Assisted Living and Memory Care
Florence & Chafetz Home for Specialized Care
175 Captain's Row, Chelsea, MA 02150 · Map
Licensed for 36 residents
Florence & Chafetz Home for Specialized Care is a state-licensed assisted living, memory care community in Chelsea, Massachusetts. It is licensed for 36 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 36 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
2.3 miles
Massachusetts General Hospital, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Florence & Chafetz Home for Specialized Care this community | 36 | Not published | Active | 5 findings in latest review | |
| Cohen Florence Levine Estates | 0.0 mi | 69 | Not published | Active | 3 findings in latest review |
| The Parc at Harbor View Senior Living | 2.9 mi | 73 | Not published | Active | 6 findings in latest review |
| Youville House Assisted Living Residence | 3.3 mi | 95 | Not published | Active | 5 findings in latest review |
| Forestdale Park Assisted Living | 3.5 mi | 77 | Not published | Active | 6 findings in latest review |
State inspection record5 findings in latest review
- Last compliance review
- October 29, 2024
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction required
- Certified since 2002
Compliance review, October 29, 2024 (AGE’s report)
- Review on site
- October 29, 2024
- Report dated
- November 8, 2024
- Action taken (as printed)
- Plan of Correction required
- Previous action (as printed)
- None
- Certification (as printed)
- 11/20/2022 through 11/20/2024
- Review before this one
- April 25, 2022
- Corrections due by (as printed)
- December 8, 2024
- Findings cited
- 5 1 marked repeat
Summary: AGE cited 5 findings in this report, 1 of them marked as repeat findings from an earlier review. Plan of Correction required (AGE’s action).
Summary of actions, as written: “EOEA conducted an on-site Compliance Review on October 29, 2024. Florence and Chafetz Home for Specialized Care (Residence) will continue to be certified until the Executive Office of Elder Affairs (Elder Affairs) issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing.”
- Finding A: General Requirements for an ALR: Emergency Response
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with ALR policy.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)(3)(b)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR-Service and Service Coordination: Quality Assurance and Performance Improvement
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements.”
Regulation cited, as printed: 651 CMR 12.04(10)(a)(b)(2),(d)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(a): Quality Assurance and Performance Improvement › Service Planning (rule text: “The Residence shall review a random sample of Resident assessments, service plans and progress notes at least once each year to ensure that the Residents' service plans have been implemented and meet the Resident's general needs and any [...]”)
Corrective action: See IV A (sections of the report)
- Finding C: Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(e): Emergency Preparedness Plan and Reporting Requirements (rule text: “Any report required under 651 CMR 12.04(11)(c) or 12.04(11)(d) shall be filed with the Assisted Living Certification Unit within 24 hours after the occurrence of the incident or accident via EOEA's online filing system. [...]”)
Corrective action: See IV A (sections of the report)
- Finding D: Training Requirements: Introductory Visits and Review
Details
AGE’s finding, as written: “Inconsistent documentation of Introductory Visits.”
Regulation cited, as printed: 651 CMR 12.07(7)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(7): Introductory Visit and Review (rule text: “Prior to or within 48 hours after the provision of Personal Care Services to a Resident, a nurse shall review the Resident's service plan with all relevant personal care workers. [...]”)
Corrective action: See IV A (sections of the report)
- Finding E: Resident Rights and Disclosures: Resident Disclosures
Details
AGE’s finding, as written: “Missing Full Disclosure of Rights and Services.”
Regulation cited, as printed: 651 CMR 12.08
What the cited rule covers (651 CMR 12.00): 651 CMR 12.08: Resident Rights and Required Disclosures
Corrective action: See IV A (sections of the report)
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements- Emergency Response
- EOEA reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency needs situation.
- During the months of December 2022, June 2023 and September 2024 there were 33 e-call response times over the seven (7) minutes required by Residence policy.
- Quality Assurance and Performance Improvement
- EOEA reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality from April 25, 2022, through the date of the Compliance Review.
Service Planning
- Documentation of the date the audit was conducted and the target date for follow up to findings was missing for the 2022 calendar years reviewed.
Resident Safety Assurances
- Documentation of the date the audit was conducted and the target date for follow up to findings was missing for the 2022 calendar years reviewed.
- Reporting Resident-specific Emergencies- Incident Reports
- EOEA reviewed the Residence records and incident reports from April 2023 through the date of the Compliance Review to determine whether the Residence complied with the requirement to qualifying incidents to EOEA within 24 hours after the occurrence of the incident or accident.
- The Residence filed six (6) incident reports greater than 24 hours after the occurrence of the incident or accident.
- Training Requirements- Introductory Visit and Review
- EOEA reviewed the records of five (5) Residents to determine compliance with the requirements that a nurse review the Resident's service plan with all relevant personal care workers within the 48 hours after the provision of service or with any change of condition for the Resident:
- Five (5) records were without documentation to support that Introductory Visits were consistently conducted with all applicable staff prior to or within 48 hours, at the time of move-in or at the time of change in the Resident's condition.
- Resident Rights and Disclosures- Resident Disclosures
- EOEA reviewed five (5) Resident records to determine compliance with record requirements.
- Documentation that a Disclosure of Rights and Services was received by the Resident or Representative at the first meeting missing in four (4) records.
- The required notification of the right to bring a Representative prior to the first meeting were missing in four (4) records.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 36 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 36
- County
- Suffolk County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.3 mi, nursing home 0.0 mi, pharmacy 1.1 mi
- Nearest hospital with an emergency room
- Massachusetts General Hospital, Boston. 2.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Leonard Florence Center for Living, Chelsea. 0.0 miles away, straight line.
- Nearest home health agency office
- Legacy Lifecare Visiting Nurse Agency, Chelsea. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02150 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Chelsea, Chelsea, 0.4 miles away, straight line (CMS rating 2 of 5 stars)
Massachusetts General Hospital - Dialysis, Boston, 2.3 miles away, straight line (has a shift starting after 5 pm)
Davita Wellington Circle Dialysis Center, Medford, 2.4 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 02150.
Legacy Lifecare Hospice And Palliative Care, office in Chelsea, 0.1 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
All Care Hospice Inc, office in Lynn, 7.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Wanda Colon-Cartagena, MD, Charlestown. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas; in a hurricane evacuation zone
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone A on the Massachusetts hurricane evacuation zones. (Massachusetts Emergency Management Agency (via MassGIS), map updated May 22, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, coastal flooding relatively high, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2024. What was it, and how was it fixed?
- This address is in a hurricane evacuation zone. Where do residents go in an evacuation, and how do you move them?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Florence & Chafetz Home for Specialized Care provide?
Florence & Chafetz Home for Specialized Care is licensed by the state of Massachusetts for assisted living, memory care in Chelsea, Massachusetts. Its licensed capacity is 36 residents.
Does Lilisity rate Florence & Chafetz Home for Specialized Care?
No. We publish state licensing details for Florence & Chafetz Home for Specialized Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Florence & Chafetz Home for Specialized Care cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Florence & Chafetz Home for Specialized Care does not publish its prices.
How do I contact Florence & Chafetz Home for Specialized Care?
Use Florence & Chafetz Home for Specialized Care's website, mass.gov/locations/florence-chafetz-home-for-specialized-care, or visit at 175 Captain's Row, Chelsea, MA 02150.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid