Nursing home
Holly Hill Healthcare Center
531 Stevenson Lane, Towson, MD 21286 · Map
For profit - Corporation · Part of Communicare Health (122 facilities) · 75 certified beds
Holly Hill Healthcare Center is a Medicare-certified nursing home in Towson, Maryland. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, below the Maryland average of 3.87. Its most recent inspection on Mar 5, 2024 cited 33 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Holly Hill Healthcare Center compares
This facility vs. the Maryland and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Maryland avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 3.87 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.78 | 0.81 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.09 | 2.15 | 2.34 | below avg |
| Nursing staff turnover | 53.5% | 40.6% | 46.4% | above avg |
| Deficiencies cited, last inspection | 33.0 | 18.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Holly Hill Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 1, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 5, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Mar 5, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 5, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 531 Stevenson Lane
Towson, MD 21286 - CMS certification #
- 215204
- Ownership
- For profit - Corporation
- Certified beds
- 75
- Avg residents/day
- 69.0
- Provider type
- Medicare and Medicaid
- First certified
- 1989-06-01
- Chain
- Communicare Health (122 facilities)
- Setting
- Urban
Part of Communicare Health
Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Holly Hill Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- University Of Md St Joseph Medical Center, Towson. 0.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Complete Care at Multi Medical Center LLC, Towson. 0.2 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc., Towson. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 21286 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Towson, Towson, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Bertha Sirk Dialysis Center, Baltimore, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Towson Home Training, Towson, 1.6 miles away, straight line - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 21286.
Stella Maris Inc, office in Timonium, 4.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Amedisys Hospice Of Greater Chesapeake, office in Rosedale, 6.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gilchrist Hospice Care, Inc, office in Hunt Valley, 8.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Greater Baltimore Medical Center, Baltimore. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Holly Hill Healthcare Center a good nursing home?
CMS gives Holly Hill Healthcare Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Holly Hill Healthcare Center staffed?
Holly Hill Healthcare Center reports 3.51 total nurse hours per resident per day, compared with the Maryland average of 3.87.
Has Holly Hill Healthcare Center had inspection problems?
Its most recent CMS inspection cited 33 deficiencies.
How many beds does Holly Hill Healthcare Center have?
Holly Hill Healthcare Center is certified for 75 beds.