Assisted Living and Memory Care
Ksms Our House, 14th Street Nw
204 14th Street Nw, Austin, MN 55912 · Map
Licensed for 20 residents · KSMS OUR HOUSE LLC
Ksms Our House, 14th Street Nw is a state-licensed assisted living, memory care community in Austin, Minnesota. It is licensed for 20 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 20 residents
Assisted Living Facility Dementia Care 423894, current license dated Feb 1, 2026. Licensee KSMS OUR HOUSE LLC.
Nearest emergency room
19.0 miles
Mayo Clinic Health System - Albert Lea And Austin, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ksms Our House, 14th Street Nw this community | 20 | Not published | Active | 0 substantiated | |
| Sacred Heart Assisted Living Apartments | 0.8 mi | 30 | Not published | Active | 0 substantiated |
| Ksms Our House, 15th Avenue Nw | 0.8 mi | 89 | Not published | Active | 0 substantiated |
| Cedars of Austin | 0.9 mi | 140 | Not published | Active | 2 substantiated |
| St Mark's Heritage Community | 1.3 mi | 54 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- March 20, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 4 kept 3 years
Most recent evaluation (March 20, 2025, state report YFBW11)
MDH: “On July 2, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on March 20, 2025.”
Survey completed June 3, 2025: 12 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements (re-issued) scope/level letter F
Details
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
Details
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter D
Details
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to comply with the current Minnesota Fire Code Provisions.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the current Minnesota Fire Code Provisions. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
Show all 12
- Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
Details
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to (re-issued) scope/level letter E
Details
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1750: 144G.71 Subd. 7 Delegation of medication administration (re-issued) scope/level letter D
Details
Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter E
Details
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) scope/level letter E
Details
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
Details
Rule cited: “An assisted living facility with dementia care must meet the requirements of section 144G.45 and the following additional requirements: (1) an assessment of safety risks must be performed on and around the property. [...]”
- Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA (re-issued) scope/level letter E
Details
Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”
Survey completed March 20, 2025: 12 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) Days
Details
Summary: MDH found the licensee failed to ensure the licensee developed and implemented an accurate staffing plan for determining its staffing levels.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensee developed and implemented an accurate staffing plan for determining its staffing levels. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to establish and maintain an effective infection control program that complies with accepted health care, medical
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an effective infection control program that complies with accepted health care, medical and nursing standards for infection control related to glove use and handwashing by one of two unlicensed personnel (ULP-D) observed during medication administration. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to comply with the current Minnesota Fire Code Provisions.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the current Minnesota Fire Code Provisions. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide the required training and failed to conduct evacuation drills.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide the required training and failed to conduct evacuation drills. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
Show all 12
- Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F
Details
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with the required content for an emergency relocation for one of one resident (R1). [...]”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure a signed current service plan was implemented for two of two residents (R1, R2).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a signed current service plan was implemented for two of two residents (R1, R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a pattern scope (when more than a limited number of residents are affected, [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) documented resident-specific instructions for an as needed (PRN) medication for one of two residents (R1) whose medication administration was delegated to unlicensed personnel (ULP).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) documented resident-specific instructions for an as needed (PRN) medication for one of two residents (R1) whose medication administration was delegated to unlicensed personnel (ULP). [...]”
Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medication procedures were followed during medication administration for 2 of 3 residents (R6, R1) observed during medication administration.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medication procedures were followed during medication administration for 2 of 3 residents (R6, R1) observed during medication administration. [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure time sensitive medications had an opened date for two of three residents (R4, R5) with insulin.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure time sensitive medications had an opened date for two of three residents (R4, R5) with insulin. [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment with mitigation factors on and around the property for the facility.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment with mitigation factors on and around the property for the facility. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”
Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”
- Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, pattern scope, scope/level letter E · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to develop an individualized activity plan based on the evaluation, for two of two residents (R1, R2) with dementia.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop an individualized activity plan based on the evaluation, for two of two residents (R1, R2) with dementia. [...]”
Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”
From MDH’s letter: the letter says the facility is in substantial compliance.
Fines assessed by MDH
- Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- September 12, 2022: report Y97111 · 65 correction orders
Details
Survey completed April 5, 2023: 2 correction orders
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to (re-issued) Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure the service plan was revised with changes in services for one of three residents (R8).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the service plan was revised with changes in services for one of three residents (R8). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
Survey completed January 11, 2023: 17 correction orders
- Tag 620: 144G.42 Subd. 6 (a) Compliance with requirements for reporting ma (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse for two of two residents (R9, R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse for two of two residents (R9, R1). [...]”
Rule cited: “144G.42 Subd. 6. Compliance with requirements for reporting maltreatment of vulnerable adults; abuse prevention plan. (a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines. This had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 730: 144G.43 Subd. 3 Contents of resident record (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) had documented assessments of residents related to change in status for three of three residents (R1, R2, R8).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) had documented assessments of residents related to change in status for three of three residents (R1, R2, R8). [...]”
Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 900: 144G.50 Subdivision 1 Contract required Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to execute a written contract which was revised for three of three residents (R1, R2, R8).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract which was revised for three of three residents (R1, R2, R8). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of the [...]”
Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”
Show all 17
- Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information (re-issued) Level 1, widespread scope, scope/level letter C
Details
Summary: MDH found the licensee failed to execute a written contract with the required content for three of three residents (R1, R2, R8).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for three of three residents (R1, R2, R8). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of [...]”
Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) had completed a comprehensive reassessment for change in condition for two of three residents (R2, R8) related to falls, ER visit and change in status and failed to ensure the RN completed accurate assessment for one of three residents (R8).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) had completed a comprehensive reassessment for change in condition for two of three residents (R2, R8) related to falls, ER visit and change in status and failed to ensure the RN completed accurate assessment for one of three residents (R8). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure the service plan was revised with changes in services for two of three residents (R1, R8).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the service plan was revised with changes in services for two of three residents (R1, R8). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the service plan included all required content for two of three residents (R1, R8).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan included all required content for two of three residents (R1, R8). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 1700: 144G.71 Subd. 2 Provision of medication management services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure assessment of medication management services included all required content for one of three residents (R8).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure assessment of medication management services included all required content for one of three residents (R8). [...]”
Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”
- Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas (re-issued) Level 2, pattern scope, scope/level letter E
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure reassessment of medication management services at a minimum annually for two of three residents (R1, R2). [...]”
Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”
- Tag 1730: 144G.71 Subd. 5 Individualized medication management plan (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure an individualized medication management plan to include all required content for three of three residents (R1, R2, R8).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an individualized medication management plan to include all required content for three of three residents (R1, R2, R8). [...]”
Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure medication was administered as prescribed for one of one resident (R2) who was observed for medication administration.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medication was administered as prescribed for one of one resident (R2) who was observed for medication administration. [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure an individualized treatment or therapy management record to include all required content for two of three residents (R1, R8).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an individualized treatment or therapy management record to include all required content for two of three residents (R1, R8). [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders (re-issued) Level 2, isolated scope, scope/level letter D
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure a prescriber's order for treatment or therapy for one of three residents (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
- Tag 2110: 144G.82 Subd. 3 Policies (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to develop and implement all required policies and procedures related to dementia care and failed to provide the policies and procedures to residents and the residents' legal and designated representatives at the time of move-in.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and implement all required policies and procedures related to dementia care and failed to provide the policies and procedures to residents and the residents' legal and designated representatives at the time of move-in. [...]”
Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”
- Tag 3000: 626.557 Subd. 3 Timing of report (re-issued) Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to immediately report to the
MDH’s finding, as written: “Based on interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse for two of two residents (R9, R1). [...]”
Rule cited: “(a) A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately report the information [...]”
Survey completed September 12, 2022: 46 correction orders
- Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to ensure licensed assisted living director (LALD-A) was listed as the Director of Record for the licensee and had completed a shared license application for utilizing LALD-A's license for three separate (assisted living/assisted living with dementia care facilities) building locations.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure licensed assisted living director (LALD-A) was listed as the Director of Record for the licensee and had completed a shared license application for utilizing LALD-A's license for three separate (assisted living/assisted living with dementia care facilities) building locations. This had the potential to affect all the licensee's residents, staff, and visitors. [...]”
Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”
- Tag 250: 144G.20 Subdivision 1 Conditions Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; nor developed and/or implemented current policies and procedures as required with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; nor developed and/or implemented current policies and procedures as required with records reviewed. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the staffing plan was developed to determine staffing levels to meet the needs of all residents, and the 24-hour staffing schedule was posted with all required information.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the staffing plan was developed to determine staffing levels to meet the needs of all residents, and the 24-hour staffing schedule was posted with all required information. This had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 485: 144G.41 Subd 1. (13) (i) (A) and (C) Minimum Requirements Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure at least three nutritious meals daily according to the recommended dietary allowances in the United States Department of Agriculture (USDA) guidelines.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure at least three nutritious meals daily according to the recommended dietary allowances in the United States Department of Agriculture (USDA) guidelines. This had the potential to affect all 17 residents. [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to establish and maintain an infection control program to comply with accepted health care, medical, and nursing standards for infection control for current recommendations for COVID-19. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
Show all 46
- Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to post information related to the grievance procedure.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to post information related to the grievance procedure. This had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and e-mail contact information for the individuals who are responsible for handling resident grievances. [...]”
- Tag 570: 144G.42 Subdivision 1 Display of license Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
MDH’s finding, as written: “Based on observation and interview, the licensee failed to display the original current license at the main entrance of the assisted living facility as required. This had the potential to affect all of the licensee's current residents, staff and visitors. [...]”
Rule cited: “The original current license must be displayed at the main entrance of each assisted living facility. The facility must provide a copy of the license to any person who requests it.”
- Tag 620: 144G.42 Subd. 6 (a) Compliance with requirements for reporting ma Level 3, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse and failed to complete a thorough investigation for occurrences of suspected abuse for three of three residents (R3, R2, R4).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse and failed to complete a thorough investigation for occurrences of suspected abuse for three of three residents (R3, R2, R4). [...]”
Rule cited: “144G.42 Subd. 6. Compliance with requirements for reporting maltreatment of vulnerable adults; abuse prevention plan. (a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop and implement an individual abuse prevention plan that included an individualized review or assessment of the person's susceptibility to abuse by another individual, including other vulnerable adults for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and implement an individual abuse prevention plan that included an individualized review or assessment of the person's susceptibility to abuse by another individual, including other vulnerable adults for two of two residents (R2, R1). [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to support protection and safety by not posting information and phone numbers for reporting to the Minnesota Adult Abuse Reporting Center (MAARC) and failed to post the 911 emergency number in common areas and near telephones provided by the assisted living facility.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to support protection and safety by not posting information and phone numbers for reporting to the Minnesota Adult Abuse Reporting Center (MAARC) and failed to post the 911 emergency number in common areas and near telephones provided by the assisted living facility. This had the potential to affect all 17 residents receiving assisted living services, staff, and visitors. [...]”
Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines. This had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure an a written emergency disaster plan with required elements and was posted; failed to ensure emergency exit diagrams were posted and provided to residents and failed to ensure a written policy and procedure for missing residents included all required content.
MDH’s finding, as written: “Based on observation, interview and document review, the licensee failed to ensure an a written emergency disaster plan with required elements and was posted; failed to ensure emergency exit diagrams were posted and provided to residents and failed to ensure a written policy and procedure for missing residents included all required content. In addition, the licensee failed to develop an all-hazards emergency preparedness (EP) program and plan to include Appendix Z required elements. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 730: 144G.43 Subd. 3 Contents of resident record Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure the resident record included a discharge summary with the required content and provided information to the receiving facility as required for one of one discharged resident (R3).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the resident record included a discharge summary with the required content and provided information to the receiving facility as required for one of one discharged resident (R3). In addition, the licensee failed to ensure required content of record for one of two residents (R2). [...]”
Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to maintain the facility physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the facility physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents. This had the potential to directly affect all residents, staff and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to execute a written contract with the required content for two of two residents (R2, R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for two of two residents (R2, R1). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of the [...]”
Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”
- Tag 940: 144G.50 Subd. 2 (e; 5-7) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to execute a written contract with the required content for two of two residents (R2, R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for two of two residents (R2, R1). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of the [...]”
Rule cited: “(5) a description of the facility's policies related to medical assistance waivers under chapter 256S and section 256B.49 and the housing support program under chapter 256I, including: (i) whether the facility is enrolled with the commissioner of human [...]”
- Tag 950: 144.50 Subd. 3 Designation of representative Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the licensee provided the required notice for right to designated representative on a document separate from the contract and failed to ensure the contract included required content for two for two residents (R2, R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensee provided the required notice for right to designated representative on a document separate from the contract and failed to ensure the contract included required content for two for two residents (R2, R1). [...]”
Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”
- Tag 970: 144.50 Subd. 5 Waivers of liability prohibited Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident. This had the potential to affect all 17 residents. [...]”
Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”
- Tag 990: 144G.52 Subd. 2 Prerequisite to termination of a contract Level 2, widespread scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure the opportunity of a meeting with a representative of the Office of Ombudsman for Long-Term Care before issuing a termination of services for one of one resident (R3).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the opportunity of a meeting with a representative of the Office of Ombudsman for Long-Term Care before issuing a termination of services for one of one resident (R3). [...]”
Rule cited: “(a) Before issuing a notice of termination of an assisted living contract, a facility must schedule and participate in a meeting with the resident and the resident's legal representative and designated representative. [...]”
- Tag 1030: 144G.52 Subd. 6 Right to use provider of resident's choosing Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to address if services form another service provider could be obtained to prevent termination of services for one of one discharged resident (R3).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to address if services form another service provider could be obtained to prevent termination of services for one of one discharged resident (R3). [...]”
Rule cited: “A facility may not terminate the assisted living contract if the underlying reason for termination may be resolved by the resident obtaining services from another provider of the resident's choosing and the resident obtains those services.”
- Tag 1040: 144G.52 Subd. 7 Notice of contract termination required Level 2, widespread scope, scope/level letter D
Details
Summary: MDH found the licensee failed to send a copy of the termination
MDH’s finding, as written: “Based on interview and record review, the licensee failed to send a copy of the termination notice to the Office of Ombudsman for Long-Term Care for one of one resident (R3). [...]”
Rule cited: “(a) A facility terminating a contract must issue a written notice of termination according to this section. [...]”
- Tag 1050: 144G.52 Subd. 8 Content of notice of termination Level 1, widespread scope, scope/level letter F
Details
Summary: MDH found the facility failed to provide a termination notice which contained all required information for one of one resident (R3).
MDH’s finding, as written: “Based on interview and record review, the facility failed to provide a termination notice which contained all required information for one of one resident (R3). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all [...]”
Rule cited: “The notice required under subdivision 7 must contain, at a minimum: (1) the effective date of the termination of the assisted living contract; (2) a detailed explanation of the basis for the termination, including the clinical or other supporting rationale; [...]”
- Tag 1370: 144G.61 Subd. 2 (a) Training and evaluation of unlicensed personn Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure training and competency evaluations contained all the required training for two of two unlicensed personnel (ULP-E, ULP-F).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure training and competency evaluations contained all the required training for two of two unlicensed personnel (ULP-E, ULP-F). [...]”
Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”
- Tag 1380: 144G.61 Subd. 2 (b) Training and evaluation of unlicensed personn Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure training and competency evaluations contained all the required training for one of two unlicensed personnel (ULP-E).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure training and competency evaluations contained all the required training for one of two unlicensed personnel (ULP-E). [...]”
Rule cited: “(b) In addition to paragraph (a), training and competency evaluation for unlicensed personnel providing assisted living services must include: (1) observing, reporting, and documenting resident status; (2) basic knowledge of body functioning and changes in [...]”
- Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted training and competency evaluations for two of two unlicensed personnel (ULP-E, ULP-F) who performed delegated tasks.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted training and competency evaluations for two of two unlicensed personnel (ULP-E, ULP-F) who performed delegated tasks. [...]”
Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”
- Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the facility for one of two unlicensed personnel (ULP-E).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the facility for one of two unlicensed personnel (ULP-E). [...]”
Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 3, isolated scope, scope/level letter G · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) had completed a comprehensive reassessment for change in condition for two of two residents (R2, R1) related to falls, ER visits and change in status and failed to ensure the RN completed accurate assessment for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) had completed a comprehensive reassessment for change in condition for two of two residents (R2, R1) related to falls, ER visits and change in status and failed to ensure the RN completed accurate assessment for two of two residents (R2, R1). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure the service plan was revised with changes in services for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan was revised with changes in services for two of two residents (R2, R1). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the service plan included all required content for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan included all required content for two of two residents (R2, R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas Level 2, pattern scope, scope/level letter E
Details
MDH’s finding, as written: “Based on observation, interview and record review the licensee failed to ensure reassessment of medication management services at a minimum annually for two of two residents (R2, R1). [...]”
Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”
- Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure an individualized medication management plan to include all required content for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an individualized medication management plan to include all required content for two of two residents (R2, R1). [...]”
Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”
- Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
Details
Summary: MDH found the licensee failed to ensure, prior to delegating nursing tasks, the one of one unlicensed personnel (ULP-E) was trained in the proper methods to perform the task or procedure for each resident and were able to demonstrate the ability to competently follow the procedure to perform the tasks with employee record reviewed.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure, prior to delegating nursing tasks, the one of one unlicensed personnel (ULP-E) was trained in the proper methods to perform the task or procedure for each resident and were able to demonstrate the ability to competently follow the procedure to perform the tasks with employee record reviewed. This resulted in an immediate correction order on September 9, 2022, at approximately 10:40 a.m. [...]”
Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medication was administered as prescribed and direction for administration of medication was transcribed as prescribed for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medication was administered as prescribed and direction for administration of medication was transcribed as prescribed for two of two residents (R2, R1). In addition, the licensee failed to follow up on as needed (PRN) medication effectiveness for one of one resident (R1). [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure training and competency evaluations for preparing medications for resident unplanned times away were completed as required for one of one unlicensed personnel (ULP-E) with records reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure training and competency evaluations for preparing medications for resident unplanned times away were completed as required for one of one unlicensed personnel (ULP-E) with records reviewed. [...]”
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure prescriber's orders for medications for one of two residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a [...]”
Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were stored according to manufacturer's instructions in one of one medication refrigerator.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored according to manufacturer's instructions in one of one medication refrigerator. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E
Details
Summary: MDH found the licensee failed to ensure an individualized treatment or therapy management record to include all required content for two of two residents (R2, R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an individualized treatment or therapy management record to include all required content for two of two residents (R2, R1). [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure an the registered nurse (RN) specified, in writing, specific instructions for each resident and documented those instructions in the resident's records for one of two residents (R2) receiving treatments and had instructed the unlicensed personnel in the proper methods with respect to each resident and two of two unlicensed personnel (ULP-E, ULP-F) has demonstrated the ability to competently follow the procedures.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an the registered nurse (RN) specified, in writing, specific instructions for each resident and documented those instructions in the resident's records for one of two residents (R2) receiving treatments and had instructed the unlicensed personnel in the proper methods with respect to each resident and two of two unlicensed personnel (ULP-E, ULP-F) has demonstrated the ability to competently follow the procedures. [...]”
Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”
- Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure treatment services were documented for one of two residents (R2).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure treatment services were documented for one of two residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a [...]”
Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure a prescriber's order for treatment or therapy for two of two residents (R2, R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a pattern scope (when more than a limited number of residents are affected, [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
- Tag 2110: 144G.82 Subd. 3 Policies Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to develop and implement all required policies and procedures related to dementia care and failed to provide the policies and procedures to residents and the residents' legal and designated representatives at the time of move-in.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and implement all required policies and procedures related to dementia care and failed to provide the policies and procedures to residents and the residents' legal and designated representatives at the time of move-in. [...]”
Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”
- Tag 2260: 144G.90 Subd. 3 Notice of dementia training Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to include a description of the training program for dementia care in written or electronic form to residents, families, or other persons who request it, with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to include a description of the training program for dementia care in written or electronic form to residents, families, or other persons who request it, with records reviewed. [...]”
Rule cited: “An assisted living facility with dementia care shall make available in written or electronic form, to residents and families or other persons who request it, a description of the training program and related training it provides, including the categories of [...]”
- Tag 2310: 144G.91 Subd. 4 Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: IMMEDIATE
Details
Summary: MDH found the licensee failed to ensure care and services were provided according to acceptable health care and medical, or nursing standards
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure care and services were provided according to acceptable health care and medical, or nursing standards with bedrails/side rails for one of one resident (R2) with record reviewed. This resulted in an immediate correction order on September 7, 2022, at 1:15 p.m. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2480: 144G.91 Subd. 20 Grievances and inquiries Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) Days
Details
Summary: MDH found the licensee failed to respond to grievances of one of one resident (R2).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to respond to grievances of one of one resident (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved or [...]”
Rule cited: “Residents have the right to make and receive a timely response to a complaint or inquiry, without limitation. [...]”
- Tag 3000: 626.557 Subd. 3 Timing of report Level 3, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse and failed to complete a thorough investigation for occurrences of suspected abuse for three of three residents (R3, R2, R4).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected abuse and failed to complete a thorough investigation for occurrences of suspected abuse for three of three residents (R3, R2, R4). [...]”
Rule cited: “(a) A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately report the information [...]”
- Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff and any visitors of the licensee.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff and any visitors of the licensee. [...]”
Rule cited: “Subd. 8.Notice to visitors. (a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The [...]”
MDH letters in this report
- February 2, 2023: Notice Of Removal Of Conditional License
- October 19, 2022: Notice Of Conditional License
From MDH’s letter: the letter says the facility is not in substantial compliance.
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
Unsubstantiated investigations (4)
- January 6, 2026 · report HL306308143C
Details
Survey completed December 17, 2025: no correction orders issued.
- November 17, 2025 · report HL306306443M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when the resident fell while taking a shower resulting in a fracture of her right arm.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. While it was true the resident experienced a fall, she was not taking a shower at the time of the fall but was attempting to use the bathroom when she lost her footing and fell partially into the shower located in front of the toilet. Facility staff present at the time of the fall had followed the service plan.”
Action taken by facility: “No action required.”
Action taken by MDH: “No further action taken at this time.”
Survey completed October 22, 2025: no correction orders issued.
- February 21, 2025 · report HL306306221M · MDH finding: Inconclusive
Details
Allegation, as written: “The facility neglected the resident when the resident had a fall and laid on the floor for approximately an hour before receiving assistance.”
“The Minnesota Department of Health determined neglect was inconclusive.”
Summary: MDH looked into an allegation and found: neglect inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was inconclusive. Due to incomplete and conflicting accounts of the incident, it could not be determined if maltreatment occurred. There was not a preponderance of evidence that staff failed provide necessary cares or services.”
Action taken by facility: “The facility investigated the incident when it occurred and provided education to facility staff.”
Action taken by MDH: “No further action taken at this time.”
Survey completed January 22, 2025: no correction orders issued.
- February 21, 2025 · report HL306306222M · MDH finding: Inconclusive
Details
Allegation, as written: “The facility neglected the resident when the resident fell and laid on the floor for approximately one hour before receiving assistance.”
“The Minnesota Department of Health determined neglect was inconclusive.”
Summary: MDH looked into an allegation and found: neglect inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was inconclusive. Due to incomplete and conflicting accounts of the incident, it could not be determined if maltreatment occurred. There was not a preponderance of evidence that staff failed provide necessary cares or services.”
Action taken by facility: “The facility investigated the incident when it occurred and provided education to facility staff.”
Action taken by MDH: “No further action taken at this time.”
Survey completed January 22, 2025: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 20 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee KSMS OUR HOUSE LLC
- License type
- Assisted Living Facility Dementia Care
- License number
- 423894
- License status
- Active
- Current license dated
- 2026-02-01
- Licensed capacity
- 20
- Licensee
- KSMS OUR HOUSE LLC
- County
- Mower County
- Administrator/Authorized Agent
- Sundeep Gil
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 19.0 mi, nursing home 0.8 mi, pharmacy 0.0 mi
- Nearest hospital with an emergency room
- Mayo Clinic Health System - Albert Lea And Austin, Albert Lea. 19.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Sacred Heart Care Center, Austin. 0.8 miles away, straight line.
- Nearest home health agency office
- Worth County Phns, Northwood. 19.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55912 as micropolitan (micropolitan core).
- Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 55912.
Mayo Clinic Health System - Austin, office in Austin, 0.1 miles away, straight line
St Croix Hospice, office in Albert Lea, 18.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Mayo Clinic Health System-Southeast Minnesota Region, Austin. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Ksms Our House, 14th Street Nw provide?
Ksms Our House, 14th Street Nw is licensed by the state of Minnesota for assisted living, memory care in Austin, Minnesota. Its licensed capacity is 20 residents.
Does Lilisity rate Ksms Our House, 14th Street Nw?
No. We publish state licensing details for Ksms Our House, 14th Street Nw but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Ksms Our House, 14th Street Nw cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Ksms Our House, 14th Street Nw does not publish its prices.
How do I contact Ksms Our House, 14th Street Nw?
Use Ksms Our House, 14th Street Nw's website, ourhousesl.com, or visit at 204 14th Street Nw, Austin, MN 55912.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid