Assisted Living
El Castillo Retirement Residences
250 E Alameda St, Santa Fe, NM 87501 · Map
Licensed for 26 residents
El Castillo Retirement Residences is a state-licensed assisted living community in Santa Fe, New Mexico. It is licensed for 26 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Latest survey report shown: Aug 25, 2020. See the record
License
Active, 26 residents
Assisted Living Facility 5847.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| El Castillo Retirement Residences this community | 26 | Not published | Active | 7 deficiencies in 18 reports | |
| El Castillo Memory Center | 0.1 mi | 11 | Not published | Active | 0 deficiencies in 0 reports |
| Brookdale Santa Fe | 1.4 mi | 76 | Not published | Active | 42 deficiencies in 23 reports |
| MorningStar Assisted Living and Memory Care of Santa Fe | 2.3 mi | 103 | Not published | Active | 0 deficiencies in 0 reports |
| Sierra Vista Retirement Community | 3.3 mi | 24 | Not published | Active | 11 deficiencies in 12 reports |
State inspection record7 deficiencies in 18 reports
- NM license number
- 5847
- Licensed beds (state listing)
- 26
- Latest survey report shown
- August 25, 2020
- Survey reports posted
- 18
- Deficiencies cited
- 7
- Substantiated complaints
- 1
- Unsubstantiated complaints
- 0
Survey reports
- August 25, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of FGHJ11.pdf)
- July 17, 2020 (daily Hotspot Offsite Surveillance survey): no deficiencies cited report (Internet Archive copy of MSGE11.pdf)
- June 30, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of QDU411.pdf)
- May 12, 2020 (offsite surveillance survey): no deficiencies cited report (Internet Archive copy of UG5611.pdf)
- April 16, 2020 (Offsite Surveillance survey): no deficiencies cited report (Internet Archive copy of LRWB11.pdf)
Show all 18
- March 17, 2020 (Onsite Surveillance survey): no deficiencies cited report (Internet Archive copy of 15UO11.pdf)
- February 10, 2017 (Full-Onsite survey): 1 deficiency cited report (Internet Archive copy of S_E5LY11.pdf)
- Nutrition. The state found: “The facility failed to accurately maintain a daily log of temperatures for the refrigerators.” 7.8.2.36 NMAC
- March 31, 2016 (Revisit/Follow up survey): see the report report (Internet Archive copy of E5LY12.pdf)
- December 30, 2015 (Full-Onsite survey): 1 deficiency cited report (Internet Archive copy of E5LY11.pdf)
- Nutrition. The state found: “The facility failed to accurately maintain a daily log of temperatures for the refrigerators.” 7.8.2.36 NMAC
- May 2, 2014: no deficiencies cited, complaint 29403 substantiated report (Internet Archive copy of S_8E0411.pdf)
- May 2, 2014 (complaint investigation): no deficiencies cited, complaint 29403 substantiated report (Internet Archive copy of 8E0411.pdf)
- November 7, 2012: no deficiencies cited report (Internet Archive copy of ZG0Z11.pdf)
- November 7, 2012: no deficiencies cited report (Internet Archive copy of S_ZG0Z11.pdf)
- April 16, 2009: see the report report (Internet Archive copy of S_9E0N11.pdf)
- April 15, 2009 (annual life safety code survey): 2 deficiencies cited report (Internet Archive copy of S_C5HI21.pdf)
- Fire Alarms, Smoke Detectors and Other Equipment 7.8.2.61 NMAC
- Fire Extinguishers. The state found: “The facility failed to duct at least 1) fire drill each month t conduct at least one (1) fire drill each month to assure preparedness for emergency response.” 7.8.2.63 NMAC
- May 27, 2008 (last survey): see the report report (Internet Archive copy of S_EAU411.pdf)
- August 1, 2007 (purpose of this survey): see the report report (Internet Archive copy of S_28TT11.pdf)
- Date not read: 3 deficiencies cited report (Internet Archive copy of S_SV5M21.pdf)
- Water. The rule: “Pursuant to the current New Mexico drinking water requirements, 7.6.2.9 NMAC.” A445, 7.8.2.45 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment. The state found: “The facility failed to assure the sprinkler system was properly maintained for efficient service.” 7.8.2.61 NMAC
- Fire Extinguishers. The state found: “The facility failed to conduct fire drills at least quarterly on every shift to assure preparedness for | emergency response, firé drills shall not exceed 90-day spacing between drills on each shift.” 7.8.2.63 NMAC
The state’s listing for license 5847 (Internet Archive copy) →
New Mexico’s License Oversight Bureau posts each survey’s Statement of Deficiencies as a scanned PDF. We read the scans by OCR and show, for each report, the survey date, the kind of survey in the state’s words, each deficiency tag with the rule it cites and the state’s own one-sentence finding when OCR reads it whole. Each rule is named by its heading in New Mexico’s assisted living rules: 7.8.2 NMAC until June 30, 2024, and 8.370.14 NMAC (same section numbers) since July 1, 2024. The rules say: “If violations of this rule are cited, the facility will be provided with an official statement of deficiencies within 10 business days following the survey.” The facility’s plan of correction is printed in the right-hand column of the same report. The reports give no severity level for assisted living deficiencies, and the state’s site lists no fines or license actions. Revisit reports often repeat the complaint outcomes of the survey they follow up on; we count each complaint once. The state’s site (alf.hca.nm.gov) has not answered since at least September 2026, so we read the listing and reports from the Internet Archive’s copies, captured between January 16, 2026 and June 12, 2026. Reports the state posted after that are not shown. This community is licensed for 26 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau, read October 16, 2026. The report itself is the official record. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 5847
- License status
- Active
- Licensed capacity
- 26
- County
- Santa Fe County
State listing as of April 2026. New Mexico HCA assisted living directory, archived copy.
Source: New Mexico state licensing records (agency listing), retrieved 2026-04-21. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in New Mexico, and other programs
How Medicaid pays for care in New Mexico
- Turquoise Care Community Benefit (Agency-Based Community Benefit). Yes. New Mexico Medicaid's Community Benefit, provided through Turquoise Care managed care plans, lists assisted living as a covered service. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does El Castillo Retirement Residences provide?
El Castillo Retirement Residences is licensed by the state of New Mexico for assisted living in Santa Fe, New Mexico. Its licensed capacity is 26 residents.
Does Lilisity rate El Castillo Retirement Residences?
No. We publish state licensing details for El Castillo Retirement Residences but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does El Castillo Retirement Residences cost?
El Castillo Retirement Residences does not publish its prices.
How do I contact El Castillo Retirement Residences?
Use El Castillo Retirement Residences's website, elcastilloretirement.com, or visit at 250 E Alameda St, Santa Fe, NM 87501.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid