Nursing home
Novi Lakes Health Campus, W 12 Mile Rd
41795 W 12 Mile Rd, Novi, MI 48377 · Map
For profit - Corporation · Part of Trilogy Health Services (125 facilities) · 54 certified beds
Novi Lakes Health Campus, W 12 Mile Rd is a Medicare-certified nursing home in Novi, Michigan. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.46 hours per resident per day, above the Michigan average of 4.03. Its most recent inspection on May 8, 2025 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Novi Lakes Health Campus, W 12 Mile Rd compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.46 | 4.03 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.71 | 0.77 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.95 | 2.38 | 2.34 | below avg |
| Nursing staff turnover | 43.9% | 44.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 9.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Novi Lakes Health Campus, W 12 Mile Rd
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 8, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 8, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · May 8, 2025 · Full report (PDF) - Potential for harm
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · May 8, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · May 8, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Apr 17, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 17, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 41795 W 12 Mile Rd
Novi, MI 48377 - CMS certification #
- 235718
- Ownership
- For profit - Corporation
- Certified beds
- 54
- Avg residents/day
- 48.5
- Provider type
- Medicare and Medicaid
- First certified
- 2016-12-15
- Chain
- Trilogy Health Services (125 facilities)
- Setting
- Urban
Part of Trilogy Health Services
Trilogy Health Services operates 125 nursing facilities across the United States. View all Trilogy Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Novi Lakes Health Campus, W 12 Mile Rd using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Henry Ford Health West Bloomfield Hospital, W Bloomfield. 4.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Fox Run Village, Novi. 1.1 miles away, straight line.
- Nearest home health agency office
- Interim Oakland County, Novi. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Creams N' Caps. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48377 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ghs Western Regional Home Dialysis, Novi, 2.4 miles away, straight line
Davita Novi Dialysis, Novi, 3.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Novi Home Training, Novi, 3.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 48377.
Open Arms Hospice, office in Novi, 2.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Trinity Health At Home Southeast Michigan, office in Livonia, 4.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Parc Hospice, LLC, office in Farmington Hills, 5.1 miles away, straight line - Nearest geriatric medicine practice
- Erickson Health Medical Group Of Michigan, PC, Novi. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Novi Lakes Health Campus, W 12 Mile Rd a good nursing home?
CMS gives Novi Lakes Health Campus, W 12 Mile Rd an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Novi Lakes Health Campus, W 12 Mile Rd staffed?
Novi Lakes Health Campus, W 12 Mile Rd reports 4.46 total nurse hours per resident per day, compared with the Michigan average of 4.03.
Has Novi Lakes Health Campus, W 12 Mile Rd had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Novi Lakes Health Campus, W 12 Mile Rd have?
Novi Lakes Health Campus, W 12 Mile Rd is certified for 54 beds.