Lilisity

Nursing home

Windsor Nursing & Retirement Home

265 N Main St, South Yarmouth, MA 02664 · Map
Non profit - Corporation · Part of Integritus Healthcare (15 facilities) · 120 certified beds

Medicare and Medicaid certified
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Windsor Nursing & Retirement Home is a Medicare-certified nursing home in South Yarmouth, Massachusetts. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.93 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on Jan 9, 2025 cited 8 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
3 out of 5Staffing
120 bedsCertified beds
  • 1 fine totaling $12,386In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing3/5
Quality measures1/5
Long-stay quality2/5
Short-stay quality1/5

How Windsor Nursing & Retirement Home compares

This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMassachusetts avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.933.863.89above avg
RN staffing (hrs/resident/day)0.610.650.68below avg
Aide staffing (hrs/resident/day)2.442.262.34above avg
Nursing staff turnover49.4%39.5%46.4%above avg
Deficiencies cited, last inspection8.08.99.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.93Total nurse hrs/resident/day
0.61RN hrs/resident/day
0.88LPN hrs/resident/day
2.44Aide hrs/resident/day
3.41Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff49.4%
Registered nurses47.1%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 9, 2025Most recent inspection
8Deficiencies found
52Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $12,386, 1 total penalty.

What inspectors found at Windsor Nursing & Retirement Home

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Assist a resident in gaining access to vision and hearing services.

    Quality of Life and Care Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Jan 9, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies · Jan 9, 2025 · Full report (PDF)
  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Oct 12, 2023
  • Potential for harm

    Assist a resident in gaining access to vision and hearing services.

    Quality of Life and Care Deficiencies · Oct 12, 2023
  • Potential for harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies · Oct 12, 2023
  • Potential for harm

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Resident Rights Deficiencies · Oct 12, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
265 N Main St
South Yarmouth, MA 02664
CMS certification #
225349
Ownership
Non profit - Corporation
Certified beds
120
Avg residents/day
88.0
Provider type
Medicare and Medicaid
First certified
1989-07-01
Chain
Integritus Healthcare (15 facilities)
Setting
Urban

Part of Integritus Healthcare

Integritus Healthcare operates 15 nursing facilities across the United States. View all Integritus Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Windsor Nursing & Retirement Home using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Cape Cod Hospital, Hyannis. 5.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Mayflower Place Nursing & Rehabilitation Center, West Yarmouth. 4.1 miles away, straight line.
Nearest home health agency office
Vna Of Cape Cod, South Dennis. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 02664 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Cape Cod Artificial Kidney Center (Bma Cape Cod), Yarmouthport, 3.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
4 Medicare hospices tell CMS they serve ZIP code 02664.
Visiting Nurse Association Of Cape Cod Hospice, office in Hyannis, 5.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Broad Reach Hospice, office in Chatham, 10.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Harbor Health Services Inc, Hyannis. 6.0 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, coastal flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Windsor Nursing & Retirement Home a good nursing home?

CMS gives Windsor Nursing & Retirement Home an overall rating of 1 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Windsor Nursing & Retirement Home staffed?

Windsor Nursing & Retirement Home reports 3.93 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.

Has Windsor Nursing & Retirement Home had inspection problems?

Its most recent CMS inspection cited 8 deficiencies.

How many beds does Windsor Nursing & Retirement Home have?

Windsor Nursing & Retirement Home is certified for 120 beds.