Nursing home
Charlwell House Health and Rehabilitation
305 Walpole Street, Norwood, MA 02062 · Map
For profit - Limited Liability company · Part of Best Care Services (10 facilities) · 124 certified beds
Charlwell House Health and Rehabilitation is a Medicare-certified nursing home in Norwood, Massachusetts. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.32 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on May 30, 2025 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Charlwell House Health and Rehabilitation compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.32 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.69 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 32.8% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 30, 2025 inspection was corrected by June 26, 2025
What inspectors found at Charlwell House Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · May 30, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 305 Walpole Street
Norwood, MA 02062 - CMS certification #
- 225208
- Ownership
- For profit - Limited Liability company
- Certified beds
- 124
- Avg residents/day
- 77.3
- Provider type
- Medicare and Medicaid
- First certified
- 1972-02-15
- Chain
- Best Care Services (10 facilities)
- Setting
- Urban
Part of Best Care Services
Best Care Services operates 10 nursing facilities across the United States. View all Best Care Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Charlwell House Health and Rehabilitation using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Norwood Hospital, Norwood. 0.8 miles away, straight line.
- Nearest Medicare nursing home
- Victoria Haven Nursing Facility, Norwood. 0.8 miles away, straight line.
- Nearest home health agency office
- Good Health Homecare LLC, Norwood. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02062 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Westwood Dialysis Center (Bma Westwood), Westwood, 2.7 miles away, straight line (CMS rating 5 of 5 stars)
Usrc Foxborough Dialysis, Foxborough, 7.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Pure Life Renal Of Stoughton, LLC, Stoughton, 8.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 02062.
Caring Hospice Services Of Massachusetts LLC, office in Norwood, 1.3 miles away, straight line
Accentcare Hospice & Palliative Care Of Massachuse, office in Norwood, 1.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Pathways Healthcare, office in Westwood, 3.4 miles away, straight line - Nearest geriatric medicine practice
- Medical Care Of Boston Management Corporation, Sharon. 4.7 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Charlwell House Health and Rehabilitation a good nursing home?
CMS gives Charlwell House Health and Rehabilitation an overall rating of 1 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Charlwell House Health and Rehabilitation staffed?
Charlwell House Health and Rehabilitation reports 3.32 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Charlwell House Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Charlwell House Health and Rehabilitation have?
Charlwell House Health and Rehabilitation is certified for 124 beds.