Independent Living and Assisted Living
Merrivista Assisted Living
100 Water St., Haverhill, MA 01830 · Map
Licensed for 33 residents · Bethany Community Services
Merrivista Assisted Living is a state-licensed independent living, assisted living community in Haverhill, Massachusetts. It is licensed for 33 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 33 residents
Certified Assisted Living Residence.
Nearest emergency room
5.7 miles
Holy Family Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Merrivista Assisted Living this community | 33 | Not published | Active | 4 findings in latest review | |
| Wingate Residences at Haverhill | 1.8 mi | 64 | Not published | Active | 5 findings in latest review |
| Benchmark Senior Living at Haverhill | 1.9 mi | 85 | Not published | Active | 5 findings in latest review |
| The Woodlands Inn at Edgewood | 5.4 mi | 40 | Not published | Active | No record |
| Grace Morgan House | 5.5 mi | 16 | Not published | Active | 5 findings in latest review |
State inspection record4 findings in latest review
- Last compliance review
- July 8, 2026
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction
- Certified since 2004
Compliance review, July 8, 2026 (AGE’s report)
- Review on site
- July 8, 2026
- Report dated
- July 13, 2026
- Action taken (as printed)
- Plan of Correction
- Previous action (as printed)
- None
- Certification (as printed)
- Deemed Certified since 7/1/2026
- Review before this one
- June 18, 2024
- Corrections due by (as printed)
- August 13, 2026
- Findings cited
- 4 3 marked repeat
Summary: AGE cited 4 findings in this report, 3 of them marked as repeat findings from an earlier review. Plan of Correction (AGE’s action).
Summary of actions, as written: “AGE conducted an on-site Compliance Review on July 8, 2026. Unless otherwise stated in this Report, the documentation reviewed was for the period 6/18/2024 – 7/8/2026, Merrivista (Residence) will remain certified pending AGE's issuance of a final determination approving or denying the application for recertification. Final approval will be granted upon receipt and acceptance of written clarification or correction of the issues identified herein.”
- Finding A: General Requirements for an ALR: -Screening and Assessment -Service Plan Development and Requirements marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans. Inconsistent with documenting bed rail assessments.”
Regulation cited, as printed: 651 CMR 12.04(1)(a) 651 CMR 12.04(6)(a)(b) 651 CMR 12.04(7)(a)(1.)(2.) 651 CMR 12.04(8)(a)(2) 651 CMR 12.04(8)(a)(2)(a) 651 CMR 12.04(8)(a)(2)(c) 651 CMR 12.08(1)(s)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(1)(a): Physical Requirements (rule text: “An Assisted Living Residence shall provide only single or double Units with lockable doors on the entry door of each Unit. [...]”); 651 CMR 12.04(6)(a): Screening and Assessment (rule text: “Prior to a Resident moving in, a nurse shall conduct an initial screening to assess and determine: 1. The prospective Resident's service needs and preferences and the ability of the Residence to meet those needs; 2. [...]”); 651 CMR 12.04(7)(a): Service Plan Development (rule text: “The Residence shall, at a minimum, document its assessment findings for the Resident on the following: 1. Allergies; 2. Diagnoses; 3. Medications (including dosage, method of administration and frequency); 4. Dietary needs; 5. [...]”); 651 CMR 12.04(8)(a): Service Plan Requirements (rule text: “Each service plan shall be based on a current assessment of the Resident, and indicate the following: 1. The services needed, including the minimum service package provided for a monthly fee and any additional services the Resident needs; [...]”); 651 CMR 12.04(8)(a): Service Plan Requirements (rule text: “Each service plan shall be based on a current assessment of the Resident, and indicate the following: 1. The services needed, including the minimum service package provided for a monthly fee and any additional services the Resident needs; [...]”); 651 CMR 12.04(8)(a): Service Plan Requirements (rule text: “Each service plan shall be based on a current assessment of the Resident, and indicate the following: 1. The services needed, including the minimum service package provided for a monthly fee and any additional services the Resident needs; [...]”); 651 CMR 12.08(1)(s): Resident Rights (rule text: “Be free from Restraints;”)
Corrective action: See IV A&B (sections of the report)
- Finding B: General Requirements for an ALR: Quality Assurance and Performance Improvement
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements. Unsafe SAMM.”
Regulation cited, as printed: 651 CMR 12.04(10)(b)-(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(b): Quality Assurance and Performance Improvement › Resident Safety Assurances (rule text: “The Residence shall review policies and procedures designed to ensure a safe environment for all residents. Such policies and procedures shall include an Evidence Informed Falls Prevention Program.”)
Corrective action: See IV A&B (sections of the report)
- Finding C: Emergency Preparedness Plan and Reporting Requirements: - Evacuation Drills and Rehearsals - Reporting Resident-specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing elopement drill. Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(a)(4.) 651 CMR 12.04(11)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(a): Emergency Preparedness Plan and Reporting Requirements › Plan Requirements (rule text: “1. The plan and any changes to the plan, which shall be developed in conjunction with local and state emergency planners, must include the following elements: a. [...]”); 651 CMR 12.04(11)(e): Emergency Preparedness Plan and Reporting Requirements (rule text: “Any report required under 651 CMR 12.04(11)(c) or 12.04(11)(d) shall be filed with the Assisted Living Certification Unit within 24 hours after the occurrence of the incident or accident via EOEA's online filing system. [...]”)
Corrective action: See IV A (sections of the report)
- Finding D: Training Requirements: -General Orientation -Introductory Visits and Review marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing documentation of facilitated Orientation Training. Inconsistent documentation of Introductory Visits.”
Regulation cited, as printed: 651 CMR 12.07 651 CMR 12.07(7)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07: Training Requirements; 651 CMR 12.07(7): Introductory Visit and Review (rule text: “Prior to or within 48 hours after the provision of Personal Care Services to a Resident, a nurse shall review the Resident's service plan with all relevant personal care workers. [...]”)
Corrective action: See IV A&B (sections of the report)
What AGE reviewed and found (AGE’s words)
A. General Requirements for an Assisted Living Residence
- AGE reviewed five Resident Records to determine compliance with requirements for the Screening and Assessment, Service Plan Development and Service Plan Requirements.
Screening and Assessment
- Five records were missing documentation of an initial assessment being completed by a nurse.
- Five records were without documentation to confirm that assessments noted the name and scope of any Legal Representative.
Service Plan Development and Requirements
- Five records were missing documentation of Resident allergies and behaviors.
- Five records were missing documentation of Resident goals.
- Five records were missing documentation of staff access to the Resident's unit.
- Five records were missing documentation of Resident ancillary or outside services.
- Five records were missing documentation of the disclosure of 24/7 staffing in the Residence.
Bed Rail Assessments
- AGE reviewed the Residence records of all Residents utilizing bed rails/U-bars or similar devices to determine compliance with the required assessment by a physical/occupational therapist every six months.
- Documentation of an assessment to ensure the Resident can independently navigate around the bedrail/U-bar was missing for 11 Residents utilizing a bed rail/ U-bar in the period reviewed.
B. Quality Assurance and Performance Improvement
- AGE reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality.
Resident Safety Assurances
- Documentation of the Falls Prevention Program data analysis was missing for 2024 calendar year.
Medication Quality Plan
- Documentation of the target date and person responsible for follow-up actions were missing for the period reviewed.
Medication administration observation
- AGE observed two PCA staff providing medication observation to four Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM.
SAMM
- AGE observed two PCA staff unable to access the electronic medical record to sign the Medication Observation Record for four Residents.
Evacuation Drills and Rehearsals
- AGE reviewed the Residence's Emergency Plan to ensure that the Residence can address potential disasters and emergencies.
- Documentation of a missing persons / elopement drill was missing for the third shift during the 2025 calendar year.
Incident Reports
- AGE reviewed the Residence records and incident reports to determine whether the Residence complied with the requirement to report qualifying incidents to AGE within 24 hours after the occurrence of the incident or accident.
- The Residence filed 14 incident reports greater than 24 hours after the occurrence of the incident or accident.
General Orientation
- AGE reviewed the personnel records of five staff members to determine compliance with orientation requirements.
- Documentation to support that employees received the required hours of live-facilitated orientation training was missing for the period reviewed.
Introductory Visit and Review
- AGE reviewed the records of five Residents to determine compliance with the requirements that a nurse review the Resident's service plan with all relevant personal care workers within 48 hours after the provision of personal care services or with any change of condition for the Resident.
- Two records were missing signature documentation to support that Introductory Visits have been conducted with all applicable staff prior to or within 48 hours after the provision of Personal Care services, at the time of move-in or at the time of change in the Resident's condition.
A specific plan of what will be or has been done to correct each of the cited in Section II above;
- Provide a description of what will be done to prevent the recurrence of each of the issues(s) identified in Section II to ensure the problem does not recur;
Identify the designation of the individual(s) who will be responsible for monitoring the correction; and,
- The date by which each correction will be achieved.
- B. Specific Corrective Actions.
Submit to AGE the following:
- Documentation confirming all Residents have a current Bed Rail assessment by OT/PT.
- Documentation confirming PCA staff have access to a functioning Mediation Observation Record for all SAMM medication observations.
- Documentation confirming all employees have received facilitated General Orientation training.
V. NEXT STEPS:
- In accordance with 651 CMR 12.09(4)(g), you are required to respond in writing to AGE within 10 days after receiving this notice indicating your agreement or disagreement with the findings. If you agree with the findings, please submit in writing to AGE all required information/corrections by August 13, 2026.
- If you disagree with the findings, you may request an informal review pursuant to 651 CMR 12.10(1) by submitting your request using certified mail, return receipt requested, together with a detailed written rebuttal of the findings within 10 days of your receipt of this letter.
The Assisted Living Certification and Compliance Unit
- CC: Bethany Community, INC.
Haverhill, MA 01830
- for internal use only: 002 ☐ 003 ☒ 004 ☐ 005 ☐
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 33 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence
- License status
- Active
- Licensed capacity
- 33
- County
- Essex County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Federal and state programs
- HUD-assisted rental housing. HUD programs: Section 8 project-based rental assistance. 126 of 148 units have HUD rental assistance. HUD client group: Elderly. HUD funds a service coordinator here. Last HUD physical inspection (REAC): score 98 on 2026-01-07. (HUD Multifamily Properties - Assisted, as of Jul 6, 2026)
Location and nearby careNearest hospital 5.7 mi, nursing home 0.0 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Holy Family Hospital, Methuen. 5.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Penacook Place, INC, Haverhill. 0.0 miles away, straight line.
- Nearest home health agency office
- Whittier Home Health Care Agency, Haverhill. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01830 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Of Methuen, Methuen, 3.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Medical Care Merrimack Valley, Methuen, 5.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita North Andover Renal At Home, North Andover, 5.6 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01830.
Harborside Hospice Of Massachusetts, LLC, office in Haverhill, 0.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Southern Massachusetts, office in North Andover, 8.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Elara Caring, office in Newburyport, 10.2 miles away, straight line - Nearest geriatric medicine practice
- The Commonwealth Of Massachusetts, Tewksbury. 13.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; in FEMA's high-risk flood area (Zone AE)
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | See above |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Merrivista Assisted Living provide?
Merrivista Assisted Living is licensed by the state of Massachusetts for independent living, assisted living in Haverhill, Massachusetts. Its licensed capacity is 33 residents.
Does Lilisity rate Merrivista Assisted Living?
No. We publish state licensing details for Merrivista Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much is rent at Merrivista Assisted Living?
Rent at income-restricted senior apartments is set by income, usually about 30% of household income for HUD and USDA rental assistance units, or a fixed below-market rent for tax-credit units. Ask the property manager about current rent, income limits and the wait list.
How do I apply to Merrivista Assisted Living?
Apply through Bethany Community Services. Buildings like this have age limits (usually 62 and over, sometimes 55 and over) and income limits, and there is often a wait list. The property manager may not be on site.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid