Independent Living and Assisted Living
Fairwinds Rio Rancho
920 Riverview Dr SE, Rio Rancho, NM 87124 · Map
Licensed for 76 residents
Fairwinds Rio Rancho is a state-licensed independent living, assisted living community in Rio Rancho, New Mexico. It is licensed for 76 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Latest survey report shown: May 21, 2889. See the record
License
Active, 76 residents
Assisted Living Facility 5720.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Fairwinds Rio Rancho this community | 76 | Not published | Active | 10 deficiencies in 17 reports | |
| Avamere at Rio Rancho | 0.1 mi | 134 | Not published | Active | 0 deficiencies in 0 reports |
| Retreat Gardens | 0.5 mi | 45 | Not published | Active | 0 deficiencies in 0 reports |
| Casa De Paz Village East | 0.5 mi | 10 | Not published | Active | 0 deficiencies in 3 reports |
| The Retreat | 0.6 mi | 60 | Not published | Active | 3 deficiencies in 5 reports |
State inspection record10 deficiencies in 17 reports
- NM license number
- 5720
- Licensed beds (state listing)
- 76
- Latest survey report shown
- May 21, 2889
- Survey reports posted
- 17
- Deficiencies cited
- 10
- Substantiated complaints
- 1
- Unsubstantiated complaints
- 3
Survey reports
- May 21, 2889 (annual survey): 2 deficiencies cited report (Internet Archive copy of S_RQ0O21.pdf)
- Fire Clearance and Inspections 7.8.2.60 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment 7.8.2.61 NMAC
- April 3, 2024 (Complaint survey): 1 deficiency cited report (Internet Archive copy of BPS311.pdf)
- Resident Rights. The state found: “The facility failed to ensure for 1 (R #2) of 1 (R #2) residents identified by the facility as being at risk of exploitation and were free from financial abuse and misappropriation by facility staff.” 7.8.2.33 NMAC
- February 2, 2021 (offsite complaint survey): no deficiencies cited, complaint 47785 unsubstantiated report (Internet Archive copy of VNBM11.pdf)
- August 19, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of G2DZ11.pdf)
- July 20, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of BBUS11.pdf)
Show all 17
- June 24, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of LOOE11.pdf)
- April 17, 2020 (Offsite Surveillance survey): no deficiencies cited report (Internet Archive copy of 2Z0C11.pdf)
- April 8, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of O1HO11.pdf)
- March 16, 2020 (Onsite Surveillance survey): no deficiencies cited report (Internet Archive copy of YHCR11.pdf)
- January 2, 2018 (Revisit/Follow-up survey): no deficiencies cited report (Internet Archive copy of ZS9212.pdf)
- October 13, 2017 (Full-Onsite/Complaint survey): 6 deficiencies cited, complaint 30365 unsubstantiated report (Internet Archive copy of ZS9211.pdf)
- Staff Training. The state found: “The facility failed to ensure for 2 (DCS #s 2 and 3) of 4 (DCS #s 1-4) Direct Care Staff that they received the required 16-hour supervised training prior to providing unsupervised care.” 7.8.2.17 NMAC
- Admissions and Discharge. The rule: “The facility shall complete an admission agreement for each resident.” 7.8.2.20 NMAC
- Custodial Drug Permits. The state found: “The facility failed to ensure that Oxygen Cylinder Tanks were secured and stored correctly.” 7.8.2.34 NMAC
- Maintenance of Building and Grounds. The state found: “The facility failed to ensure that the grounds were free of tripping hazards.” 7.8.2.42 NMAC
- Heating, Air-Conditioning and Ventilation. The state found: “The facility failed to ensure that the gas heating system and water heating system were checked, tested, and maintained annually.” 7.8.2.44 NMAC
- Hospice. The state found: “The facility failed to ensure that 2 (R #s 3 and 4) of 2 (R#s 3 and 4) residents who were receiving hospice services had a team meeting prior to accepting or retaining the hospice residents.” 7.8.2.68 NMAC
- October 8, 2014 (complaint investigation): no deficiencies cited, complaint 29554 substantiated report (Internet Archive copy of BI6M11.pdf)
- October 9, 2013 (complaint investigation): no deficiencies cited, complaint 28784 unsubstantiated report (Internet Archive copy of S_5QRE11.pdf)
- October 9, 2013 (complaint investigation): no deficiencies cited, complaint 28784 unsubstantiated report (Internet Archive copy of 5QRE11.pdf)
- January 22, 2009: see the report report (Internet Archive copy of S_RQ0O12.pdf)
- December 19, 2008: 1 deficiency cited report (Internet Archive copy of S_RQ0O11.pdf)
- Fire Extinguishers. The state found: “The facility failed to ensure that 7 of 16 residents, family members and/or guardians received notice _ fegarding incident reporting information.” 7.8.2.63 NMAC
- May 24, 2007 (annual Life Safey Code survey): see the report report (Internet Archive copy of S_MRYN21.pdf)
The state’s listing for license 5720 (Internet Archive copy) →
New Mexico’s License Oversight Bureau posts each survey’s Statement of Deficiencies as a scanned PDF. We read the scans by OCR and show, for each report, the survey date, the kind of survey in the state’s words, each deficiency tag with the rule it cites and the state’s own one-sentence finding when OCR reads it whole. Each rule is named by its heading in New Mexico’s assisted living rules: 7.8.2 NMAC until June 30, 2024, and 8.370.14 NMAC (same section numbers) since July 1, 2024. The rules say: “If violations of this rule are cited, the facility will be provided with an official statement of deficiencies within 10 business days following the survey.” The facility’s plan of correction is printed in the right-hand column of the same report. The reports give no severity level for assisted living deficiencies, and the state’s site lists no fines or license actions. Revisit reports often repeat the complaint outcomes of the survey they follow up on; we count each complaint once. The state’s site (alf.hca.nm.gov) has not answered since at least September 2026, so we read the listing and reports from the Internet Archive’s copies, captured between January 16, 2026 and June 12, 2026. Reports the state posted after that are not shown. This community is licensed for 76 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau, read October 16, 2026. The report itself is the official record. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 5720
- License status
- Active
- Licensed capacity
- 76
- County
- Sandoval County
State listing as of April 2026. New Mexico HCA assisted living directory, archived copy.
Source: New Mexico state licensing records (agency listing), retrieved 2026-04-21. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in New Mexico, and other programs
How Medicaid pays for care in New Mexico
- Turquoise Care Community Benefit (Agency-Based Community Benefit). Yes. New Mexico Medicaid's Community Benefit, provided through Turquoise Care managed care plans, lists assisted living as a covered service. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2889. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Fairwinds Rio Rancho provide?
Fairwinds Rio Rancho is licensed by the state of New Mexico for independent living, assisted living in Rio Rancho, New Mexico. Its licensed capacity is 76 residents.
Does Lilisity rate Fairwinds Rio Rancho?
No. We publish state licensing details for Fairwinds Rio Rancho but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Fairwinds Rio Rancho cost?
Fairwinds Rio Rancho does not publish its prices.
How do I contact Fairwinds Rio Rancho?
Use Fairwinds Rio Rancho's website, seniorly.com/assisted-living/new-mexico/rio-rancho/fairwinds-rio-rancho, or visit at 920 Riverview Dr SE, Rio Rancho, NM 87124.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid