Nursing home
White Oak Manor - Burlington
323 Baldwin Road, Burlington, NC 27217 · Map
For profit - Corporation · Part of White Oak Management (14 facilities) · 160 certified beds
White Oak Manor - Burlington is a Medicare-certified nursing home in Burlington, North Carolina. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.12 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Nov 18, 2025 cited 9 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 4 fines totaling $148,522In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How White Oak Manor - Burlington compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.12 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.47 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 45.5% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $148,522, 5 total penalties, 1 Medicare payment denial.
What inspectors found at White Oak Manor - Burlington
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Nov 18, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Nov 18, 2025 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Nov 18, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Mar 31, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 31, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 31, 2025 · Full report (PDF) - Immediate jeopardy
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Mar 31, 2025 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 31, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 31, 2025 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2024 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 323 Baldwin Road
Burlington, NC 27217 - CMS certification #
- 345301
- Ownership
- For profit - Corporation
- Certified beds
- 160
- Avg residents/day
- 120.6
- Provider type
- Medicare and Medicaid
- First certified
- 1989-04-27
- Chain
- White Oak Management (14 facilities)
- Setting
- Urban
Part of White Oak Management
White Oak Management operates 14 nursing facilities across the United States. View all White Oak Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around White Oak Manor - Burlington using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What White Oak Manor - Burlington says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our Kings Mountain and North Grove locations have designated memory care units that provide memory care in a secure environment.
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
Nursing care is provided by Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants 24-hours a day.
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled local transportation
(page, checked Oct 12, 2026) - Entrance fee: none.
No entrance fee
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Alamance Regional Medical Center, Burlington. 5.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Alamance Health Care Center, Burlington. 1.0 mile away, straight line.
- Nearest home health agency office
- Adoration Home Health, Mebane. 8.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27217 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita North Burlington Dialysis, Burlington, 1.0 mile away, straight line (CMS rating 2 of 5 stars)
Davita Glen Raven Dialysis, Burlington, 2.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Alamance County Dialysis, Graham, 3.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 27217.
Amedisys Hospice, office in Burlington, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Authoracare Collective, office in Greensboro, 19.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- University Of North Carolina At Chapel Hill, Hillsborough. 18.9 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is White Oak Manor - Burlington a good nursing home?
CMS gives White Oak Manor - Burlington an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is White Oak Manor - Burlington staffed?
White Oak Manor - Burlington reports 4.12 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has White Oak Manor - Burlington had inspection problems?
Its most recent CMS inspection cited 9 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does White Oak Manor - Burlington have?
White Oak Manor - Burlington is certified for 160 beds.