Nursing home · Top rated by CMS
Jesse Helms Nursing Center
1411 Dove Street, Monroe, NC 28111 · Map
Non profit - Corporation · Part of Atrium Health (6 facilities) · 70 certified beds
Jesse Helms Nursing Center is a Medicare-certified nursing home in Monroe, North Carolina. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.84 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Aug 14, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Jesse Helms Nursing Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.84 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.09 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 25.9% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the August 14, 2025 inspection was corrected by September 11, 2025
What inspectors found at Jesse Helms Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 14, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Aug 14, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 15, 2022 - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Dec 15, 2022 - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Dec 15, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1411 Dove Street
Monroe, NC 28111 - CMS certification #
- 345097
- Ownership
- Non profit - Corporation
- Certified beds
- 70
- Avg residents/day
- 62.5
- Provider type
- Medicare and Medicaid
- First certified
- 1973-06-18
- Chain
- Atrium Health (6 facilities)
- Setting
- Urban
Part of Atrium Health
Atrium Health operates 6 nursing facilities across the United States. View all Atrium Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Jesse Helms Nursing Center using Google Maps.
Other public records
- Website says Works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Jesse Helms Nursing Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Hospice and palliative care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Atrium Health Union, Monroe. 0.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Monroe Rehabilitation Center, Monroe. 0.6 miles away, straight line.
- Nearest home health agency office
- Atrium Health At Home Union, Monroe. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 4.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28111 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Metrolina Kidney Center Monroe, Monroe, 0.5 miles away, straight line (CMS rating 4 of 5 stars)
Davita Union County Dialysis, Monroe, 0.6 miles away, straight line (CMS rating 4 of 5 stars)
Davita Crooked Creek - Marshville, Indian Trail, 9.4 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 28111.
Atrium Health Hospice Union, office in Monroe, 1.0 mile away, straight line (CMS family survey rating 4 of 5 stars)
Hospice & Palliative Care Charlotte Region, office in Charlotte, 20.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Novant Health Hospice And Palliative Care A Department Of Novant Health, office in Charlotte, 24.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Carolinas Physicians Network Inc, Monroe. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Jesse Helms Nursing Center a good nursing home?
CMS gives Jesse Helms Nursing Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Jesse Helms Nursing Center staffed?
Jesse Helms Nursing Center reports 3.84 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Jesse Helms Nursing Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Jesse Helms Nursing Center have?
Jesse Helms Nursing Center is certified for 70 beds.