Assisted Living
Integra Home Health Profession
4532 Boone Avenue North, New Hope, MN 55428 · Map
Licensed for 4 residents · INTEGRA HOME HEALTH PROFESSIONALS, LLC
Integra Home Health Profession is a state-licensed assisted living community in New Hope, Minnesota. It is licensed for 4 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 4 residents
Assisted Living Facility 425053, current license dated May 1, 2026. Licensee INTEGRA HOME HEALTH PROFESSIONALS, LLC.
Nearest emergency room
3.1 miles
North Memorial Health Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Integra Home Health Profession this community | 4 | Not published | Active | 0 substantiated | |
| Prime Choice Living | 0.2 mi | 5 | Not published | Active | 0 substantiated |
| New Life Health Service | 0.3 mi | 5 | Not published | Active | 0 substantiated |
| Act Assisted Living | 0.4 mi | 5 | Not published | Active | 0 substantiated |
| Hopeland Assisted Living | 0.5 mi | 5 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- August 7, 2024
- Evaluations on record
- 1
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 0 kept 3 years
Most recent evaluation (August 7, 2024, state report DNSQ11)
MDH: “On October 21, 2024, the Minnesota Department of Health conducted a revisit at the above provider to follow-up on orders issued pursuant to a survey completed on August 7, 2024.”
Survey completed October 21, 2024: 12 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter E
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 700: 144G.43 Subdivision 1 Resident record (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”
- Tag 820: 144G.45 Subd. 2 (g) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life. The licensee failed to provide resident bedrooms with the minimum window opening meeting the minimum state standard for egress. This had the potential to affect some residents, staff, and visitors. [...]”
Rule cited: “(g) Existing construction or elements, including assisted living facilities that were registered as housing with services establishments under chapter 144D prior to August 1, 2021, shall be permitted to continue in use provided such use does not constitute a [...]”
- Tag 1290: 144G.60 Subdivision 1 Background studies required (re-issued) scope/level letter E
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
Show all 12
- Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors (re-issued) scope/level letter E
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to (re-issued) scope/level letter D
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter D
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) scope/level letter D
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
Survey completed August 7, 2024: 13 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 495: 144G.41 Subd. 1 (14) Minimum Requirements Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE · fine: $3,000.00 assessed
Details
Summary: MDH found the licensee failed to ensure staff had access to a registered nurse (RN) 24 hours per day, seven days per week.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure staff had access to a registered nurse (RN) 24 hours per day, seven days per week. This had the potential to affect all residents receiving assisted living services. This resulted in an immediate correction order issued on August 5, 2024. [...]”
Rule cited: “(14) provide staff access to an on-call registered nurse 24 hours per day, seven days per week”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, pattern scope, scope/level letter E · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the provider established and maintained a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) for two of four employees
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the provider established and maintained a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) for two of four employees (nurse practitioner (advanced registered nurse (RN) degree/(NP)-D, clinical nurse supervisor (CNS)-C). [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 700: 144G.43 Subdivision 1 Resident record Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure resident's personal health and medical information was kept private.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure resident's personal health and medical information was kept private. This had the potential to affect three of three residents (R2, R4, R3) residing at the facility. [...]”
Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”
- Tag 820: 144G.45 Subd. 2 (g) Fire protection and physical environment Level 3, widespread scope, scope/level letter I · correction period: Immediate
Details
Summary: MDH found the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life. The licensee failed to provide resident bedrooms with the minimum window opening meeting the minimum state standard for egress. This had the potential to affect some residents, staff, and visitors. [...]”
Rule cited: “(g) Existing construction or elements, including assisted living facilities that were registered as housing with services establishments under chapter 144D prior to August 1, 2021, shall be permitted to continue in use provided such use does not constitute a [...]”
Show all 13
- Tag 1290: 144G.60 Subdivision 1 Background studies required Level 2, pattern scope, scope/level letter E · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to ensure a background study was affiliated with the assisted living license for one of three employees (registered nurse (RN-B).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a background study was affiliated with the assisted living license for one of three employees (registered nurse (RN-B). [...]”
