Nursing home · Top rated by CMS
Rivercrest Long Term Care
Deaconess Road, W Concord, MA 01742 · Map
Non profit - Corporation · 151 certified beds
Rivercrest Long Term Care is a Medicare-certified nursing home in W Concord, Massachusetts. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.63 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on Aug 28, 2025 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Rivercrest Long Term Care compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.63 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.34 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.57 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 39.5% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 0.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- No health deficiencies cited at the last standard inspection (August 2025)
- Every deficiency from the November 14, 2024 inspection was corrected by December 16, 2024
What inspectors found at Rivercrest Long Term Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 14, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 5, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 27, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 27, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- Deaconess Road
W Concord, MA 01742 - CMS certification #
- 225080
- Ownership
- Non profit - Corporation
- Certified beds
- 151
- Avg residents/day
- 34.4
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Rivercrest Long Term Care using Google Maps.
Other public records
- Website says Transportation, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Rivercrest Long Term Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
These include utilities; maintenance; real estate taxes; transportation to shopping, local medical appointments and other area destinations; emergency alert system; 24-hour concierge; access to a full calendar of programs; and a resident care team on-site 24 hours per day, 7 days a week.
(page, checked Oct 12, 2026) - Pets allowed.
Each suite is pet-friendly and comes with a fully equipped kitchen, your choice of a bathtub or walk-in shower, spacious closets, weekly housekeeping, and convenient underground parking.
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Start by choosing a studio, one-bedroom, or two-bedroom suite, many of which offer a den or private balcony, ranging from 400-1,567 square feet.
(page, checked Oct 15, 2026) - Entrance fee: charged.
Effective July 1st, while we have a popular 80% refundable entrance fee program, we try to meet your particular financial scenario.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Emerson Hospital -, W Concord. 0.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Care One at Concord, W Concord. 0.5 miles away, straight line.
- Nearest home health agency office
- Emerson Hospital Home Care Program, Concord. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- West Concord Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01742 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Walden Pond, Concord, 1.2 miles away, straight line (CMS rating 4 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 9.6 miles away, straight line (CMS rating 4 of 5 stars)
The Dialysis Center At Waltham, Waltham, 9.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01742.
Hands And Hearts Hospice Corporation, office in Wellesley Hills, 10.6 miles away, straight line
Metrowest Homecare And Hospice, An Amedisys Compan, office in Marlboro, 11.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassionate Care Hospice, office in Woburn, 11.6 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Acton Medical Associates PC, Acton. 4.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Rivercrest Long Term Care a good nursing home?
CMS gives Rivercrest Long Term Care an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Rivercrest Long Term Care staffed?
Rivercrest Long Term Care reports 4.63 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Rivercrest Long Term Care had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Rivercrest Long Term Care have?
Rivercrest Long Term Care is certified for 151 beds.