Assisted Living and Memory Care
Hawthorn Landing
600 Golden Drive, Kalamazoo, MI 49001 · Map
Licensed for 89 residents · Heritage Community of Kalamazoo
Hawthorn Landing is a state-licensed assisted living, memory care community in Kalamazoo, Michigan. It is licensed for 89 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensing inspection: Jul 15, 2025. See the record
License
Active, 89 residents
Home for the Aged (Regular) AH390236775, current license dated Aug 1, 2026. Licensee Heritage Community of Kalamazoo.
State inspection record12 rule violations established in 3 years
- License
- Homes For The Aged, Regular
- Last on-site licensing inspection
- July 15, 2025
- Special investigation reports posted (three years)
- 5
- Special investigations that established a violation
- 5
- Rule violations established (all posted reports)
- 12
- License expires
- July 31, 2027
Reports posted (newest first)
- Special Investigation Report, posted August 15, 2026; complaint received March 31, 2026 · report (PDF)
- Facility staff did not follow Resident A’s service plan. R 325.1931 Employees; general provisions: violation not established
- Resident A’s call light would be pulled, and staff would not arrive or would not assist in a timely manner. R 325.1931 Employees; general provisions: violation not established
- The facility did not administer medications in accordance with physician orders. R 325.1932 Resident’s medications: violation established
- Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend the status of this license remains the same.
- Special Investigation Report, posted October 26, 2025; complaint received July 25, 2025 · report (PDF)
- Resident A incurred a fall on 7/18/2025 contributing to [their] fatality. R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Facility staff neglected Resident A and did not provide care in accordance with the service plan. R 325.1931 Employees; general provisions: violation not established
- Additional findings: On 8/14/2025, review of the documentation revealed the following: On 7/17/2025 at 11:36 pm, staff member 2 entered Resident A’s room and left the main door to Resident A’s room open to the hallway which provided an unobstructed view into Resident A’s room. Staff member 2 then proceeds into the bathroom. From 11:36pm to 11:39pm, staff member 2 is observed assisting Resident A c MCL 333.20201(2) residents: violation established
- Additional findings: On 8/21/2025, review of documentation revealed the following: On 1/12/2025 at 8:45pm, [Resident A] pretends to swallow all of the [their] pills, spits them out, and puts certain ones in [their] pocket. Please be aware. On 6/30/2025 at 10:45am, family informed staff that while visiting Resident A last night, the medication technician (MT) passed Resident A [their] medications a R 325.1932 Resident medications: violation established
- Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend that the status of this license remains the same.
- Renewal Inspection Report, posted August 1, 2025; on-site July 15, 2025 · report (PDF)
- R 325.1922 Admission and retention of residents violation established
- R 325.1954 Meal and food records violation established
- R 325.1975 Laundry and linen requirements violation established
- R 325.1976 Kitchen and dietary violation established
- R 325.1979 General maintenance and storage violation established
- Recommendation: Receipt of an acceptable corrective action plan is requested and due by 7/31/2025. 7/16/02025
- Special Investigation Report, posted March 2, 2024; complaint received January 24, 2024 · report (PDF)
- Residents’ self-care is neglected. R 325.1931 Employees; general provisions: violation not established
- Residents are not given enough food or the correct food. R 325.1951 Nutritional need of residents: violation not established
- Additional findings R 325.1954 Meal and food records: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, I recommend no change in the status of the license.
- Special Investigation Report, posted November 24, 2023; complaint received September 13, 2023 · report (PDF)
- Resident A was neglected due to improper care at the facility. R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend the license remains unchanged.
- Special Investigation Report, posted November 24, 2023; complaint received August 8, 2023 · report (PDF)
- Staff did not provide Resident A care in a timely manner. R 325.1931 Employees; general provisions: violation not established
- Resident A did not receive medications in accordance with the service plan. R 325.1932 Resident medications: violation established
- Recommendation: Contingent upon receipt of an approved correction action plan, I recommend the status of this license remain unchanged.
LARA facility page → (Hawthorn Landing)
What these terms mean
LARA: “Original and Renewal Licensing Study Report: Completed in response to the initial or renewal application for license on all facilities. Inspection Report: Interim Inspections are conducted at or near the mid point of the effective dates of the license. Special Investigation Report: Special Investigation Reports are conducted in response to rule related complaints received regarding a facility.”
LARA: “Investigation reports that determine no violation of rule or statute are not placed on the website. Investigation reports with violation of rule or statute are removed after three years in accordance with LARA’s retention schedule.” Older reports can be asked for through a Freedom of Information Act request.
LARA: “When rule violations have been cited in a report, the licensee is required to submit a corrective action plan.” The plans themselves are not posted; they are available through a Freedom of Information Act request.
License types, in LARA’s words: “Regular License: A license issued to an adult foster care facility which is in compliance with this act and the rules promulgated under this act. Provisional License: A license issued to a facility that has previously been licensed under this act or an act repealed by this act but is temporarily unable to conform to the requirements of a regular license prescribed in this act or rules promulgated under this act. Temporary License: A license issued to a facility which has not previously been licensed.”
Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 89 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Heritage Community of Kalamazoo
- License type
- Home for the Aged (Regular)
- License number
- AH390236775
- License status
- Active
- Current license dated
- 2026-08-01
- Licensed capacity
- 89
- Licensee
- Heritage Community of Kalamazoo
- County
- Kalamazoo County
- Administrator
- Martila Sanders
Source: Michigan state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Michigan licensing record, as of Aug 15, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Michigan, and other programs
How Medicaid pays for care in Michigan
- MI Choice Waiver Program. The MI Choice waiver covers nursing-home level care for eligible adults who meet income and asset rules, given in their own home or another residential setting instead of a nursing home. (state page)
- Waitlist. Michigan keeps a MI Choice waiting list; people wait until a slot opens at their waiver agency. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Hawthorn Landing provide?
Hawthorn Landing is licensed by the state of Michigan for assisted living, memory care in Kalamazoo, Michigan. Its licensed capacity is 89 residents.
Does Lilisity rate Hawthorn Landing?
No. We publish state licensing details for Hawthorn Landing but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hawthorn Landing cost?
Assisted Living in Michigan typically starts at $2,650 to $5,400 a month. Based on 154 communities that publish prices. These are area figures, not this community's price. Hawthorn Landing does not publish its prices.
How do I contact Hawthorn Landing?
Visit Hawthorn Landing at 600 Golden Drive, Kalamazoo, MI 49001.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid