Nursing home
PruittHealth-Union Pointe
3510 West Highway 74, Monroe, NC 28110 · Map
For profit - Limited Liability company · Part of Pruitthealth (95 facilities) · 90 certified beds
PruittHealth-Union Pointe is a Medicare-certified nursing home in Monroe, North Carolina. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.13 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on May 12, 2025 cited 5 deficiencies.
- 2 fines totaling $197,532In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How PruittHealth-Union Pointe compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.13 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.84 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.29 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 58.7% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $197,532, 3 total penalties, 1 Medicare payment denial.
What inspectors found at PruittHealth-Union Pointe
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 12, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · May 12, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · May 12, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · May 12, 2025 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · May 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 1, 2024 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 1, 2024 · Full report (PDF) - Actual harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Feb 16, 2024 · Full report (PDF) - Actual harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 16, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 16, 2024 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Feb 16, 2024 · Full report (PDF) - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Feb 16, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3510 West Highway 74
Monroe, NC 28110 - CMS certification #
- 345566
- Ownership
- For profit - Limited Liability company
- Certified beds
- 90
- Avg residents/day
- 80.4
- Provider type
- Medicare and Medicaid
- First certified
- 2014-11-25
- Chain
- Pruitthealth (95 facilities)
- Setting
- Urban
Part of Pruitthealth
Pruitthealth operates 95 nursing facilities across the United States. View all Pruitthealth facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around PruittHealth-Union Pointe using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Atrium Health Union, Monroe. 4.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Jesse Helms Nursing Center, Monroe. 3.9 miles away, straight line.
- Nearest home health agency office
- Atrium Health At Home Union, Monroe. 3.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 6.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28110 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Union County Dialysis, Monroe, 4.1 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Metrolina Kidney Center Monroe, Monroe, 4.3 miles away, straight line (CMS rating 4 of 5 stars)
Davita Crooked Creek - Marshville, Indian Trail, 6.4 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 28110.
Atrium Health Hospice Union, office in Monroe, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice & Palliative Care Charlotte Region, office in Charlotte, 17.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Novant Health Hospice And Palliative Care A Department Of Novant Health, office in Charlotte, 21.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Carolinas Physicians Network Inc, Monroe. 4.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado very high, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is PruittHealth-Union Pointe a good nursing home?
CMS gives PruittHealth-Union Pointe an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is PruittHealth-Union Pointe staffed?
PruittHealth-Union Pointe reports 4.13 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has PruittHealth-Union Pointe had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does PruittHealth-Union Pointe have?
PruittHealth-Union Pointe is certified for 90 beds.