022 (offsite Revisit/Follow-up survey): see the report report (Internet Archive copy of GWFV13.pdf)
- June 23, 2022 (onsite Revisit/Follow-up survey): see the report report (Internet Archive copy of GWFV12.pdf)
- December 9, 2021 (Complaint survey): 7 deficiencies cited, complaint 52579 substantiated, complaint 48886 substantiated report (Internet Archive copy of GWFV11.pdf)
- Staff Qualifications. The rule: “A facility shall employ staff with the following qualifications.” 7.8.2.16 NMAC
- Staffing Ratios. The state found: “The facility failed to ensure for 1 (R #9) of 1 (R #9) resident that there was enough Direct Care Staff on duty at all times in the facility to provide basic care, resident assistance and required supervision based on the assessment of the residents’ needs.” 7.8.2.19 NMAC
- Admissions and Discharge. The rule: “The facility shall complete an admission agreement for each resident.” 7.8.2.20 NMAC
- Facility Reports, Records, Rules, Policies and Procedures. The state found: “The facility failed to ensure that the employee files including documentation of disciplinary actions, employee personnel records, were available to review by the Licensing Authority.” 7.8.2.22 NMAC
- Resident Evaluation. The state found: “The facility failed to ensure for 1 (R #9) of 9(R #s 1-9) resident evaluation/assessment was updated to reflect significant change in the resident's health status and failed to complete a most recent evaluation/assessment for the month of November of 2020.” 7.8.2.25 NMAC
- Reporting of Incidents. The state found: “The facility failed to ensure for 2 (R #s 4 and 8) of (R #s 1-9) residents whose files, including Internal Incident Reports were reviewed for compliance, that incidents of possible abuse, neglect, or exploitation were reported to the Licensing Authority within 24 hours or the next business day, if it is a weekend or a holiday.” 7.8.2.32 NMAC
- Resident Rights. The state found: “The facility failed to ensure that for 1 (R #4) of 1 of 1 (R #4) resident that they were providing a safe and sanitary living environment for the residents.” 7.8.2.33 NMAC
Show all 23
- August 31, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of GHY411.pdf)
- August 17, 2020 (Offsite Surveillance survey): no deficiencies cited, complaint 46159 unsubstantiated report (Internet Archive copy of RRID11.pdf)
- July 16, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of S8S711.pdf)
- June 25, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of WFFJ11.pdf)
- April 16, 2020 (offsite surveillance survey): see the report report (Internet Archive copy of M8EW11.pdf)
- April 3, 2020 (Offsite Surveillance survey): no deficiencies cited report (Internet Archive copy of 3IC711.pdf)
- March 24, 2020 (Onsite Surveillance survey): no deficiencies cited report (Internet Archive copy of TW4H11.pdf)
- October 30, 2019 (Complaint survey): no deficiencies cited, complaint 39086 investigated (outcome in the report) report (Internet Archive copy of J1Z911.pdf)
- June 19, 2019 (Revisit/Follow-up survey): no deficiencies cited report (Internet Archive copy of XGQ412.pdf)
- February 22, 2019 (Complaint survey): 2 deficiencies cited, complaint unsubstantiated, complaint unsubstantiated report (Internet Archive copy of XGQ411.pdf)
- Reporting of Incidents 7.8.2.32 NMAC
- Incorporated and Related Rules and Codes. The rule: “The facilities that are subject to this rule are also subject to other rules, codes and standards that may, from time to time, be amended.” 7.8.2.70 NMAC
- November 17, 2017 (Revisit/Follow-up survey): no deficiencies cited report (Internet Archive copy of SUSD12.pdf)
- May 23, 2017 (Full-Onsite/Complaint survey): 18 deficiencies cited, complaint 30222 substantiated report (Internet Archive copy of SUSD11.pdf)
- General Licensing Requirements. The state found: “The facility failed to apply for an amended Assisted Living License within ten (10) business days of changing Administrators.” A008, 7.8.2.8 NMAC
- Staff Training. The state found: “The facility failed to ensure for 9 (S #s 1-9) of 9 (S #s 1-9) Staff files reviewed for compliance had completed the required twelve (12) hours of orientation/annual training's and the information was documented/maintained in their personal files at the facility.” 7.8.2.17 NMAC
- Policies. The state found: “The facility failed to have adequate written personnel policies that describe the qualifications, conduct, training policies and criminal history screening of staff, private duty attendants and volunteers.” A018, 7.8.2.18 NMAC
- Facility Reports, Records, Rules, Policies and Procedures 7.8.2.22 NMAC
- Resident Evaluation. The state found: “The facility failed to ensure for 5 (R #s 1, 3, 4, 5 and 7) of 7 (R #s 1, 2, 3, 4, 5, 7 and 8) residents reviewed that their evaluations/assessments were updated when a change of condition (hospice admission, falls) occurred.” 7.8.2.25 NMAC
- Individual Service Plan (ISP). The rule: “An ISP shall be developed and implemented within ten (10) calendar days of admission for each resident residing in the facility.” 7.8.2.26 NMAC
- Handling of Emergencies. The state found: “The facility failed to ensure that a primary care physician (PCP) and a designated person was contacted for a medical emergency.” 7.8.2.31 NMAC
- Reporting of Incidents. The state found: “The facility failed to ensure for 4 (R #s 1, 5, 7 and 9) of 5(R #s 1, 2, 5, 7, and 9) residents whose internal incident reports were reviewed for compliance were reported to the Licensing Authority within twenty-four (24) hours or by the next business day if it is a weekend or a holiday.” 7.8.2.32 NMAC
- Resident Rights. The state found: “The facility failed to ensure that a primary care physician (PCP) and a designated person was contacted for a medical emergency.” 7.8.2.33 NMAC
- Custodial Drug Permits. The state found: “The facility failed to ensure that a lock was placed on the medication refrigerator used for medications requiring refrigeration.” 7.8.2.34 NMAC
- Medications. The rule: “Administration of medications or staff assistance with self-administration of medications shall be in accordance with state and federal laws.” A035, 7.8.2.35 NMAC
- Maintenance of Building and Grounds. The rule: “The building(s) shall be maintained in good repair at all times.” 7.8.2.42 NMAC
- Fire Clearance and Inspections. The state found: “The facility failed to ensure that an annual fire inspection by the Local Fire Authority (having jurisdiction) had been conducted.” A060, 7.8.2.60 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment 7.8.2.61 NMAC
- Fire Drills. The rule: “All facilities shall conduct monthly fire drills which are to be documented.” 7.8.2.65 NMAC
- Hospice. The rule: “An assisted living facility that provides or coordinates hospice care and services shall meet the requirements in this section, in addition to the rules applicable to all assisted living facilities, 7.8.2 NMAC.” 7.8.2.68 NMAC
- Memory Care Units. The state found: “The facility failed to ensure that 3 (DCS #s 1-3) of 3 (DCS #s 1-3) Direct Care Staff had completed the additional twelve (12) hours of annual dementia specific training.” 7.8.2.69 NMAC
- Incorporated and Related Rules and Codes. The state found: “The facility failed to ensure for 4 (R #s 1, 5, 7 and 9) of 5(R #s 1,2, 5, 7, and 9) residents whose internal incident reports were reviewed for compliance were reported to the Licensing Authority within twenty-four (24) hours or by the next business day if it is a weekend or a holiday.” 7.8.2.70 NMAC
- October 3, 2013 (Complaint investigation): 1 deficiency cited, complaint 28933 substantiated report (Internet Archive copy of OGKQ11.pdf)
- Medications. The state found: “The facility failed to ensure that 1 resident (R #1) (who no longer resides at the facility) of 4 sampled residents (R #s 1, 2, 3, and 4 received medications as ordered by the physician.” 7.8.2.35 NMAC
- August 2, 2012: no deficiencies cited, complaint 28282 investigated (outcome in the report), complaint 28476 unsubstantiated report (Internet Archive copy of S_SXG811.pdf)
- October 1, 2009: complaint 27191 unsubstantiated report (Internet Archive copy of S_X9UD11.pdf)
- September 30, 2009 (time of survey): 2 deficiencies cited report (Internet Archive copy of S_PQF221.pdf)
- Fire Clearance and Inspections 7.8.2.60 NMAC
- Fire Extinguishers. The state found: “The facility failed to conduct fire drills at least quarterly on every shift to assure preparedness for emergency response.” 7.8.2.63 NMAC
- January 7, 2008: no deficiencies cited report (Internet Archive copy of S_JH7D11.pdf)
- Date not read (annual Life Safey Code survey): 1 deficiency cited report (Internet Archive copy of S_JH7D21.pdf)
- Fire Alarms, Smoke Detectors and Other Equipment 7.8.2.61 NMAC
The state’s listing for license 5794 (Internet Archive copy) →
New Mexico’s License Oversight Bureau posts each survey’s Statement of Deficiencies as a scanned PDF. We read the scans by OCR and show, for each report, the survey date, the kind of survey in the state’s words, each deficiency tag with the rule it cites and the state’s own one-sentence finding when OCR reads it whole. Each rule is named by its heading in New Mexico’s assisted living rules: 7.8.2 NMAC until June 30, 2024, and 8.370.14 NMAC (same section numbers) since July 1, 2024. The rules say: “If violations of this rule are cited, the facility will be provided with an official statement of deficiencies within 10 business days following the survey.” The facility’s plan of correction is printed in the right-hand column of the same report. The reports give no severity level for assisted living deficiencies, and the state’s site lists no fines or license actions. Revisit reports often repeat the complaint outcomes of the survey they follow up on; we count each complaint once. The state’s site (alf.hca.nm.gov) has not answered since at least September 2026, so we read the listing and reports from the Internet Archive’s copies, captured between January 16, 2026 and June 12, 2026. Reports the state posted after that are not shown. This community is licensed for 144 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau, read October 16, 2026. The report itself is the official record. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 5794
- License status
- Active
- Licensed capacity
- 144
- County
- Bernalillo County
State listing as of May 2026. New Mexico HCA assisted living directory, archived copy.
Source: New Mexico state licensing records (agency listing), retrieved 2026-05-11. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in New Mexico, and other programs
How Medicaid pays for care in New Mexico
- Turquoise Care Community Benefit (Agency-Based Community Benefit). Yes. New Mexico Medicaid's Community Benefit, provided through Turquoise Care managed care plans, lists assisted living as a covered service. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does The Woodmark At Uptown provide?
The Woodmark At Uptown is licensed by the state of New Mexico for assisted living in Albuquerque, New Mexico. Its licensed capacity is 144 residents.
Does The Woodmark At Uptown have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about The Woodmark At Uptown through phone interviews verified by Senior Living Alliance.
How much does The Woodmark At Uptown cost?
The starting prices it publishes are in the Prices section on this page.
How do I contact The Woodmark At Uptown?
Use The Woodmark At Uptown's website, seniorlifestyle.com/property/new-mexico/the-woodmark-at-uptown, or visit at 7201 Prospect Pl NE, Albuquerque, NM 87110.
Senior Living Alliance member. The Woodmark At Uptown is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid