Nursing home · Top rated by CMS
Twin Lakes Community
3802 Wade Coble Drive, Burlington, NC 27215 · Map
Non profit - Corporation · 104 certified beds
Twin Lakes Community is a Medicare-certified nursing home in Burlington, North Carolina. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 5.46 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Jan 9, 2025 cited 2 deficiencies.
- 1 fine totaling $6,152In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Twin Lakes Community compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.46 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.82 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.75 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 35.4% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $6,152, 1 total penalty.
What inspectors found at Twin Lakes Community
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Minimal
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 11, 2025 · Full report (PDF)
Show all 7 deficiencies
- Potential for harm
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3802 Wade Coble Drive
Burlington, NC 27215 - CMS certification #
- 345235
- Ownership
- Non profit - Corporation
- Certified beds
- 104
- Avg residents/day
- 95.1
- Provider type
- Medicare and Medicaid
- First certified
- 1983-10-04
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Twin Lakes Community using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Alamance Regional Medical Center, Burlington. 1.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Liberty Commons Nursing & Rehabilitation Center of, Burlington. 1.3 miles away, straight line.
- Nearest home health agency office
- Authoracare Collective, Greensboro. 13.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27215 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Bma Of Burlington Inc, Burlington, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Burlington Dialysis, Burlington, 3.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Glen Raven Dialysis, Burlington, 3.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 27215.
Amedisys Hospice, office in Burlington, 2.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Authoracare Collective, office in Greensboro, 13.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- The Moses H Cone Memorial Hospital Operating Corporation, Greensboro. 16.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Twin Lakes Community a good nursing home?
CMS gives Twin Lakes Community an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Twin Lakes Community staffed?
Twin Lakes Community reports 5.46 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Twin Lakes Community had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Twin Lakes Community have?
Twin Lakes Community is certified for 104 beds.