Independent Living and Assisted Living and Memory Care and Continuing Care
The Gardens at Newbury Court
80 Deaconess Road, Concord, MA 01742 · Map
Licensed for 27 residents
The Gardens at Newbury Court is a state-licensed independent living, assisted living, memory care, continuing care community in Concord, Massachusetts. It is licensed for 27 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 27 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
0.1 miles
Emerson Hospital -, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Gardens at Newbury Court this community | 27 | Not published | Active | 1 finding in latest review | |
| Concord Park | 1.0 mi | 95 | Not published | Active | No record |
| Benchmark Senior Living at The Commons in Lincoln | 3.0 mi | 64 | Not published | Active | 5 findings in latest review |
| Benchmark Senior Living at Robbins Brook | 4.9 mi | 79 | $9,125/mo | Active | No record |
| The Residence at Bedford | 5.8 mi | 92 | Not published | Active | No record |
State inspection record1 finding in latest review
- Last compliance review
- April 16, 2026
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction
- Certified since 2008
Compliance review, April 16, 2026 (AGE’s report)
- Review on site
- April 16, 2026
- Report dated
- April 20, 2026
- Action taken (as printed)
- Plan of Correction
- Previous action (as printed)
- No
- Certification (as printed)
- Deemed certified since 02/19/2026
- Review before this one
- January 11, 2024
- Corrections due by (as printed)
- May 20, 2026
- Findings cited
- 1 1 marked repeat
Summary: AGE cited 1 finding in this report, 1 of them marked as repeat findings from an earlier review. Plan of Correction (AGE’s action).
Summary of actions, as written: “AGE conducted an on-site Compliance Review on April 16, 2026. Unless otherwise stated in this Report, the documentation reviewed was for the period 2/20/2024-4/16/2026, The Gardens at Newbury Court (Residence) remain certified pending AGE's issuance of a final determination approving or denying the application for recertification. Final approval will be granted upon receipt and acceptance of written clarification or correction of the issues identified herein.”
- Finding A: General Requirements for an ALR: Quality Assurance and Performance Improvement (QAPI) marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements. Unsafe Limited Medication Management (LMA)”
Regulation cited, as printed: 651 CMR 12.04(10)(a), (c), (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(a): Quality Assurance and Performance Improvement › Service Planning (rule text: “The Residence shall review a random sample of Resident assessments, service plans and progress notes at least once each year to ensure that the Residents' service plans have been implemented and meet the Resident's general needs and any [...]”)
Corrective action: See IV A&B (sections of the report)
What AGE reviewed and found (AGE’s words)
A. Quality Assurance and Performance Improvement
- AGE reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality.
Medication Quality Plan
- AGE reviewed Residence's quarterly medication documentation audits to ensure compliance with LMA Residence policies.
- Documentation that the Residence identified a target date for follow-up action, staff responsible for follow-up and documented outcomes were missing for calendar years 2024 and 2025.
Service Planning
- Documentation of date the Service Plan audit was completed was missing for calendar years 2024 and 2025.
Medication administration observation
- AGE observed One Nurse providing medication assistance to four Residents to ensure the Residence has developed and implemented systems that support and promote safe LMA.
LMA
- AGE observed the Nurse administer multiple residents LMA medications in the common dining room area. AGE noted the nurse pre-filled multiple resident's pharmacy filled bubble pack medications and placed them in an unsecured plastic storage box to store on the Nurses medication cart.
Identify the designation of the individual(s) who will be responsible for monitoring the correction; and,
- The date by which each correction will be achieved.
- B. Specific Corrective Actions.
Submit to AGE the following:
- 1.Documentation confirming a waiver for LMA medication administration in common areas is provided to Resident/ Legal representatives.
- 2. Documentation to confirm training for all nursing on LMA requirements.
V. NEXT STEPS:
- In accordance with 651 CMR 12.09(4)(g), you are required to respond in writing to AGE within ten (10) days after receiving this notice indicating your agreement or disagreement with the findings. If you agree with the findings, please submit in writing to AGE all required information/corrections by May 20, 2026
- If you disagree with the findings, you may request an informal review pursuant to 651 CMR 12.10(1) by submitting your request using certified mail, return receipt requested, together with a detailed written rebuttal of the findings within ten (10) days of your receipt of this letter.
- If you have any questions regarding this matter, please email ALRHelp@mass.gov.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 27 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 27
- County
- Middlesex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.1 mi, nursing home 0.0 mi, pharmacy 0.9 mi
- Nearest hospital with an emergency room
- Emerson Hospital -, W Concord. 0.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Rivercrest Long Term Care, W Concord. 0.0 miles away, straight line.
- Nearest home health agency office
- Emerson Hospital Home Care Program, Concord. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- West Concord Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01742 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Walden Pond, Concord, 1.2 miles away, straight line (CMS rating 4 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 9.6 miles away, straight line (CMS rating 4 of 5 stars)
The Dialysis Center At Waltham, Waltham, 9.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01742.
Hands And Hearts Hospice Corporation, office in Wellesley Hills, 10.6 miles away, straight line
Metrowest Homecare And Hospice, An Amedisys Compan, office in Marlboro, 11.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassionate Care Hospice, office in Woburn, 11.6 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Acton Medical Associates PC, Acton. 4.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Gardens at Newbury Court provide?
The Gardens at Newbury Court is licensed by the state of Massachusetts for independent living, assisted living, memory care, continuing care in Concord, Massachusetts. Its licensed capacity is 27 residents.
Does Lilisity rate The Gardens at Newbury Court?
No. We publish state licensing details for The Gardens at Newbury Court but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Gardens at Newbury Court cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The Gardens at Newbury Court does not publish its prices.
How do I contact The Gardens at Newbury Court?
Use The Gardens at Newbury Court's website, mass.gov/locations/the-gardens-at-newbury-court, or visit at 80 Deaconess Road, Concord, MA 01742.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid