Assisted Living
Susan S. Bailis Assisted Living Community
352 Massachusetts Ave, Boston-Back Bay, MA 02115 · Map
Licensed for 82 residents
Susan S. Bailis Assisted Living Community is a state-licensed assisted living community in Boston-Back Bay, Massachusetts. It is licensed for 82 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 82 residents
Certified Assisted Living Residence.
Nearest emergency room
0.7 miles
Boston Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Susan S. Bailis Assisted Living Community this community | 82 | Not published | Active | No record | |
| Ruggles Assisted Living | 0.7 mi | 43 | Not published | Active | 9 findings in latest review |
| Goddard House | 2.3 mi | 115 | Not published | Active | 8 findings in latest review |
| Rogerson House | 2.4 mi | 40 | Not published | Active | No record |
| Compass on the Bay | 2.5 mi | 39 | Not published | Active | 5 findings in latest review |
Kitchen inspections15 inspections by City of Boston Inspectional Services Department, Health Division since 2024; latest Filed (May 2026)
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
City of Boston Inspectional Services Department, Health Division: Susan Bailis Assisted Living
- May 22, 2026: Filed.
3 violations
- Mechanical Warewashing Equipment Wash Solution Temperature (Pf) (**). Pass. Inspector’s note: Wash temp 131 F All ware washing is to be performed in 3 bay sink until High temp dish machine is in compliance with the Massachusetts Food Code
- Mechanical Warewashing Equipment Hot Water Sanitization Temperatures (Pf) (**). Pass. Inspector’s note: Final rinse is 95 F IMD is 133 F This unit cannot be used until it is in compliance with the Massachusetts Food Code All ware washing must be performed in 3 bay sink
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Ceilling tiles in food storage in disrepair
- May 8, 2026: Fail (extension granted).
5 violations
- Wiping Cloths Use Limitation (C) (*). Pass. Inspector’s note: Wiping cloths not stored in a sanitizing solution
- Mechanical Warewashing Equipment Wash Solution Temperature (Pf) (**). Fail. Inspector’s note: Wash temp 131 F All ware washing is to be performed in 3 bay sink until High temp dish machine is in compliance with the Massachusetts Food Code
- Mechanical Warewashing Equipment Hot Water Sanitization Temperatures (Pf) (**). Fail. Inspector’s note: Final rinse is 95 F IMD is 133 F This unit cannot be used until it is in compliance with the Massachusetts Food Code All ware washing must be performed in 3 bay sink
- Floors Walls and Ceilings-Cleanability (C) (*). Pass. Inspector’s note: Built up soils on walls ceiling and all attachments - Kitchen/ware/pantry/washing including behind and under dish washing facilities
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Ceilling tiles in food storage in disrepair
- Apr 23, 2026: Fail.
5 violations
- Wiping Cloths Use Limitation (C) (*). Fail. Inspector’s note: Wiping cloths not stored in a sanitizing solution
- Mechanical Warewashing Equipment Wash Solution Temperature (Pf) (**). Fail. Inspector’s note: Wash temp 131 F All ware washing is to be performed in 3 bay sink until High temp dish machine is in compliance with the Massachusetts Food Code
- Mechanical Warewashing Equipment Hot Water Sanitization Temperatures (Pf) (**). Fail. Inspector’s note: Final rinse is 95 F IMD is 133 F This unit cannot be used until it is in compliance with the Massachusetts Food Code All ware washing must be performed in 3 bay sink
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Built up soils on walls ceiling and all attachments - Kitchen/ware/pantry/washing including behind and under dish washing facilities
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Walls in ware washing area has patchwork nails and is not smooth durable and easily cleanable Ceilling tiles in food storage in disrepair Stained ceiling tiles in pantry area Provide proper drain cover to drain under high temp dish machine
- Dec 17, 2025: Filed.
6 violations
- Food Storage-Preventing Contamination from the Premises (C) (*). Pass. Inspector’s note: Using milk crates for shelving in walk in units
- (A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf) (**). Pass. Inspector’s note: Clean interior of ice machine
- Cooking and Baking Equipment (C) (*). Pass. Inspector’s note: Built up soils on cooking equipment through out cooking line
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Built up soils on walls ceilings floors and attachments - Coffee station ware washing kitchen/prep/storage and mop room
- Storing Maintenance Tools (C) (*). Pass. Inspector’s note: Mops brooms etc not raised 6" above the floor on hook or brackets
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Walls in Coffee station kitchen ware washing storage and mop room are in disrepair - all must be smooth durable easily cleanable Rust on wire shelving in storage and walk in units
- Dec 10, 2025: Fail.
6 violations
- Food Storage-Preventing Contamination from the Premises (C) (*). Fail. Inspector’s note: Using milk crates for shelving in walk in units
- (A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf) (**). Fail. Inspector’s note: Clean interior of ice machine
- Cooking and Baking Equipment (C) (*). Fail. Inspector’s note: Built up soils on cooking equipment through out cooking line
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Built up soils on walls ceilings floors and attachments - Coffee station ware washing kitchen/prep/storage and mop room
- Storing Maintenance Tools (C) (*). Fail. Inspector’s note: Mops brooms etc not raised 6" above the floor on hook or brackets
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Walls in Coffee station kitchen ware washing storage and mop room are in disrepair - all must be smooth durable easily cleanable Rust on wire shelving in storage and walk in units Rust on exterior of grease trap - Ware washing
Show all 15
- Jul 31, 2025: Pass. No violations listed.
- Jul 22, 2025: Fail (extension granted).
6 violations
- Food Storage Containers Identified with Common Name of Food (C) (*). Pass. Inspector’s note: Food storage containers not labeled Storage room
- Wiping Cloths Use Limitation (C) (*). Pass. Inspector’s note: Wiping cloths not stored in a sanitizing solution I reviewed proper storage with PIC
- Cooking and Baking Equipment (C) (*). Pass. Inspector’s note: Build up soils on cooking equipment
- Nonfood Contact Surfaces (C) (*). Pass. Inspector’s note: Built up soils on wire shelving - Storage room
- Floors Walls and Ceilings-Cleanability (C) (*). Pass. Inspector’s note: Dust and built up soils on walls pipes ceiling vents etc Kitchen/prep/warewashing/storage/Dining room areas
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Pass. Inspector’s note: Rust on grease trap
- Jul 8, 2025: Fail.
6 violations
- Food Storage Containers Identified with Common Name of Food (C) (*). Fail. Inspector’s note: Food storage containers not labeled Storage room
- Wiping Cloths Use Limitation (C) (*). Fail. Inspector’s note: Wiping cloths not stored in a sanitizing solution I reviewed proper storage with PIC
- Cooking and Baking Equipment (C) (*). Fail. Inspector’s note: Build up soils on cooking equipment
- Nonfood Contact Surfaces (C) (*). Fail. Inspector’s note: Built up soils on wire shelving - Storage room
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Dust and built up soils on walls pipes ceiling vents etc Kitchen/prep/warewashing/storage/Dining room areas
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Rust on grease trap
- Dec 19, 2024: Pass.
1 violation
- Controlling Pests (C) (*). Pass. Inspector’s note: Mouse droppings under cookline ice machine and bibb rack. Clean and monitor for activity. Provide current pest reports
- Dec 17, 2024: Fail.
1 violation
- Controlling Pests (C) (*). Fail. Inspector’s note: Mouse droppings under cookline ice machine and bibb rack. Clean and monitor for activity. Provide current pest reports
- Sep 23, 2024: Filed.
3 violations
- Nonfood Contact Surfaces (C) (*). Pass. Inspector’s note: Ice build up on interior of ice cream and exterior soils build up on exterior
- Floors Walls and Ceilings-Cleanability (C) (*). Pass. Inspector’s note: Built up soils on floor - Under and behind all equipment (Kitchen/prep/ware washing/storage) Built up soils on walls and attachments (Kitchen/prep/ware washing/storage) Built up soils on ceiling and attachments (Kitchen/prep/ware washing/storage)
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Chipped paint on floor - floor is in disrepair throughout (Kitchen/prep/ware washing) Walls not smooth and easily cleanable (Kitchen/prep/ware washing) Rust on exterior of grease trap Rust on exterior of First Aid Kit on wall No indirect plumbing on food prep sink
- Aug 30, 2024: Fail.
3 violations
- Nonfood Contact Surfaces (C) (*). Fail. Inspector’s note: Ice build up on interior of ice cream and exterior soils build up on exterior
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Built up soils on floor - Under and behind all equipment (Kitchen/prep/ware washing/storage) Built up soils on walls and attachments (Kitchen/prep/ware washing/storage) Built up soils on ceiling and attachments (Kitchen/prep/ware washing/storage)
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Chipped paint on floor - floor is in disrepair throughout (Kitchen/prep/ware washing) Walls not smooth and easily cleanable (Kitchen/prep/ware washing) Rust on exterior of grease trap Rust on exterior of First Aid Kit on wall No indirect plumbing on food prep sink
- May 9, 2024: Pass.
14 violations
- When to Wash (P) (***). Pass. Inspector’s note: Observed no hand washing by ware washing staff and food service staff I provided proper hand washing instructions
- Food Storage Containers Identified with Common Name of Food (C) (*). Pass. Inspector’s note: Food containers not labeled - Kitchen/prep/storage
- In-Use Utensils Between-Use Storage (C) (*). Pass. Inspector’s note: Ice scoops stored in standing water
- Wiping Cloths Use Limitation (C) (*). Pass. Inspector’s note: In use wiping cloths not stored in a sanitizing solution
- Food Storage-Preventing Contamination from the Premises (C) (*). Pass. Inspector’s note: Using milk crates for shelving in walk in units and food storage
- Miscellaneous Sources of Contamination (C) (*). Pass. Inspector’s note: No splash guard between hand sink and beverage cup/juice area- Beverage area
- (A) (B) (C) (E) and (G) Pasteurized Foods Prohibited Re-Service and Prohibited Food (P) (***). Pass. Inspector’s note: Serving under cooked shelled eggs - Poached eggs and over easy Discontinue
- (A) and (C) Good Repair and Calibration-Utensils and Temperature and Pressure Measuring Devices (C) (*). Pass. Inspector’s note: Cafe area - Refrigeration unit 60 F At time of inspection no TCS Foods in unit
- (A) (B) and (D) Equipment Utensils Linens and Single-Service and Single-Use Articles Storing (C) (*). Pass. Inspector’s note: Bowls plates pans etc not inverted - Kitchen/prep/ware washing/storage
- Using a Handwashing Sink-Operation and Maintenance (Pf) (**). Pass. Inspector’s note: Ice cream scoops stored in standing water in hand sink
- Floors Walls and Ceilings-Cleanability (C) (*). Pass. Inspector’s note: Heavy build up of soils/splashings/dust/debris on floors walls ceiling and all attachements throughout - Kitchen/prep/cooking line/storage/ware washing/beverage areas
- Maintaining Premises Unnecessary Items and Litter (C) (*). Pass. Inspector’s note: Remove all unused and unnecessary equipment/organize kitchen/prep/warewashing storage area
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Pass. Inspector’s note: Ceiling fan missing cover Rust on exterior of grease trap - Ware washing Ice build up on floor of walk in unit Rust on can opener bracket attached to table Hand sink hot water knob broken/being repaired during inspection - 2 other hand sinks in area
- Separation-Storage (P) (***). Pass. Inspector’s note: Wall soap dispenser storage above beverage/juice area
- Apr 23, 2024: Fail.
14 violations
- Miscellaneous Sources of Contamination (C) (*). Fail. Inspector’s note: No splash guard between hand sink and beverage cup/juice area- Beverage area
- (A) (B) (C) (E) and (G) Pasteurized Foods Prohibited Re-Service and Prohibited Food (P) (***). Fail. Inspector’s note: Serving under cooked shelled eggs - Poached eggs and over easy Discontinue
- (A) and (C) Good Repair and Calibration-Utensils and Temperature and Pressure Measuring Devices (C) (*). Fail. Inspector’s note: Cafe area - Refrigeration unit 60 F At time of inspection no TCS Foods in unit
- (A) (B) and (D) Equipment Utensils Linens and Single-Service and Single-Use Articles Storing (C) (*). Fail. Inspector’s note: Bowls plates pans etc not inverted - Kitchen/prep/ware washing/storage
- Using a Handwashing Sink-Operation and Maintenance (Pf) (**). Fail. Inspector’s note: Ice cream scoops stored in standing water in hand sink
- Floors Walls and Ceilings-Cleanability (C) (*). Fail. Inspector’s note: Heavy build up of soils/splashings/dust/debris on floors walls ceiling and all attachements throughout - Kitchen/prep/cooking line/storage/ware washing/beverage areas
- Maintaining Premises Unnecessary Items and Litter (C) (*). Fail. Inspector’s note: Remove all unused and unnecessary equipment/organize kitchen/prep/warewashing storage area
- Repairing-Premises Structures Attachments and Fixtures-Methods (C) (*). Fail. Inspector’s note: Ceiling fan missing cover Rust on exterior of grease trap - Ware washing Ice build up on floor of walk in unit Rust on can opener bracket attached to table Hand sink hot water knob broken/being repaired during inspection - 2 other hand sinks in area
- Separation-Storage (P) (***). Fail. Inspector’s note: Wall soap dispenser storage above beverage/juice area
- When to Wash (P) (***). Fail. Inspector’s note: Observed no hand washing by ware washing staff and food service staff I provided proper hand washing instructions
- Food Storage Containers Identified with Common Name of Food (C) (*). Fail. Inspector’s note: Food containers not labeled - Kitchen/prep/storage
- In-Use Utensils Between-Use Storage (C) (*). Fail. Inspector’s note: Ice scoops stored in standing water
- Wiping Cloths Use Limitation (C) (*). Fail. Inspector’s note: In use wiping cloths not stored in a sanitizing solution
- Food Storage-Preventing Contamination from the Premises (C) (*). Fail. Inspector’s note: Using milk crates for shelving in walk in units and food storage
- Jan 3, 2024: Not required. No violations listed.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. *, **, ***: Boston's violation levels as published; more stars means a more serious violation. HE_Pass / HE_Fail: Passed or failed the health inspection. Other codes (for example HE_Filed, HE_Hearing) are later steps in the case.
License and ownershipActive license
- License type
- Certified Assisted Living Residence
- License status
- Active
- Licensed capacity
- 82
- County
- Suffolk County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.7 mi, nursing home 1.5 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Boston Medical Center, Boston. 0.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Benjamin Healthcare Center, Boston. 1.5 miles away, straight line.
- Nearest home health agency office
- Rumana Home Care Inc, Roxbury. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02115 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Boston Dialysis, Boston, 0.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Children'S Hospital Boston - Dialysis, Boston, 1.1 miles away, straight line
Brigham And Women'S Hospital, Boston, 1.2 miles away, straight line - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 02115.
Longwood Hospice, office in Brookline, 2.5 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 2.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Legacy Lifecare Hospice And Palliative Care, office in Chelsea, 3.9 miles away, straight line - Nearest geriatric medicine practice
- Jay Luthar Md PLLC, Boston. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas; in a hurricane evacuation zone
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone B on the Massachusetts hurricane evacuation zones. (Massachusetts Emergency Management Agency (via MassGIS), map updated May 22, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, tornado relatively low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- This address is in a hurricane evacuation zone. Where do residents go in an evacuation, and how do you move them?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | Nothing on record |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Susan S. Bailis Assisted Living Community provide?
Susan S. Bailis Assisted Living Community is licensed by the state of Massachusetts for assisted living in Boston-Back Bay, Massachusetts. Its licensed capacity is 82 residents.
Does Lilisity rate Susan S. Bailis Assisted Living Community?
No. We publish state licensing details for Susan S. Bailis Assisted Living Community but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Susan S. Bailis Assisted Living Community cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Susan S. Bailis Assisted Living Community does not publish its prices.
How do I contact Susan S. Bailis Assisted Living Community?
Use Susan S. Bailis Assisted Living Community's website, mass.gov/locations/susan-s-bailis-assisted-living-community, or visit at 352 Massachusetts Ave, Boston-Back Bay, MA 02115.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid