Nursing home
Hillcrest Raleigh at Crabtree Valley
3830 Blue Ridge Road, Raleigh, NC 27612 · Map
For profit - Corporation · 134 certified beds
Hillcrest Raleigh at Crabtree Valley is a Medicare-certified nursing home in Raleigh, North Carolina. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.83 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Mar 20, 2025 cited 1 deficiencies.
- 1 fine totaling $17,202In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hillcrest Raleigh at Crabtree Valley compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.83 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.98 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.83 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 51.1% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 1.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $17,202, 1 total penalty.
What inspectors found at Hillcrest Raleigh at Crabtree Valley
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 9, 2025 · Full report (PDF) - Actual harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 15, 2023 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 15, 2023 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Dec 15, 2023 · Full report (PDF) - Minimal
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Dec 15, 2023 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 16, 2022 - Potential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Sep 16, 2022 - Potential for harm
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Environmental Deficiencies · Sep 16, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 16, 2022 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Sep 16, 2022 - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Sep 16, 2022 - Potential for harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Sep 16, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3830 Blue Ridge Road
Raleigh, NC 27612 - CMS certification #
- 345555
- Ownership
- For profit - Corporation
- Certified beds
- 134
- Avg residents/day
- 95.8
- Provider type
- Medicare and Medicaid
- First certified
- 2012-11-08
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hillcrest Raleigh at Crabtree Valley using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2023, no violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 15, 2023: fatality or catastrophe inspection, no inspection (health). Case closed Jul 21, 2023. No violations cited. OSHA record. OSHA recorded the employer as 154233 - Hillcrest Raleigh at Crabtree Valley, LLC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Rex Hospital, Raleigh. 1.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Rex Rehab & Nursing Care Center, Raleigh. 1.6 miles away, straight line.
- Nearest home health agency office
- Well Care Home Health, Inc, Raleigh. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27612 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fms Six Forks Dialysis Clinic, Raleigh, 2.7 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Central Raleigh, Raleigh, 3.7 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Wake Dialysis Clinic, Raleigh, 3.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 27612.
Transitions Lifecare, office in Raleigh, 3.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Heartland Hospice (Raleigh ), office in Raleigh, 3.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Duke Hospice, office in Durham, 12.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- North Carolina Mg LLC, Raleigh. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Hillcrest Raleigh at Crabtree Valley a good nursing home?
CMS gives Hillcrest Raleigh at Crabtree Valley an overall rating of 3 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hillcrest Raleigh at Crabtree Valley staffed?
Hillcrest Raleigh at Crabtree Valley reports 4.83 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Hillcrest Raleigh at Crabtree Valley had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Hillcrest Raleigh at Crabtree Valley have?
Hillcrest Raleigh at Crabtree Valley is certified for 134 beds.