Assisted Living and Memory Care
Sunrise of Burlington
24 Burlington Mall Road, Burlington, MA 01803 · Map
Licensed for 79 residents
Sunrise of Burlington is a state-licensed assisted living, memory care community in Burlington, Massachusetts. It is licensed for 79 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,300 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 79 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
1.0 miles
Lahey Hospital & Medical Center, Burlington, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Sunrise of Burlington this community | 79 | $5,300/mo | Active | 6 findings in latest review | |
| Atria Longmeadow Place | 1.7 mi | 110 | $7,295/mo | Active | 6 findings in latest review |
| Stonebridge at Burlington | 1.8 mi | 110 | Not published | Active | No record |
| Windrose at Woburn | 2.4 mi | 33 | Not published | Active | 5 findings in latest review |
| New Horizons at Choate | 2.5 mi | 40 | Not published | Active | 5 findings in latest review |
State inspection record6 findings in latest review
- Last compliance review
- October 29, 2025
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction
- Certified since 2005
Compliance review, October 29, 2025 (AGE’s report)
- Review on site
- October 29, 2025
- Report dated
- November 3, 2025
- Action taken (as printed)
- Plan of Correction
- Certification (as printed)
- Deemed Certified since 10/3/2025
- Review before this one
- January 28, 2025
- Corrections due by (as printed)
- December 3, 2025
- Findings cited
- 6 4 marked repeat
Summary: AGE cited 6 findings in this report, 4 of them marked as repeat findings from an earlier review. Plan of Correction (AGE’s action).
Summary of actions, as written: “AGE conducted an on-site Compliance Review on October 29, 2025. Sunrise of Burlington (Residence) will continue to be certified until AGE issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing. Sunrise of Burlington November 3, 2025”
- Finding A: General Requirements for an ALR: Emergency Response marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with Residence policy.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)(3.)(b.)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR: Service Plan Development and Requirements
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans. Inconsistent with documenting bed rail assessments.”
Regulation cited, as printed: 651 CMR 12.04(1)(d) 651 CMR 12.04(7)(b) 651 CMR 12.04(8)(a) 651 CMR 12.08(1)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(1)(d): Physical Requirements (rule text: “All Assisted Living Residences shall provide at a minimum, either a kitchenette or access to a refrigerator, sink, and heating element for all Residents, however, as part of a Resident's Service Plan, such access may be limited to [...]”); 651 CMR 12.04(7)(b): Service Plan Development (rule text: “The Service Coordinator or nurse shall review the Resident's initial service plan within 30 days of the commencement of residency and document the review to ensure the Resident's needs and preferences are accurately incorporated therein [...]”); 651 CMR 12.04(8)(a): Service Plan Requirements (rule text: “Each service plan shall be based on a current assessment of the Resident, and indicate the following: 1. The services needed, including the minimum service package provided for a monthly fee and any additional services the Resident needs; [...]”); 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding C: Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(e): Emergency Preparedness Plan and Reporting Requirements (rule text: “Any report required under 651 CMR 12.04(11)(c) or 12.04(11)(d) shall be filed with the Assisted Living Certification Unit within 24 hours after the occurrence of the incident or accident via EOEA's online filing system. [...]”)
Corrective action: See IV A (sections of the report)
- Finding D: General Requirements for an ALR: Controlled Substances (CS) marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Inconsistent CS storage of CS medications.”
Regulation cited, as printed: 651 CMR 12.04(14)(b)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(14)(b): Controlled Substances (rule text: “safeguards for the storage and disposal of all controlled substances that have been prescribed for Residents participating in SAMM and LMA.”)
Corrective action: See IV A&B (sections of the report)
- Finding E: Record Requirements: Correspondence Log marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Inconsistent documentation of information necessary for the continuity of care.”
Regulation cited, as printed: 651 CMR 12.05(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(4): Record Requirements (rule text: “The Residence must maintain a staff correspondence log for each 24 hour period that communicates information necessary to maintain the continuity of care for all Residents. The correspondence log must be maintained for no less than 90 days.”)
