Nursing home
Riverpoint Crest Nursing and Rehabilitation Center
2600 Old Cherry Point Road, New Bern, NC 28563 · Map
For profit - Corporation · Part of Principle Long Term Care (44 facilities) · 105 certified beds
Riverpoint Crest Nursing and Rehabilitation Center is a Medicare-certified nursing home in New Bern, North Carolina. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.39 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Sep 18, 2025 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Riverpoint Crest Nursing and Rehabilitation Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.39 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.50 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.08 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 17.7% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 18, 2025 inspection was corrected by October 15, 2025
What inspectors found at Riverpoint Crest Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Sep 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 26, 2024 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Sep 26, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 26, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2600 Old Cherry Point Road
New Bern, NC 28563 - CMS certification #
- 345211
- Ownership
- For profit - Corporation
- Certified beds
- 105
- Avg residents/day
- 81.4
- Provider type
- Medicare and Medicaid
- First certified
- 1981-10-01
- Chain
- Principle Long Term Care (44 facilities)
- Setting
- Rural
Part of Principle Long Term Care
Principle Long Term Care operates 44 nursing facilities across the United States. View all Principle Long Term Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Riverpoint Crest Nursing and Rehabilitation Center using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day
- Emergency In hurricane evacuation Zone C
Full public records, with dates and sources
Care and services
From the community’s website
What Riverpoint Crest Nursing and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our Memory Care Unit is protected by the latest security technology.
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
24-hour nursing care and monitoring for patients with dementia
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
The SPARC unit has eight semi-private and six private rooms.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Carolina East Medical Center, New Bern. 4.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- PruittHealth-Trent, New Bern. 4.3 miles away, straight line.
- Nearest home health agency office
- Pruitthealth Home Health New Bern, New Bern. 4.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Trent East Pharmacy. 1.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28563 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care New Bern, New Bern, 4.5 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Dialysis Of Craven County, New Bern, 4.5 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 28563.
Craven County Hospice, office in New Bern, 5.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Community Hospice LLC, office in New Bern, 5.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Carteret Medical Group LLC, Newport. 20.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone C on the North Carolina Know Your Zone evacuation zones. (North Carolina Emergency Management, map updated Jun 5, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In James City, NC, risk to homes is greater than 61% of communities in North Carolina and 63% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively low, wildfire relatively moderate, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Riverpoint Crest Nursing and Rehabilitation Center a good nursing home?
CMS gives Riverpoint Crest Nursing and Rehabilitation Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Riverpoint Crest Nursing and Rehabilitation Center staffed?
Riverpoint Crest Nursing and Rehabilitation Center reports 3.39 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Riverpoint Crest Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Riverpoint Crest Nursing and Rehabilitation Center have?
Riverpoint Crest Nursing and Rehabilitation Center is certified for 105 beds.