Nursing home
Brook Stone Living Center
8990 Highway 17 South, Pollocksville, NC 28573 · Map
For profit - Corporation · 80 certified beds
Brook Stone Living Center is a Medicare-certified nursing home in Pollocksville, North Carolina. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jun 4, 2025 cited 3 deficiencies.
- 1 fine totaling $18,600In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Brook Stone Living Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.55 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 44.9% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $18,600, 1 total penalty.
What inspectors found at Brook Stone Living Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jun 4, 2025 · Full report (PDF) - Minimal
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · May 1, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 1, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · May 1, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 1, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 1, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · May 1, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 1, 2024 · Full report (PDF) - Minimal
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 1, 2024 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 25, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 8990 Highway 17 South
Pollocksville, NC 28573 - CMS certification #
- 345394
- Ownership
- For profit - Corporation
- Certified beds
- 80
- Avg residents/day
- 60.0
- Provider type
- Medicare and Medicaid
- First certified
- 1991-08-02
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Brook Stone Living Center using Google Maps.
Other public records
- Emergency In hurricane evacuation Zone B
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Carolina East Medical Center, New Bern. 11.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- PruittHealth-Neuse, New Bern. 11.8 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Pollocksville. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Realo Drug Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28573 as metropolitan (metropolitan low commuting).
- Dialysis within 15 miles
- Fmc Dialysis Services Of Jones County, Trenton, 9.4 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Medical Care New Bern, New Bern, 11.7 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Dialysis Of Craven County, New Bern, 11.7 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 28573.
Community Hospice LLC, office in New Bern, 11.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Craven County Hospice, office in New Bern, 11.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Continuum Home Care & Hospice, office in Jacksonville, 17.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Carteret Medical Group LLC, Cedar Point. 23.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone B on the North Carolina Know Your Zone evacuation zones. (North Carolina Emergency Management, map updated Jun 5, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Jones County, NC, risk to homes is greater than 62% of communities in North Carolina and 56% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane very high, inland flooding relatively high, coastal flooding relatively low, wildfire relatively moderate, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Brook Stone Living Center a good nursing home?
CMS gives Brook Stone Living Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Brook Stone Living Center staffed?
Brook Stone Living Center reports 3.51 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Brook Stone Living Center had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Brook Stone Living Center have?
Brook Stone Living Center is certified for 80 beds.