Nursing home
North Ridge Health And Rehab
5430 Boone Avenue North, New Hope, MN 55428 · Map
For profit - Corporation · Part of Mission Health Communities (40 facilities) · 320 certified beds
North Ridge Health And Rehab is a Medicare-certified nursing home in New Hope, Minnesota. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.37 hours per resident per day, above the Minnesota average of 4.23. Its most recent inspection on Mar 7, 2025 cited 30 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 1 fine totaling $25,480In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How North Ridge Health And Rehab compares
This facility vs. the Minnesota and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Minnesota avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.37 | 4.23 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.24 | 1.06 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.32 | 2.55 | 2.34 | below avg |
| Nursing staff turnover | 40.3% | 42.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 30.0 | 8.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $25,480, 2 total penalties, 1 Medicare payment denial.
What inspectors found at North Ridge Health And Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jul 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 10, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 7, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5430 Boone Avenue North
New Hope, MN 55428 - CMS certification #
- 245183
- Ownership
- For profit - Corporation
- Certified beds
- 320
- Avg residents/day
- 228.2
- Provider type
- Medicare and Medicaid
- First certified
- 1972-05-01
- Chain
- Mission Health Communities (40 facilities)
- Setting
- Urban
Part of Mission Health Communities
Mission Health Communities operates 40 nursing facilities across the United States. View all Mission Health Communities facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around North Ridge Health And Rehab using Google Maps.
Other public records
- Website says Respite stays, works with hospice
- Workplace safety 1 OSHA workplace safety inspection since 2016, 4 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What North Ridge Health And Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
respite care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Our community participates in Medicaid, Medicare Part A & B, private insurance, hospice, respite care, and participating HMO plans.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
private and semi-private rooms
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 22, 2016: programmed (planned) inspection, complete (safety). Case closed Feb 9, 2017. 4 violations cited (1 serious, 3 other). Penalties: $4,200 proposed, $2,100 now. OSHA record. OSHA recorded the employer as 93716 - North Ridge Skilled LLC.
Details
- Other than serious: Cited rule 182.6553(1). Penalty $2,100 proposed, $1,050 now. To be fixed by Oct 10, 2016. Contested by the employer.
- Other than serious: Cited rule 182.6553(4). Penalty $0 proposed, $0 now. To be fixed by Oct 10, 2016. Contested by the employer.
- Serious: Machine guarding (1910.212(a)(3)(ii)). Penalty $1,750 proposed, $875 now. To be fixed by Oct 10, 2016. Contested by the employer.
- Other than serious: Electrical equipment and installation (1910.303(g)(2)(i)). Penalty $350 proposed, $175 now. To be fixed by Oct 10, 2016. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 3.8 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Woodlake Healthcare and Rehabilitation Center, Crystal. 0.5 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Brooklyn Park. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Hy-Vee Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55428 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita New Hope Dialysis Center, New Hope, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Fkc - Robbinsdale Dialysis, Robbinsdale, 3.2 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Maple Grove Dialysis, Maple Grove, 3.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 24 Medicare hospices tell CMS they serve ZIP code 55428.
North Memorial Home Hlth Hospc, office in Robbinsdale, 3.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Superior Hospice Inc., office in Golden Valley, 4.4 miles away, straight line
Moments Hospice, office in Golden Valley, 4.8 miles away, straight line (CMS family survey rating 1 of 5 stars) - Nearest geriatric medicine practice
- Hennepin Healthcare System Inc, Brooklyn Park. 3.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is North Ridge Health And Rehab a good nursing home?
CMS gives North Ridge Health And Rehab an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is North Ridge Health And Rehab staffed?
North Ridge Health And Rehab reports 4.37 total nurse hours per resident per day, compared with the Minnesota average of 4.23.
Has North Ridge Health And Rehab had inspection problems?
Its most recent CMS inspection cited 30 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does North Ridge Health And Rehab have?
North Ridge Health And Rehab is certified for 320 beds.