Assisted Living and Memory Care
The Residence at Pearl Street
75 Pearl Street, Reading, MA 01867 · Map
Licensed for 83 residents
The Residence at Pearl Street is a state-licensed assisted living, memory care community in Reading, Massachusetts. It is licensed for 83 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 83 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
4.6 miles
Winchester Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Residence at Pearl Street this community | 83 | Not published | Active | 8 findings in latest review | |
| Artis Senior Living of Reading | 0.9 mi | 64 | Not published | Active | 6 findings in latest review |
| Windsor Place of Wilmington | 2.2 mi | 87 | Not published | Active | No record |
| Brightview Wakefield | 2.3 mi | 70 | Not published | Active | No record |
| Benchmark Senior Living at Woburn | 2.9 mi | 87 | $8,975/mo | Active | 6 findings in latest review |
State inspection record8 findings in latest review
- Last compliance review
- November 5, 2024
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Modification—without move-in restriction
- Certified since 1997
Certification modification report, November 5, 2024 (AGE’s report)
- Review on site
- November 5, 2024
- Report dated
- November 29, 2024
- Action taken (as printed)
- Modification—without move-in restriction
- Previous action (as printed)
- None
- Certification (as printed)
- 2/10/2023 through 2/10/2025
- Review before this one
- January 12, 2023
- Corrections due by (as printed)
- December 15, 2024
- Findings cited
- 8
Summary: AGE cited 8 findings in this report. Modification—without move-in restriction (AGE’s action).
The report says the residence is not in substantial compliance with 651 CMR 12.00.
Summary of actions, as written: “EOEA conducted an on-site compliance review, pursuant to 651 CMR 12.09, of The Residence at Pearl Street (Residence) on November 5, 2024. EOEA conducted the site visit after receiving information sufficient to establish cause to believe that the Residence may not be in compliance with applicable law and regulations. As a result of the on-site compliance review, EOEA has determined that the Residence is not in substantial compliance with the applicable provisions of 651 CMR 12.00 et seq. Therefore, EOEA is exercising its discretionary authority granted under 651 CMR 12.09(4)(d) to modify the ALR Certification of the Residence. See Section V-Determination.”
- Finding A: General Requirements for an ALR: Emergency Response
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with ALR policy.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)3.b.
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR: Special Care
Details
AGE’s finding, as written: “Safety issues identified in the Special Care Residence (SCR).”
Regulation cited, as printed: 651 CMR 12.04(4)(a)(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(4)(a): Special Care (rule text: “All Special Care Residences shall be administered in accordance with the following safeguards: 1. [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding C: General Requirements for an ALR: Screening and Assessment Service Plan Development and Requirements
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans. Inconsistent Bedrail assessments.”
Regulation cited, as printed: 651 CMR 12.04(6)(c) 651 CMR 12.04(7)(b) 651 CMR 12.08(l)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(6)(c): Screening and Assessment (rule text: “The initial screening findings shall be documented and disclosed to the Resident, his or her Legal Representative and Resident Representative, if any, before the Resident moves into the Residence.”); 651 CMR 12.04(7)(b): Service Plan Development (rule text: “The Service Coordinator or nurse shall review the Resident's initial service plan within 30 days of the commencement of residency and document the review to ensure the Resident's needs and preferences are accurately incorporated therein [...]”); 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding D: General Requirements for an ALR: Quality Assurance and Performance Improvement
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements. Unsafe SAMM.”
Regulation cited, as printed: 651 CMR 12.04(10)(a), (b), (c)2., (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(a): Quality Assurance and Performance Improvement › Service Planning (rule text: “The Residence shall review a random sample of Resident assessments, service plans and progress notes at least once each year to ensure that the Residents' service plans have been implemented and meet the Resident's general needs and any [...]”)
Corrective action: See IV A (sections of the report)
- Finding E: General Requirements for an ALR: Emergency Preparedness Plan and Reporting Requirements Reporting Resident Specific Emergencies
Details
AGE’s finding, as written: “Insufficient response to resident .. Cl1SlS. Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(1l)(a)3., (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(a): Emergency Preparedness Plan and Reporting Requirements › Plan Requirements (rule text: “1. The plan and any changes to the plan, which shall be developed in conjunction with local and state emergency planners, must include the following elements: a. [...]”)
Corrective action: See IV A&B (sections of the report)
Show all 8
- Finding F: Staffing Requirements: Staffing Levels
Details
AGE’s finding, as written: “Missing documentation of Staffing Level Reviews.”
Regulation cited, as printed: 651 CMR 12.06(4)(a)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.06(4)(a): Staffing Levels (rule text: “Each Residence must develop and implement a process for determining its staffing levels. [...]”)
Corrective action: See IV A (sections of the report)
- Finding G: Staffing Requirements: Health Screening Requirements
Details
AGE’s finding, as written: “Missing documentation of employee Health Screening Requirements.”
Regulation cited, as printed: 651 CMR 12.06(8)(e)1.
What the cited rule covers (651 CMR 12.00): 651 CMR 12.06(8)(e): Contagious Disease and Vaccination Requirements › Influenza Vaccine (rule text: “1. Subject to the provisions of 651 CMR 12.06(8)(g), each Residence shall ensure that all personnel are vaccinated annually with seasonal influenza vaccine, inactivated or live, or an attenuated influenza vaccine, including a seasonal [...]”)
Corrective action: See IV A (sections of the report)
- Finding H: Training Requirements: Introductory Visits and Review
Details
AGE’s finding, as written: “Inconsistent documentation of Introductory Visits.”
Regulation cited, as printed: 651 CMR 12.07(7)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(7): Introductory Visit and Review (rule text: “Prior to or within 48 hours after the provision of Personal Care Services to a Resident, a nurse shall review the Resident's service plan with all relevant personal care workers. [...]”)
Corrective action: See IV A & B (sections of the report)
Specific corrective actions AGE required
- Documentation of an SCR operational safeguards review related to secure entry and exit doors and procedures to reduce the risk of potential hazards in the physical environment:
- Documentation that all bed rails have been removed for Residents whose assessments determine the use of such a device is a restraint.
- Documentation that all Personal Care Staff have a current Introductory Review, conducted by a nurse, with all Residents.
- DETERMINATION:
- Evidence that all management and staff have completed training regarding Emergency Preparedness plans and training to ensure that staff adequately respond to meet resident-specific crises.
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements- Emergency Response
- EOEA reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency needs situation.
- During the months of April 2023, September 2023 and October 2024 there were 122 e-call response times over the ten (10) minutes required by Residence policy.
- During the months of April 2023 and September 2023 the Residence did not demonstrate an effective means of monitoring and ensuring reasonable staff response times to Resident requests for assistance.
- Special Care
- EOEA reviewed the Special Care Residence (SCR) operations on the date of the Compliance Review to verify that the SCR is complying with all the required safeguards.
- EOEA identified issues with operational safeguards related to procedures to reduce the risk of potential hazards in the physical environment:
- A stove, accessible to SCR Residents, could be operated without safeguards.
- Cleaning chemicals were stored in unsecured under-sink cabinets.
- General Requirements for an Assisted Living Residence (ALR)-
- EOEA reviewed eight (8) Resident Records reviewing documentation from January 12, 2023 through the date of the Compliance Review to determine compliance with the requirements for Screenings, Assessments and Service Plan Development and Requirements.
Screening and Assessment
- Three (3) records were missing documentation of a service plan reassessment required within 30 days after the commencement of residency.
- Eight (8) records were missing signatures of the Resident or Legal Representative.
Bed Rail Assessments
- EOEA reviewed the Residence records of 30 Residents utilizing bed rails / U-bars or similar devices for the period of January 2023 through the date of the Compliance Review to determine compliance with the required assessment by a physical/occupational therapist every six months.
- Documentation of an assessment conducted by a physical/occupational therapist every six months for six (6) Residents noting that the Resident can independently navigate around a bed rail/ U-bar for the calendar years reviewed was missing.
- Quality Assurance and Performance Improvement
- EOEA reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality from January 12, 2023, through the date of the Compliance Review.
Service Planning
- Documentation of clear findings, the target date for follow up to findings, the person responsible for follow up and clear outcomes was missing for the 2024 calendar year reviewed.
- Documentation of the target date for follow up to findings, the person responsible for follow up and clear outcomes was missing for the 2023 calendar year reviewed.
Resident Safety Assurances
- Documentation of the staff person responsible for follow-up action was missing for the 2023 and 2024 calendar years reviewed.
Medication administration observation
- EOEA observed three (3) Personal Care (PC) staff and one (1) nurse providing medication assistance to eight (8) Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM and LMA.
SAMM
- EOEA observed compromised medication blister packs in two (2) Residents' medication storage units.
- EOEA observed unidentified loose medications in two (2) Residents' medication storage units.
- EOEA observed that pharmacy-provided physician order sheets, used to verify applicable medications, were not consistently present in the Resident's medication storage units.
- Emergency Preparedness and Reporting Requirements
- Exemption CExemption CEOEA reviewed the Residence records and questioned management in regard to an incident that occurred on Exemption C and that was reported to EOEA on Exemption C Exemption C . The incident involved Exemption C .
- EOEA has determined that the Residence's plan to meet resident-specific crises, especially regarding staff response is insufficient to ensure the safety of the Residents.
Reporting Resident-specific Emergencies- Incident Reports
- EOEA reviewed the Residence records and incident reports from January 2023 through the date of the compliance review to determine whether the Residence complied with the requirement that reports are received by EOEA within 24 hours after the occurrence of the incident or accident.
- The Residence filed 51 incident reports greater than 24 hours after the occurrence of the incident or accident.
- Staffing Requirements- Staffing Levels
- EOEA reviewed the Residence records to determine compliance with Staffing Level requirements.
- Documentation to confirm the Residence conducted quarterly staffing level assessments was missing for the third and fourth quarters of 2023.
- Staffing Requirements- Health Screening Requirements
- EOEA reviewed the personnel records of eight (8) staff members to determine compliance with Health Screening requirements.
- Six (6) records were missing documentation to confirm seasonal influenza vaccinations or declination statements for the 2023/2024 flu season.
- Training Requirements- Introductory Visit and Review
- EOEA reviewed the records of eight (8) Residents to determine compliance with the requirements that a nurse review the Resident's service plan with all relevant personal care workers within the 48 hours after the provision of service or with any change of condition for the Resident:
- Four (4) records were without documentation to support that Introductory Visits were consistently conducted with all applicable staff prior to or within 48 hours, at the time of move-in, or at the time of change in the Resident's condition.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 83 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 83
- County
- Middlesex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.6 mi, nursing home 1.8 mi, pharmacy 2.0 mi
- Nearest hospital with an emergency room
- Winchester Hospital, Winchester. 4.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- OC Reading Center LLC, Reading. 1.8 miles away, straight line.
- Nearest home health agency office
- Select Health Informatics Consulting Services Inc, Reading. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- The Medicine Store. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01867 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Services Of Stoneham, Stoneham, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Woburn Dialysis, Woburn, 4.6 miles away, straight line (CMS rating 3 of 5 stars)
Fmc North Suburban Dialysis Center (Bma Essex County), Saugus, 4.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 01867.
Compassionate Care Hospice, office in Woburn, 4.0 miles away, straight line (CMS family survey rating 2 of 5 stars)
Beth Israel Lahey Health At Home, office in Danvers, 6.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Care Dimensions, Inc, office in Danvers, 8.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- 360 Healthcare LLC, Burlington. 4.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in November 2024. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Residence at Pearl Street provide?
The Residence at Pearl Street is licensed by the state of Massachusetts for assisted living, memory care in Reading, Massachusetts. Its licensed capacity is 83 residents.
Does Lilisity rate The Residence at Pearl Street?
No. We publish state licensing details for The Residence at Pearl Street but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Residence at Pearl Street cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The Residence at Pearl Street does not publish its prices.
How do I contact The Residence at Pearl Street?
Use The Residence at Pearl Street's website, mass.gov/locations/the-residence-at-pearl-street, or visit at 75 Pearl Street, Reading, MA 01867.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid