Nursing home
Penacook Place
150 Water Street, Haverhill, MA 01830 · Map
Non profit - Church related · Part of Covenant Health (11 facilities) · 160 certified beds
Penacook Place is a Medicare-certified nursing home in Haverhill, Massachusetts. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.56 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Jun 4, 2025 cited 3 deficiencies.
- 6 fines totaling $66,381In CMS records: 6 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Penacook Place compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.56 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.55 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.18 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 37.1% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 20, 2026 inspection was corrected by February 14, 2026
Penalties in CMS records: 6 fines totaling $66,381, 6 total penalties.
What inspectors found at Penacook Place
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 20, 2026 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 20, 2026 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Apr 29, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 8, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · May 8, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 8, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · May 8, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 8, 2024 · Full report (PDF) - Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 12, 2023 · Full report (PDF) - Actual harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 14, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 14, 2023 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 14, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 150 Water Street
Haverhill, MA 01830 - CMS certification #
- 225376
- Ownership
- Non profit - Church related
- Certified beds
- 160
- Avg residents/day
- 105.8
- Provider type
- Medicare and Medicaid
- First certified
- 1990-07-01
- Chain
- Covenant Health (11 facilities)
- Setting
- Urban
Part of Covenant Health
Covenant Health operates 11 nursing facilities across the United States. View all Covenant Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Penacook Place using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Holy Family Hospital, Methuen. 5.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Baker-katz Skilled Nursing and Rehabilitation CTR, Haverhill. 0.7 miles away, straight line.
- Nearest home health agency office
- Whittier Home Health Care Agency, Haverhill. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01830 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Of Methuen, Methuen, 3.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Medical Care Merrimack Valley, Methuen, 5.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita North Andover Renal At Home, North Andover, 5.6 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01830.
Harborside Hospice Of Massachusetts, LLC, office in Haverhill, 0.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Southern Massachusetts, office in North Andover, 8.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Elara Caring, office in Newburyport, 10.1 miles away, straight line - Nearest geriatric medicine practice
- The Commonwealth Of Massachusetts, Tewksbury. 13.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Penacook Place a good nursing home?
CMS gives Penacook Place an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Penacook Place staffed?
Penacook Place reports 3.56 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Penacook Place had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Penacook Place have?
Penacook Place is certified for 160 beds.