Nursing home
Marlborough Hills Rehabilitation & Health Care Center
121 Northboro Road, Marlborough, MA 01752 · Map
For profit - Limited Liability company · Part of Athena Healthcare Systems (24 facilities) · 186 certified beds
Marlborough Hills Rehabilitation & Health Care Center is a Medicare-certified nursing home in Marlborough, Massachusetts. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.33 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Mar 11, 2025 cited 19 deficiencies.
- 1 fine totaling $71,202In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Marlborough Hills Rehabilitation & Health Care Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.33 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.34 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.95 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 30.8% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 19.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $71,202, 1 total penalty.
What inspectors found at Marlborough Hills Rehabilitation & Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Oct 14, 2025 · Full report (PDF) - Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · May 21, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 21, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 21, 2025 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Mar 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Mar 19, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 11, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Mar 11, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 121 Northboro Road
Marlborough, MA 01752 - CMS certification #
- 225063
- Ownership
- For profit - Limited Liability company
- Certified beds
- 186
- Avg residents/day
- 170.7
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Athena Healthcare Systems (24 facilities)
- Setting
- Urban
Part of Athena Healthcare Systems
Athena Healthcare Systems operates 24 nursing facilities across the United States. View all Athena Healthcare Systems facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Marlborough Hills Rehabilitation & Health Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, works with hospice
- Workplace safety 2 OSHA workplace safety inspections since 2020, 11 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Marlborough Hills Rehabilitation & Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our center provides compassionate 24-hour skilled nursing care with an array of programs and services, ranging from long-term skilled care to more advanced post-hospital rehabilitative care.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Athena’s continuum of care includes skilled nursing centers, hospice agencies and private duty care.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Whether you’re looking for a short stay or to make Marlborough Hills your home, our fully furnished private and semi-private rooms create an environment that is calming and comfortable.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 4, 2022: follow-up inspection, partial (health). Case open. 5 violations cited (3 repeat, 2 other). Penalties: $162,081 proposed, $76,300 now. OSHA record. OSHA recorded the employer as Marlboro Hills Ma SNF LLC.
Details
- Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $34,183 proposed, $47,800 now. To be fixed by Sep 26, 2022. Contested by the employer.
- Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $79,761 proposed, $0 now. To be fixed by Sep 26, 2022. Contested by the employer.
- Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)). Penalty $45,579 proposed, $27,300 now. To be fixed by Sep 26, 2022. Contested by the employer.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(1)). Penalty $1,279 proposed, $1,200 now. To be fixed by Sep 26, 2022. Contested by the employer.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(2)(ii)). Penalty $1,279 proposed, $0 now. To be fixed by Sep 26, 2022. Contested by the employer.
- May 13, 2020: fatality or catastrophe inspection, partial (health). Case closed Apr 7, 2023. 6 violations cited (4 serious, 2 other). Penalties: $25,061 proposed, $17,543 now. OSHA record. OSHA recorded the employer as Marlboro Hills Ma SNF LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $13,494 proposed, $9,446 now. To be fixed by May 10, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by May 10, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by May 10, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)). Penalty $0 proposed, $0 now. To be fixed by May 10, 2021. Contested by the employer.
- Other than serious: Recording work-related injuries and illnesses (1904.4(a)). Penalty $1,928 proposed, $1,350 now. To be fixed by May 10, 2021. Contested by the employer.
- Other than serious: Reporting a death, hospitalization, amputation or eye loss to OSHA (1904.39(a)(1)). Penalty $9,639 proposed, $6,747 now. To be fixed by May 10, 2021. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Marlborough Hospital, Marlborough. 1.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- The Reservoir Center for Health & Rehabilitation, Marlborough. 2.1 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc, Marlborough. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01752 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Of Marlborough, Marlborough, 1.6 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Medical Care Framingham, Framingham, 8.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fmc University Dialysis Center (Bma Of Shrewsbury), Shrewsbury, 9.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 01752.
Brookhaven Hospice, office in Marlborough, 0.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Faith And Family Hospice, office in Marlborough, 1.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Metrowest Homecare And Hospice, An Amedisys Compan, office in Marlboro, 2.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Umass Memorial Medical Group Inc, Worcester. 11.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Marlborough Hills Rehabilitation & Health Care Center a good nursing home?
CMS gives Marlborough Hills Rehabilitation & Health Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Marlborough Hills Rehabilitation & Health Care Center staffed?
Marlborough Hills Rehabilitation & Health Care Center reports 3.33 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Marlborough Hills Rehabilitation & Health Care Center had inspection problems?
Its most recent CMS inspection cited 19 deficiencies.
How many beds does Marlborough Hills Rehabilitation & Health Care Center have?
Marlborough Hills Rehabilitation & Health Care Center is certified for 186 beds.