Nursing home
The Cardinal at North Hills
311 Garden At North Hills Street, Raleigh, NC 27609 · Map
For profit - Limited Liability company · Part of Kisco Senior Living (2 facilities) · 15 certified beds
The Cardinal at North Hills is a Medicare-certified nursing home in Raleigh, North Carolina. CMS rates it 4 out of 5 stars overall. Its most recent inspection on Sep 10, 2025 cited 2 deficiencies.
- 1 fine totaling $7,901In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Cardinal at North Hills compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 3.78 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.59 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.33 | 2.34 | — |
| Nursing staff turnover | —% | 50.4% | 46.4% | — |
| Deficiencies cited, last inspection | 2.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 10, 2025 inspection was corrected by October 8, 2025
Penalties in CMS records: 1 fine totaling $7,901, 1 total penalty.
What inspectors found at The Cardinal at North Hills
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 10, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 10, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 21, 2023 - Potential for harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Sep 21, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 311 Garden At North Hills Street
Raleigh, NC 27609 - CMS certification #
- 345572
- Ownership
- For profit - Limited Liability company
- Certified beds
- 15
- Avg residents/day
- 12.5
- Provider type
- Medicare
- First certified
- 2017-06-28
- Chain
- Kisco Senior Living (2 facilities)
- Setting
- Urban
Part of Kisco Senior Living
Kisco Senior Living operates 2 nursing facilities across the United States. View all Kisco Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Cardinal at North Hills using Google Maps.
Other public records
Full public records, with dates and sources
Care and services
From the community’s website
What The Cardinal at North Hills says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: studio, three-bedroom.
Select from studios, one-, two-, and three-bedroom residences and suites, ranging from 330 to 3,511 sq. ft. and covering a plethora of lifestyle needs and preferences.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Rex Hospital, Raleigh. 4.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Hillcrest Raleigh at Crabtree Valley, Raleigh. 2.6 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Raleigh. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27609 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Wake Dialysis Clinic, Raleigh, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Central Raleigh, Raleigh, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Oak City Dialysis, Raleigh, 3.5 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 27609.
Heartland Hospice (Raleigh ), office in Raleigh, 1.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Transitions Lifecare, office in Raleigh, 6.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Duke Hospice, office in Durham, 14.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Unc Physicians Network Group Practices LLC, Raleigh. 0.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Cardinal at North Hills a good nursing home?
CMS gives The Cardinal at North Hills an overall rating of 4 out of 5 stars. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has The Cardinal at North Hills had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does The Cardinal at North Hills have?
The Cardinal at North Hills is certified for 15 beds.