Assisted Living and Memory Care
The Encore at North Branch
38610 14th Avenue, North Branch, MN 55056 · Map
Licensed for 30 residents · THE ENCORE AT NORTH BRANCH
The Encore at North Branch is a state-licensed assisted living, memory care community in North Branch, Minnesota. It is licensed for 30 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 30 residents
Assisted Living Facility Dementia Care 424255, current license dated Mar 1, 2026. Licensee THE ENCORE AT NORTH BRANCH.
Nearest emergency room
12.2 miles
Cambridge Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Encore at North Branch this community | 30 | Not published | Active | 0 substantiated | |
| Ecumen North Branch (Assisted Living and Memory Care) | 0.4 mi | 85 | Not published | Active | 3 substantiated |
| Boka Haven | 0.5 mi | 40 | Not published | Active | 0 substantiated |
| Bethel Haven Care | 3.8 mi | 11 | Not published | Active | 0 substantiated |
| Lindstrom Senior Living | 10.3 mi | 102 | Not published | Active | 1 substantiated |
State inspection record0 substantiated
- Last evaluation
- January 30, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (January 30, 2025, state report ZYYQ11)
MDH: “******ATTENTION****** ASSISTED LIVING PROVIDER FOLLOW UP SURVEY WITH RE-ISSUE OF ORDERS INITIALCOMMENTS SL30608016-03 On 10/22/2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on 01/28/2025.”
Survey completed October 21, 2025: 10 correction orders
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter D
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to keep the facility in compliance with Minnesota State Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with Minnesota State Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1500: 144G.63 Subd. 5 Required annual training (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
Show all 10
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter E
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care must meet the requirements of section 144G.45 and the following additional requirements: (1) an assessment of safety risks must be performed on and around the property. [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
Survey completed July 23, 2025: 10 correction orders
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) Level 2, widespread scope, scope/level letter D
Details
MDH’s finding, as written: “Not reviewed during this survey. {0 775} 144G.45 Subd. 2. (a) Fire protection and physical {0 775} SS=F environment Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: This MN Requirement is not met as evidenced by: Based on observation and interview, the licensee failed to keep the facility in compliance with Minnesota State Fire Code. The deficient condition has the ability to affect all staff and resi-dents. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775:
Details
MDH’s finding, as written: “prob-lems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of the residents). The findings include: On a facility tour on July 29, 2025, between 10:50 a.m. and 11:15 a.m. with licensed assisted living director (LALD)-A, the surveyor observed the following conditions: SMOKE DETECTOR: The surveyor observed a smoke detector missing in the mechanical/storage room be resident room 119. [...]”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1500: 144G.63 Subd. 5 Required annual training (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
Show all 10
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter E
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care must meet the requirements of section 144G.45 and the following additional requirements: (1) an assessment of safety risks must be performed on and around the property. [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
Survey completed April 23, 2025: 10 correction orders
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter D
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to keep the facility in compliance with Minnesota State Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with Minnesota State Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1500: 144G.63 Subd. 5 Required annual training (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
Show all 10
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter E
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement (re-issued) scope/level letter F
Details
MDH’s finding, as written: “Not reviewed during this survey.”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
Survey completed January 30, 2025: 10 correction orders
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to maintain an effective infection control program to comply with acceptable health care, medical, and nursing standards for infection control related to gloving and hand hygiene for one of one unlicensed personnel (ULP)-D.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to maintain an effective infection control program to comply with acceptable health care, medical, and nursing standards for infection control related to gloving and hand hygiene for one of one unlicensed personnel (ULP)-D. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to keep the facility in compliance with Minnesota State Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with Minnesota State Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and the licensee failed to document
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and the licensee failed to document required fire safety evacuation training for employees and residents. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide written notice with required content to the resident, legal representative, and designated representative, and failed to provide the notification to the Office of Ombudsman for Long-Term Care (OOLTC) when the resident did not return from the emergency relocation within four days for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide written notice with required content to the resident, legal representative, and designated representative, and failed to provide the notification to the Office of Ombudsman for Long-Term Care (OOLTC) when the resident did not return from the emergency relocation within four days for one of one resident (R1). [...]”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure annual training included all required topics for each 12 months of employment for two of two employees (unlicensed personnel (ULP)-D, ULP-E) reviewed.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure annual training included all required topics for each 12 months of employment for two of two employees (unlicensed personnel (ULP)-D, ULP-E) reviewed. [...]”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
Show all 10
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment not to exceed 90 calendar days from the last date of assessment for two of three residents (R2, R3).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment not to exceed 90 calendar days from the last date of assessment for two of three residents (R2, R3). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were stored according to manufacturer's directions.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored according to manufacturer's directions. In addition, the licensee failed to monitor for expired medications in one of two medication carts and one of one medication refrigerator. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to document in the resident's record all required content for disposition of the medications for one of one resident (R1) upon discharge.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record all required content for disposition of the medications for one of one resident (R1) upon discharge. [...]”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”
Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to develop and implement a staffing plan to ensure two or more persons were available 24 hours per day, seven days per week, who were responsible for meeting the scheduled and reasonably foreseeable unscheduled resident needs.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a staffing plan to ensure two or more persons were available 24 hours per day, seven days per week, who were responsible for meeting the scheduled and reasonably foreseeable unscheduled resident needs. [...]”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
From MDH’s letter: the letter says the facility is in substantial compliance.
