Assisted Living
The Willows at East Lansing (Assisted Living)
3500 Coolidge Road, East Lansing, MI 48823 · Map
Licensed for 36 residents · Trilogy Health Care of Clinton, LLC
The Willows at East Lansing (Assisted Living) is a state-licensed assisted living community in East Lansing, Michigan. It is licensed for 36 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $7,099 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensing inspection: Jun 25, 2024. See the record
License
Active, 36 residents
Home for the Aged (Regular) AH190336309, current license dated Aug 1, 2026. Licensee Trilogy Health Care of Clinton, LLC.
Nearest emergency room
3.1 miles
Edward W Sparrow Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Willows at East Lansing (Assisted Living) this community | 36 | $7,099/mo | Active | 9 rule violations established in 3 years | |
| The Legacy at The Willows | 0.0 mi | 35 | Not published | Active | 0 rule violations established in 3 years |
| StoryPoint Abbot Park | 1.1 mi | 126 | $5,364/mo | Active | 0 rule violations established in 3 years |
| The Indigo at Lansing | 1.5 mi | 66 | Not published | Active | 14 rule violations established in 3 years |
| Storypoint East Lansing | 3.1 mi | 195 | $2,463/mo | Active | Registered as an exempt home for the aged; LARA posts no inspection reports |
State inspection record9 rule violations established in 3 years
- License
- Homes For The Aged, Regular
- Last on-site licensing inspection
- June 25, 2024
- Special investigation reports posted (three years)
- 4
- Special investigations that established a violation
- 3
- Rule violations established (all posted reports)
- 9
- License expires
- July 31, 2027
Reports posted (newest first)
- Special Investigation Report, posted April 5, 2026; complaint received December 22, 2025 · report (PDF)
- Employees are not trained. R 325.1931 Employees; general provisions: violation established
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend no change in the status of the license.
- Renewal Inspection Report, posted December 6, 2025 · report (PDF)
- Renewal letter; no on-site inspection report is attached.
- Special Investigation Report, posted December 5, 2025; complaint received June 30, 2023 · report (PDF)
- Staff left Resident A on the floor overnight on 06/27/2023 “because he looked comfortable.” Resident A was later sent to the ER and diagnosed with a fractured nose. R 325.1921 Governing bodies, administrators, and supervisors: violation not established
- Additional findings R 325.1931 Employees; general provisions: violation established
- Recommendation: 07/31/2023
- Special Investigation Report, posted December 5, 2025; complaint received February 28, 2024 · report (PDF)
- Facility has insufficient staffing. R 325.1931 Employees; general provisions: violation established
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend no change in the status of the license.
- Renewal Inspection Report, posted December 5, 2025; on-site June 25, 2024 · report (PDF)
- MCL 333.20201 Policy describing rights and responsibilities of patients or residents non-compliance
- MCL 333.21311 License required non-compliance
- R 325.1921 Governing bodies, administrators, and supervisors non-compliance
- R 325.1922 Admission and retention of residents non-compliance
- R 325.1922 Admission and retention of residents non-compliance
- R 325.1932 Resident Medications non-compliance
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, renewal of the license is recommended.
- Special Investigation Report, posted December 5, 2025; complaint received May 26, 2022 · report (PDF)
- Facility staff did not follow the facility infection control policy and procedures during a recent viral outbreak. R 325.1921 Governing bodies, administrators, and supervisors: violation not established
- The memory care unit has rooms with feces on the walls. R 325.1931 Employees; general provisions: violation not established
- The facility is short staffed. R 325.1931 Employees; general provisions: violation not established
- Creams and treatments are kept in a medical cart. R 325.1932 Resident medications: violation not established
- Recommendation: I recommend the status of this license remain unchanged.
- Renewal Inspection Report, posted December 5, 2025 · report (PDF)
- Renewal letter; no on-site inspection report is attached.
- LARA: “Haynes-Ennis, An administrative review of your licensing activity for the past year has revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities.”
LARA facility page → (The Willows at East Lansing)
What these terms mean
LARA: “Original and Renewal Licensing Study Report: Completed in response to the initial or renewal application for license on all facilities. Inspection Report: Interim Inspections are conducted at or near the mid point of the effective dates of the license. Special Investigation Report: Special Investigation Reports are conducted in response to rule related complaints received regarding a facility.”
LARA: “Investigation reports that determine no violation of rule or statute are not placed on the website. Investigation reports with violation of rule or statute are removed after three years in accordance with LARA’s retention schedule.” Older reports can be asked for through a Freedom of Information Act request.
LARA: “When rule violations have been cited in a report, the licensee is required to submit a corrective action plan.” The plans themselves are not posted; they are available through a Freedom of Information Act request.
License types, in LARA’s words: “Regular License: A license issued to an adult foster care facility which is in compliance with this act and the rules promulgated under this act. Provisional License: A license issued to a facility that has previously been licensed under this act or an act repealed by this act but is temporarily unable to conform to the requirements of a regular license prescribed in this act or rules promulgated under this act. Temporary License: A license issued to a facility which has not previously been licensed.”
Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 36 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Trilogy Health Care of Clinton, LLC
- License type
- Home for the Aged (Regular)
- License number
- AH190336309
- License status
- Active
- Current license dated
- 2026-08-01
- Licensed capacity
- 36
- Licensee
- Trilogy Health Care of Clinton, LLC
- County
- Clinton County
- Administrator/Authorized Representative
- Ellen Davis
Source: Michigan state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Representative name from the Michigan licensing record, as of Apr 5, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Michigan, and other programs
How Medicaid pays for care in Michigan
- MI Choice Waiver Program. The MI Choice waiver covers nursing-home level care for eligible adults who meet income and asset rules, given in their own home or another residential setting instead of a nursing home. (state page)
- Waitlist. Michigan keeps a MI Choice waiting list; people wait until a slot opens at their waiver agency. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.1 mi, nursing home 0.0 mi, pharmacy 2.0 mi
- Nearest hospital with an emergency room
- Edward W Sparrow Hospital, Lansing. 3.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Willows At East Lansing, East Lansing. 0.0 miles away, straight line.
- Nearest home health agency office
- Sparrow Home Care, Lansing. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48823 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - East Lansing, East Lansing, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Spartan Dialysis, East Lansing, 4.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Lansing Home Training (Pd), East Lansing, 4.5 miles away, straight line - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 48823.
Heart To Heart Hospice Of Lansing, LLC, office in East Lansing, 3.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Sparrow Hospice Services, office in Lansing, 4.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of Lansing, office in Lansing, 5.2 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Msu Health Care Inc., East Lansing. 3.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding very low, wildfire very low, tornado relatively high, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Willows at East Lansing (Assisted Living) provide?
The Willows at East Lansing (Assisted Living) is licensed by the state of Michigan for assisted living in East Lansing, Michigan. Its licensed capacity is 36 residents.
Does Lilisity rate The Willows at East Lansing (Assisted Living)?
No. We publish state licensing details for The Willows at East Lansing (Assisted Living) but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Willows at East Lansing (Assisted Living) cost?
Assisted Living in Michigan typically starts at $2,650 to $5,400 a month. Based on 154 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Willows at East Lansing (Assisted Living)?
Use The Willows at East Lansing (Assisted Living)'s website, trilogyhs.com/senior-living/mi/east-lansing/the-willows-at-east-lansing, or visit at 3500 Coolidge Road, East Lansing, MI 48823.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid