Nursing home
Sterling Care Bel Air
410 East Mcphail Road, Bel Air, MD 21014 · Map
For profit - Corporation · Part of Sterling Care (6 facilities) · 155 certified beds
Sterling Care Bel Air is a Medicare-certified nursing home in Bel Air, Maryland. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.54 hours per resident per day, below the Maryland average of 3.87. Its most recent inspection on Dec 13, 2024 cited 20 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Sterling Care Bel Air compares
This facility vs. the Maryland and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Maryland avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.54 | 3.87 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.81 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.92 | 2.15 | 2.34 | below avg |
| Nursing staff turnover | 37.4% | 40.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 20.0 | 18.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Sterling Care Bel Air
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Oct 17, 2025 · Full report (PDF) - Actual harm
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 21, 2025 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Aug 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Aug 21, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 410 East Mcphail Road
Bel Air, MD 21014 - CMS certification #
- 215312
- Ownership
- For profit - Corporation
- Certified beds
- 155
- Avg residents/day
- 127.4
- Provider type
- Medicare and Medicaid
- First certified
- 1997-09-16
- Chain
- Sterling Care (6 facilities)
- Setting
- Urban
Part of Sterling Care
Sterling Care operates 6 nursing facilities across the United States. View all Sterling Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Sterling Care Bel Air using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Sterling Care Bel Air says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Around-the-clock nursing care ensures safety, comfort, and timely medical attention.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Focused on recovery and comfort, Bethesda provides therapy, cardiac and wound care, IV and tracheostomy support, hospice services, and follow-up care.
(page, checked Oct 15, 2026) - Offers diabetes care.
Diabetic Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Umd Upper Chesapeake Medical Center, Bel Air. 1.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Sterling Care Forest Hill, Forest Hill. 1.8 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Forest Hill. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 21014 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Deer Creek Home Training, Bel Air, 0.9 miles away, straight line (CMS rating 1 of 5 stars)
Davita Forest Landing Dialysis, Forest Hill, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Bel Air Dialysis, Bel Air, 3.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 21014.
Stella Maris Inc, office in Timonium, 13.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Amedisys Hospice Of Greater Chesapeake, office in Rosedale, 14.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gilchrist Hospice Care, Inc, office in Hunt Valley, 16.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Agape Physical Therapy And Sports Rehabilitation Lp, Forest Hill. 3.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Sterling Care Bel Air a good nursing home?
CMS gives Sterling Care Bel Air an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Sterling Care Bel Air staffed?
Sterling Care Bel Air reports 3.54 total nurse hours per resident per day, compared with the Maryland average of 3.87.
Has Sterling Care Bel Air had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Sterling Care Bel Air have?
Sterling Care Bel Air is certified for 155 beds.