Nursing home
Charlestown Place at New Albany
4915 Charlestown Rd, New Albany, IN 47150 · Map
Government - Hospital district · Part of Exceptional Living Centers (10 facilities) · 158 certified beds
Charlestown Place at New Albany is a Medicare-certified nursing home in New Albany, Indiana. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.84 hours per resident per day, above the Indiana average of 3.71. Its most recent inspection on Aug 29, 2025 cited 14 deficiencies.
- 2 fines totaling $31,784In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Charlestown Place at New Albany compares
This facility vs. the Indiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Indiana avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.84 | 3.71 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.66 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.20 | 2.27 | 2.34 | below avg |
| Nursing staff turnover | 59.0% | 47.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 14.0 | 7.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $31,784, 2 total penalties.
What inspectors found at Charlestown Place at New Albany
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 20, 2026 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 29, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Aug 12, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4915 Charlestown Rd
New Albany, IN 47150 - CMS certification #
- 155668
- Ownership
- Government - Hospital district
- Certified beds
- 158
- Avg residents/day
- 136.8
- Provider type
- Medicare and Medicaid
- First certified
- 1999-11-12
- Chain
- Exceptional Living Centers (10 facilities)
- Setting
- Urban
Part of Exceptional Living Centers
Exceptional Living Centers operates 10 nursing facilities across the United States. View all Exceptional Living Centers facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Charlestown Place at New Albany using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2020, no violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 1, 2020: referral inspection, partial (health). Case closed Jul 8, 2020. No violations cited. OSHA record. OSHA recorded the employer as 111047 - Diversicare of Providence. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Norton Clark Hospital, Jeffersonville. 5.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Rolling Hills Healthcare Center, New Albany. 1.7 miles away, straight line.
- Nearest home health agency office
- Carefirst Rehab LLC, Sellersburg. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 47150 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Floyd County, New Albany, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc - Southern Indiana, Clarksville, 4.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fresenius Kidney Care Of Clark County, Jeffersonville, 4.4 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 47150.
Interim Healthcare Hospice Of Lawrenceburg, office in New Albany, 0.3 miles away, straight line
Carefirst Hospice LLC, office in Sellersburg, 2.6 miles away, straight line
Hosparus Southern Indiana, office in New Albany, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Rosewood Hills Healthcare PC, Louisville. 7.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Charlestown Place at New Albany a good nursing home?
CMS gives Charlestown Place at New Albany an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Charlestown Place at New Albany staffed?
Charlestown Place at New Albany reports 3.84 total nurse hours per resident per day, compared with the Indiana average of 3.71.
Has Charlestown Place at New Albany had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Charlestown Place at New Albany have?
Charlestown Place at New Albany is certified for 158 beds.