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure staff providing services completed orientation to assisted living facility licensing requirements and regulations, before providing services, for two of four employees (nurse practitioner (advanced registered nurse (RN) degree/(NP)-D, RN-B).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure staff providing services completed orientation to assisted living facility licensing requirements and regulations, before providing services, for two of four employees (nurse practitioner (advanced registered nurse (RN) degree/(NP)-D, RN-B). [...]”
Rule cited: “All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed ongoing resident reassessments that did not exceed 90 days for two of two residents (R2, R3).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse (RN) completed ongoing resident reassessments that did not exceed 90 days for two of two residents (R2, R3). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure services plans were revised to reflect the current services provided for one of two residents (R3).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure services plans were revised to reflect the current services provided for one of two residents (R3). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure the steps of the medication administration process was followed for one of two employees, unlicensed personnel (ULP)-E. In addition, the licensee failed to ensure medications were administered as ordered for one of two resident (R2) who received medication management services. [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medication was secure and permitted access to only authorized personnel for one of one refrigerator being used to store medication.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medication was secure and permitted access to only authorized personnel for one of one refrigerator being used to store medication. In addition, the licensee failed to ensure medication was secured in a locked area for two of three residents (R2, R4). [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to date time sensitive medications for one of three residents (R2).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to date time sensitive medications for one of three residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R3) with hospital-style bed rails.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R3) with hospital-style bed rails. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
MDH letters in this report
- February 20, 2025: Notice Of Removal Of Conditional License
- November 27, 2024: Notice Of Conditional License
From MDH’s letter: the letter says the facility is not in substantial compliance.
Fines assessed by MDH
- Tag 495 (144g.41 Subd. 1 (14) - Minimum Requirements): $3,000.00
Total potential fines, as printed in the letter: $500.00.
Total fines assessed, as printed in the letter: $3,000.00.
What the levels and scopes mean (MDH’s words)
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 4 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee INTEGRA HOME HEALTH PROFESSIONALS, LLC
- License type
- Assisted Living Facility
- License number
- 425053
- License status
- Active
- Current license dated
- 2026-05-01
- Licensed capacity
- 4
- Licensee
- INTEGRA HOME HEALTH PROFESSIONALS, LLC
- County
- Hennepin County
- Administrator/Authorized Agent
- Idil Farah
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.1 mi, nursing home 1.0 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 3.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- North Ridge Health And Rehab, New Hope. 1.0 mile away, straight line.
- Nearest home health agency office
- Good Samaritan Society - Home Care, Robbinsdale. 2.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Hy-Vee Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55428 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita New Hope Dialysis Center, New Hope, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Fkc - Robbinsdale Dialysis, Robbinsdale, 2.8 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Dialysis - Golden Valley, Golden Valley, 3.0 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 24 Medicare hospices tell CMS they serve ZIP code 55428.
North Memorial Home Hlth Hospc, office in Robbinsdale, 3.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Superior Hospice Inc., office in Golden Valley, 3.4 miles away, straight line
Moments Hospice, office in Golden Valley, 3.9 miles away, straight line (CMS family survey rating 1 of 5 stars) - Nearest geriatric medicine practice
- Twin Cities Physicians Professional Corporation, Golden Valley. 3.6 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Integra Home Health Profession provide?
Integra Home Health Profession is licensed by the state of Minnesota for assisted living in New Hope, Minnesota. Its licensed capacity is 4 residents.
Does Lilisity rate Integra Home Health Profession?
No. We publish state licensing details for Integra Home Health Profession but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Integra Home Health Profession cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. Integra Home Health Profession does not publish its prices.
How do I contact Integra Home Health Profession?
Visit Integra Home Health Profession at 4532 Boone Avenue North, New Hope, MN 55428.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid