Nursing home
PruittHealth-Neuse
1303 Health Drive, New Bern, NC 28560 · Map
For profit - Limited Liability company · Part of Pruitthealth (95 facilities) · 110 certified beds
PruittHealth-Neuse is a Medicare-certified nursing home in New Bern, North Carolina. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.17 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Dec 18, 2025 cited 5 deficiencies.
- 5 fines totaling $200,097In CMS records: 8 total penalties, 3 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How PruittHealth-Neuse compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.17 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.62 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.89 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 39.5% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 18, 2025 inspection was corrected by January 19, 2026
Penalties in CMS records: 5 fines totaling $200,097, 8 total penalties, 3 Medicare payment denials.
What inspectors found at PruittHealth-Neuse
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Dec 18, 2025 · Full report (PDF) - Minimal
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies · Jun 6, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 5, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · May 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 19, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 19, 2024 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 11, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 11, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1303 Health Drive
New Bern, NC 28560 - CMS certification #
- 345357
- Ownership
- For profit - Limited Liability company
- Certified beds
- 110
- Avg residents/day
- 87.1
- Provider type
- Medicare and Medicaid
- First certified
- 1991-02-15
- Chain
- Pruitthealth (95 facilities)
- Setting
- Rural
Part of Pruitthealth
Pruitthealth operates 95 nursing facilities across the United States. View all Pruitthealth facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around PruittHealth-Neuse using Google Maps.
Other public records
- Emergency In hurricane evacuation Zone C
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Carolina East Medical Center, New Bern. 0.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- PruittHealth-Trent, New Bern. 0.2 miles away, straight line.
- Nearest home health agency office
- Pruitthealth Home Health New Bern, New Bern. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28560 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care New Bern, New Bern, 0.0 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Dialysis Of Craven County, New Bern, 0.0 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 28560.
Craven County Hospice, office in New Bern, 1.0 mile away, straight line (CMS family survey rating 5 of 5 stars)
Community Hospice LLC, office in New Bern, 1.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of Pamlico County, Inc, office in Bayboro, 16.5 miles away, straight line - Nearest geriatric medicine practice
- Carteret Medical Group LLC, Newport. 25.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone C on the North Carolina Know Your Zone evacuation zones. (North Carolina Emergency Management, map updated Jun 5, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively low, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is PruittHealth-Neuse a good nursing home?
CMS gives PruittHealth-Neuse an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is PruittHealth-Neuse staffed?
PruittHealth-Neuse reports 3.17 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has PruittHealth-Neuse had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does PruittHealth-Neuse have?
PruittHealth-Neuse is certified for 110 beds.