Nursing home
Harris Hill Center, Genesis HealthCare
20 Maitland Street, Concord, NH 03301 · Map
For profit - Corporation · Part of Genesis Healthcare (193 facilities) · 85 certified beds
Harris Hill Center, Genesis HealthCare is a Medicare-certified nursing home in Concord, New Hampshire. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.33 hours per resident per day, below the New Hampshire average of 3.88. Its most recent inspection on Mar 21, 2025 cited 5 deficiencies.
- 1 fine totaling $15,646In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Harris Hill Center, Genesis HealthCare compares
This facility vs. the New Hampshire and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Hampshire avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.33 | 3.88 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.74 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.96 | 2.39 | 2.34 | below avg |
| Nursing staff turnover | 45.7% | 48.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 4.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $15,646, 1 total penalty.
What inspectors found at Harris Hill Center, Genesis HealthCare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Mar 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 4, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 29, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 29, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Feb 29, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 23, 2023 - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Jan 23, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 23, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 20 Maitland Street
Concord, NH 03301 - CMS certification #
- 305078
- Ownership
- For profit - Corporation
- Certified beds
- 85
- Avg residents/day
- 78.4
- Provider type
- Medicare and Medicaid
- First certified
- 1996-05-14
- Chain
- Genesis Healthcare (193 facilities)
- Setting
- Rural
Part of Genesis Healthcare
Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Harris Hill Center, Genesis HealthCare using Google Maps.
Other public records
- Website says Works with hospice
- Workplace safety 1 OSHA workplace safety inspection since 2022, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Harris Hill Center, Genesis HealthCare says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Harris Hill was recommended to us by another nurse who assured us that it was "more like home" than any facility she had been in as a hospice nurse.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 12, 2026) - Smoke-free.
Smoke free environment
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jul 19, 2022: complaint inspection, partial (health). Case closed Oct 6, 2022. No violations cited. OSHA record. OSHA recorded the employer as Harris Hill Center.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Catholic Medical Center, Manchester. 12.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Presidential Oaks, Concord. 1.2 miles away, straight line.
- Nearest home health agency office
- Granite Vna, Inc, Concord. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 03301 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc New Hampshire Kidney Center (Fmc), Concord, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Manchester Kidney Center, Manchester, 13.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 03301.
Granite Vna, Inc., office in Concord, 0.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bayada Hospice, office in Concord, 1.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Greater Manchester, office in Bedford, 16.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Raphael Farra, MD, Manchester. 12.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Harris Hill Center, Genesis HealthCare a good nursing home?
CMS gives Harris Hill Center, Genesis HealthCare an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Harris Hill Center, Genesis HealthCare staffed?
Harris Hill Center, Genesis HealthCare reports 3.33 total nurse hours per resident per day, compared with the New Hampshire average of 3.88.
Has Harris Hill Center, Genesis HealthCare had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Harris Hill Center, Genesis HealthCare have?
Harris Hill Center, Genesis HealthCare is certified for 85 beds.