Nursing home
The Manor of Novi
24500 Meadowbrook Rd, Novi, MI 48375 · Map
For profit - Corporation · Part of Ciena Healthcare/Laurel Health Care (84 facilities) · 130 certified beds
The Manor of Novi is a Medicare-certified nursing home in Novi, Michigan. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.80 hours per resident per day, below the Michigan average of 4.03. Its most recent inspection on Jan 30, 2025 cited 13 deficiencies.
- 1 fine totaling $67,496In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Manor of Novi compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.80 | 4.03 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.53 | 0.77 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.20 | 2.38 | 2.34 | below avg |
| Nursing staff turnover | 53.1% | 44.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $67,496, 2 total penalties, 1 Medicare payment denial.
What inspectors found at The Manor of Novi
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Jul 15, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jul 15, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jan 30, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 30, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 30, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 24500 Meadowbrook Rd
Novi, MI 48375 - CMS certification #
- 235529
- Ownership
- For profit - Corporation
- Certified beds
- 130
- Avg residents/day
- 95.9
- Provider type
- Medicare and Medicaid
- First certified
- 1992-09-30
- Chain
- Ciena Healthcare/Laurel Health Care (84 facilities)
- Setting
- Urban
Part of Ciena Healthcare/Laurel Health Care
Ciena Healthcare/Laurel Health Care operates 84 nursing facilities across the United States. View all Ciena Healthcare/Laurel Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Manor of Novi using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, transportation, secured outdoor area
Full public records, with dates and sources
Care and services
From the community’s website
What The Manor of Novi says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care Services
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-Hour Nursing Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to nearby appointments
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Beautiful, enclosed outdoor courtyard
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and semi private rooms
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Henry Ford Health West Bloomfield Hospital, W Bloomfield. 5.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Novi Lakes Health Campus, Novi. 1.9 miles away, straight line.
- Nearest home health agency office
- Forever Home Care, LLC, Novi. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48375 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Univ Of Mi Dialysis Clinics - Livonia, Livonia, 2.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Novi Home Training, Novi, 3.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Novi Dialysis, Novi, 3.4 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 36 Medicare hospices tell CMS they serve ZIP code 48375.
Amber Hospice Care, LLC, office in Novi, 0.7 miles away, straight line
All America Hospice Care, Inc, office in Novi, 0.9 miles away, straight line
Open Arms Hospice, office in Novi, 0.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Erickson Health Medical Group Of Michigan, PC, Novi. 3.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Manor of Novi a good nursing home?
CMS gives The Manor of Novi an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Manor of Novi staffed?
The Manor of Novi reports 3.80 total nurse hours per resident per day, compared with the Michigan average of 4.03.
Has The Manor of Novi had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does The Manor of Novi have?
The Manor of Novi is certified for 130 beds.