Corrective action: See IV A (sections of the report)
- Finding F: Training Requirements: General Orientation Requirements
Details
AGE’s finding, as written: “Missing or incomplete components of staff orientation.”
Regulation cited, as printed: 651 CMR 12.07(1)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(1): General Orientation (rule text: “Prior to active employment, all staff and contracted providers who will have direct contact with Residents and all food service personnel must receive a seven-hour orientation which includes the following topics:”)
Corrective action: See IV A (sections of the report)
Specific corrective actions AGE required
- Documentation confirming a completed and current assessment of all Residents using a bed rail or u-bar.
- Documentation confirming all care staff have been re-trained on policies and procedures concerning Controlled Substance storage and medication counts.
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements - Emergency Response
- AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
- In the months of April and September 2025 there were 522 e-call response times over the 12 minutes required by the Residence policy.
- General Requirements for an Assisted Living Residence
- AGE reviewed nine Resident Records to determine compliance with requirements for the Screening and Assessment, Service Plan Development and Service Plan Requirements.
Service Plan Development and Requirements
- Three SCR records were missing documentation that Residents have supervised access to a heating element.
- Two records were missing documentation of a service plan review required within 30 days after the commencement of residency.
Bed Rail Assessments
- AGE reviewed the Residence records of all Residents utilizing bed rails/U-bars or similar devices for the period of 2025 through the date of the Compliance Review to determine compliance with the required assessment by a physical/occupational therapist every six months.
- Documentation of an assessment to ensure the Resident can independently navigate around the bedrail/U-bar was missing for three Residents utilizing a bed rail/ U-bar in the 2025 calendar year.
- Reporting Resident-specific Emergencies - Incident Reports
- AGE reviewed the Residence records and incident reports from January 2025 through the date of the Compliance Review to determine whether the Residence complied with the requirement to report qualifying incidents to AGE within 24 hours after the occurrence of the incident or accident.
- The Residence filed 12 incident reports greater than 24 hours after the occurrence of the incident or accident.
- Controlled Substances
- AGE reviewed the Controlled Substance (CS) policy and procedure for Residents who participate in SAMM and LMA.
- Age observed CS medication storage procedures were inconsistent with Residence policy.
- Record Requirements - Correspondence Log
- AGE reviewed the current Correspondence Logs for Traditional and Special Care Residence, required to communicate information necessary to maintain the continuity of care for all Residents.
- The Residence did not use the Correspondence Logs to communicate all significant or pertinent information necessary.
- Training Requirements - General Orientation
- AGE reviewed eight personnel records to determine compliance with orientation requirements.
- Documentation of General Orientation Requirements was missing for six records.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 79 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 79
- County
- Middlesex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.0 mi, nursing home 2.3 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Lahey Hospital & Medical Center, Burlington, Burlington. 1.0 mile away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Woburn Rehabilitation and Nursing Center, Woburn. 2.3 miles away, straight line.
- Nearest home health agency office
- Joy At Home Care Inc, Woburn. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01803 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Burlington Regional Dialysis, Burlington, 1.0 mile away, straight line (CMS rating 4 of 5 stars)
Davita Woburn Dialysis, Woburn, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Services Of Stoneham, Stoneham, 5.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01803.
Compassionate Care Hospice, office in Woburn, 2.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Visiting Nurse & Community Care, office in Arlington, 6.5 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 9.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Atrius Health Inc, Burlington. 0.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Sunrise of Burlington provide?
Sunrise of Burlington is licensed by the state of Massachusetts for assisted living, memory care in Burlington, Massachusetts. Its licensed capacity is 79 residents.
Does Lilisity rate Sunrise of Burlington?
No. We publish state licensing details for Sunrise of Burlington but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Sunrise of Burlington cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Sunrise of Burlington?
Use Sunrise of Burlington's website, mass.gov/locations/sunrise-of-burlington, or visit at 24 Burlington Mall Road, Burlington, MA 01803.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid