Nursing home
Mountain Ridge Center, Genesis HealthCare
7 Baldwin Street, Franklin, NH 03235 · Map
For profit - Corporation · Part of Genesis Healthcare (193 facilities) · 86 certified beds
Mountain Ridge Center, Genesis HealthCare is a Medicare-certified nursing home in Franklin, New Hampshire. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.39 hours per resident per day, below the New Hampshire average of 3.88. Its most recent inspection on Apr 17, 2025 cited 11 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Mountain Ridge Center, Genesis HealthCare compares
This facility vs. the New Hampshire and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Hampshire avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.39 | 3.88 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.62 | 0.74 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.90 | 2.39 | 2.34 | below avg |
| Nursing staff turnover | 60.5% | 48.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 11.0 | 4.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Mountain Ridge Center, Genesis HealthCare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Jun 20, 2025 · Full report (PDF) - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Jun 20, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 20, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Jun 20, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Minimal
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Jun 20, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF) - Minimal
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Jun 27, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7 Baldwin Street
Franklin, NH 03235 - CMS certification #
- 305075
- Ownership
- For profit - Corporation
- Certified beds
- 86
- Avg residents/day
- 67.8
- Provider type
- Medicare and Medicaid
- First certified
- 1996-05-01
- Chain
- Genesis Healthcare (193 facilities)
- Setting
- Rural
Part of Genesis Healthcare
Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Mountain Ridge Center, Genesis HealthCare using Google Maps.
Other public records
- Website says Respite stays, transportation, pets allowed
- Workplace safety 2 OSHA workplace safety inspections since 2021, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Mountain Ridge Center, Genesis HealthCare says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Mountain Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care.
(page, checked Oct 12, 2026) - Provides transportation.
Coordinated transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pets Permitted
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 24, 2023: programmed, other inspection, complete (health). Case closed Jul 21, 2023. No violations cited. OSHA record. OSHA recorded the employer as Genesis Healthcare LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Aug 30, 2021: programmed (planned) inspection, partial (health). Case closed Sep 2, 2021. No violations cited. OSHA record. OSHA recorded the employer as Genesis Healthcare LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Concord Hospital- Franklin, Franklin. 0.8 miles away, straight line.
- Nearest Medicare nursing home
- Merrimack County Nursing Home, Boscawen. 5.6 miles away, straight line.
- Nearest home health agency office
- Franklin Vna & Hospice, Franklin. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 03235 as small town (small town core).
- Dialysis within 15 miles
- Fmc Lakes Region, Tilton, 4.1 miles away, straight line (CMS rating 2 of 5 stars)
Central New Hampshire Kidney Center, Laconia, 10.5 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 03235.
Franklin Vna & Hospice, office in Franklin, 0.8 miles away, straight line
Lakes Region Visiting Nurse Association, office in Meredith, 15.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bayada Hospice, office in Concord, 16.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Raphael Farra, MD, Manchester. 29.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Mountain Ridge Center, Genesis HealthCare a good nursing home?
CMS gives Mountain Ridge Center, Genesis HealthCare an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Mountain Ridge Center, Genesis HealthCare staffed?
Mountain Ridge Center, Genesis HealthCare reports 3.39 total nurse hours per resident per day, compared with the New Hampshire average of 3.88.
Has Mountain Ridge Center, Genesis HealthCare had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Mountain Ridge Center, Genesis HealthCare have?
Mountain Ridge Center, Genesis HealthCare is certified for 86 beds.