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- December 23, 2022: report 831011 · 12 correction orders
Details
Survey completed December 23, 2022: 12 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure food was prepared according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared according to the Minnesota Food Code. This had the potential to affect all 30 current residents of the facility. [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to have a written emergency
MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency preparedness plan with all the required content. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 730: 144G.43 Subd. 3 Contents of resident record Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure resident records included documentation of services provided as
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure resident records included documentation of services provided as identified in the service plan for three of five residents (R3, R5, R6). [...]”
Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”
- Tag 770: 144G.45 Subdivision 1 Minimum site Requirements Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to provide all-weather walks within the lot lines to the primary entrance.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide all-weather walks within the lot lines to the primary entrance. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “The following are required for all assisted living facilities: (1) public utilities must be available, and working or inspected and approved water and septic systems must be in place; (2) the location must be publicly accessible to fire department services [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
Show all 12
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop a fire
MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to develop a fire safety and evacuation plan with the required elements; failed to provide required employee training on the fire safety and evacuation plans; failed to provide training on fire safety and evacuation to residents capable of self-evacuation; and failed to complete required employee evacuation drills. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a written notice with required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R7).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R7). [...]”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) completed an annual medication reassessment for one of five residents (R3). [...]”
Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure prescription medications were stored according to the manufacturer's directions. In addition, the licensee failed to monitor the refrigerator temperature. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property for the facility.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property for the facility. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”
Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 3, widespread scope, scope/level letter I · correction period: Immediate
Details
Summary: MDH found the licensee failed to ensure an awake person was physically present in a secured dementia care unit, 24 hours a day, seven days a week who was responsible for responding to requests of residents for assistance in a secured
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an awake person was physically present in a secured dementia care unit, 24 hours a day, seven days a week who was responsible for responding to requests of residents for assistance in a secured area. This had the potential to affect all residents in the secured dementia care unit. [...]”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Immediate
Details
Summary: MDH found the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of two residents (R5) who utilized side rails.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of two residents (R5) who utilized side rails. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
Total fines assessed, as printed in the letter: $6,000.00.
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Unsubstantiated investigations (1)
- March 27, 2024 · report HL306087966M
Details
Survey completed February 21, 2024: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 30 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE ENCORE AT NORTH BRANCH
- License type
- Assisted Living Facility Dementia Care
- License number
- 424255
- License status
- Active
- Current license dated
- 2026-03-01
- Licensed capacity
- 30
- Licensee
- THE ENCORE AT NORTH BRANCH
- County
- Chisago County
- Administrator/Authorized Agent
- Thomas Ostrom
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 12.2 mi, nursing home 0.4 mi, pharmacy 1.1 mi
- Nearest hospital with an emergency room
- Cambridge Medical Center, Cambridge. 12.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Ecumen North Branch, North Branch. 0.4 miles away, straight line.
- Nearest home health agency office
- Good Samaritan Society - Home Care, St Croix Falls. 18.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Wapiti Labs Inc.. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55056 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Fresenius Kidney Care Cambridge, Cambridge, 12.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Wyoming Dialysis, Wyoming, 12.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 55056.
Olive Grove Hospice LLC, office in Blaine, 23.7 miles away, straight line - Nearest geriatric medicine practice
- Group Health Inc, Coon Rapids. 27.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does The Encore at North Branch provide?
The Encore at North Branch is licensed by the state of Minnesota for assisted living, memory care in North Branch, Minnesota. Its licensed capacity is 30 residents.
Does Lilisity rate The Encore at North Branch?
No. We publish state licensing details for The Encore at North Branch but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Encore at North Branch cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. The Encore at North Branch does not publish its prices.
How do I contact The Encore at North Branch?
Visit The Encore at North Branch at 38610 14th Avenue, North Branch, MN 55056.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid