Assisted Living
Hellenic Senior Living of New Albany
2632 Grant Line Road, New Albany, IN 47150 · Map
State license activeHellenic Senior Living of New Albany is a state-licensed assisted living community in New Albany, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: May 27, 2026. See the record
License
Active
Residential Care Facility 26-014166-1.
Nearest emergency room
1.3 miles
Baptist Health Floyd, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Hellenic Senior Living of New Albany this community | Not listed | Not published | Active | 24 state findings in 3 years | |
| The Mansion on Main | 2.0 mi | Not listed | Not published | Active | 1 state finding in 3 years |
| Bennett Place | 2.5 mi | Not listed | Not published | Active | 20 state findings in 3 years |
| Azalea Hills of Floyds Knobs | 2.9 mi | Not listed | Not published | Active | 7 state findings in 3 years |
| Rivercrest Senior Living | 3.0 mi | Not listed | $5,019/mo | Active | 4 state findings in 3 years |
State inspection record24 state findings in 3 years
- Last licensure survey
- May 27, 2026
- Licensure surveys in three years
- 3
- Complaint surveys in three years
- 12
- Complaints with findings cited
- 7
- Complaints with no findings cited
- 12
- State findings (first visits, three years)
- 24
- Substantiated complaint surveys (IDOH count)
- 2026: 1, 2025: 6, 2024: 4
Surveys (newest first)
- May 27, 2026: Complaint, Re-Licensure, 6 findings cited · survey report (PDF)
- Intake 469616: No deficiencies related to the allegations are cited.
- Residents' Rights (deficiency): Based on observation and interview, the facility failed to ensure residents had access to water at a temperature that was comfortable for 4 of 8 residents interviewed. 410 IAC 16.2-5-1.2(b); correction date in the facility plan July 1, 2026
- Administration and Management (noncompliance): Based on record review and interview, the facility failed to ensure fire drills were conducted monthly per State guidelines on each shift. 410 IAC 16.2-5-1.3(i)(1-2); correction date in the facility plan July 1, 2026
- Personnel (deficiency): Based on record review and interview, the facility failed to ensure that staff were First Aid certified on each shift for 13 of 16 night shifts reviewed and failed to ensure staff were Cardiopulmonary Resuscitation (CPR) certified on each shift for 9 of 16 night shifts.This deficient practice had the potential to affect 122 of 122 residents living in the facility. 410 IAC 16.2-5-1.4(b); correction date in the facility plan July 1, 2026
- Personnel (noncompliance): Based on record review and interview, the facility failed to ensure staff received annual dementia, resident rights, and abuse training for 3 of 5 staff reviewed for annual training. 410 IAC 16.2-5-1.4(e)(1-3); correction date in the facility plan July 1, 2026
- Sanitation & Safety Standards (noncompliance): Based on record review and interview, the facility failed to ensure residents' pets had a current rabies vaccination for 6 of 15 pet vaccination records reviewed. 410 IAC 16.2-5-1.5(h); correction date in the facility plan July 1, 2026
- Pharmaceutical Services (noncompliance): Based on record review and interview, the facility failed to ensure Qualified Medication Aides (QMAs) received annual training for medication administration for 3 of 4 QMAs reviewed. 410 IAC 16.2-5-6(b); correction date in the facility plan July 1, 2026
- November 20, 2025: Complaint, found in compliance · survey report (PDF)
- Intake 465957: No deficiencies related to the allegations are cited.
- Intake 466023: No deficiencies related to the allegations are cited.
- October 20, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00464990: State deficiency related to the allegations is cited at R0148.
- Sanitation and Safety Standards (deficiency): Based on observation, record review, and interview, the facility failed to ensure the building was maintained in good repair and free from hazards for 3 of 6 residents reviewed for Sanitation and Safety Standards. 410 IAC 16.2-5-1.5(e)(1-4); correction date in the facility plan November 26, 2025
- August 29, 2025: Complaint, 3 findings cited · survey report (PDF)
- Complaint IN00463439: No deficiencies related to the allegations are cited.
- Complaint IN00464190: State deficiency related to the allegations is cited at R0149.
- Sanitation and Safety Standards (deficiency): Based on interview and record review, the facility failed to ensure pest control services were effective to prevent the spread of a bed bug infestation for 9 of 124 resident apartments currently occupied. 410 IAC 16.2-5-1.5(f); correction date in the facility plan October 1, 2025
- Evaluation (noncompliance): Based on interview and record review, the facility failed to ensure annual medication self-administration safety screen assessments were completed for 6 of 6 residents reviewed for assessments (Resident B, Resident C, Resident E, Resident F, Resident L and Resident M). 410 IAC 16.2-5-2(c)(1-4)(d); correction date in the facility plan October 1, 2025
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure medication administration records reflected medications administered for 4 of 4 residents reviewed for medication administration. 410 IAC 16.2-5-4(e)(3); correction date in the facility plan September 28, 2025
- July 8, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00460816: No deficiencies related to the allegation is cited.
Show all 12
- May 7, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00458172: No deficiencies related to the allegations are cited.
- April 21, 2025: Complaint, Re-Licensure, 5 findings cited · survey report (PDF)
- Complaint IN00457636: State deficiencies related to the allegations are cited at R0144.
- Personnel (noncompliance): Based on record review and interview, the facility failed to ensure staff received in-services for abuse, dementia, and resident rights during the review for 2 of 5 staff records. 410 IAC 16.2-5-1.4(e)(1-3); correction date in the facility plan May 20, 2025
- Sanitation and Safety Standards (deficiency): Based on observation, record review and interview, the facility failed to ensure a resident's apartment was clean, orderly, and safe for 3 of 6 residents reviewed for sanitary conditions. 410 IAC 16.2-5-1.5(a); correction date in the facility plan May 20, 2025
- Sanitation and Safety Standards (deficiency): Based on record review and interview, the facility failed to ensure fire drills were completed monthly, and for different shifts for 13 of 16 months reviewed. 410 IAC 16.2-5-1.5(d); correction date in the facility plan May 20, 2025
- Sanitation & Safety Standards (noncompliance): Based on observation, interview, and record review, the facility failed to ensure the residents' personal pets had received periodic veterinary examinations and required immunizations yearly. 410 IAC 16.2-5-1.5(h); correction date in the facility plan May 20, 2025
- Evaluation (deficiency): Based on record review and interview, the facility failed to ensure bi-annual evaluations/assessments were being conducted per Admission Agreement for 5 of 8 residents reviewed. 410 IAC 16.2-5-2(a); correction date in the facility plan May 20, 2025
- December 18, 2024: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00448916: State deficiency related to the allegations are cited at R0036.
- Complaint IN00443987: State deficiency related to the allegations are cited at R0036.
- Complaint IN00447326: No deficiencies related to the allegations are cited.
- Residents' Rights (deficiency): Based on interview, observation, and record review, the facility failed to ensure a resident's (Resident F) family was notified of a fall with a transfer to the hospital and notification of environmental concerns for 1 of 3 residents reviewed for Resident Rights. 410 IAC 16.2-5-1.2(k)(1-2); correction date in the facility plan January 20, 2025
- July 18, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00438894: No deficiencies related to the allegations are cited.
- July 10, 2024: Re-Licensure, 4 findings cited · survey report (PDF)
- Administration and Management (noncompliance): Based on record review and interview, the facility failed to ensure fire drills were conducted as required for 4 of 4 quarters reviewed for fire drills. 410 IAC 16.2-5-1.3(i)(1-2); correction date in the facility plan July 26, 2024
- Personnel (deficiency): Based on record review and interview, the facility failed to ensure that staff were First Aid certified on each shift for 8 of 11 day and night shifts reviewed. 410 IAC 16.2-5-1.4(b); correction date in the facility plan September 1, 2024
- Food and Nutritional Services (deficiency): Based on observation, record review, and interview, the facility failed to ensure the kitchen equipment was clean and free from grease and food particles for 2 of 2 kitchen observation. 410 IAC 16.2-5-5.1(f); correction date in the facility plan July 24, 2024
- Pharmaceutical Services (deficiency): Based on observation, record review, and interview, the facility failed to ensure the safe storage of medications in 3 of 6 resident rooms observed (Residents 8, 9, and 2) Findings include: 1. 410 IAC 16.2-5-6(e); correction date in the facility plan July 31, 2024
- May 30, 2024: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00433142: No deficiencies related to the allegation is cited.
- Complaint IN00434064: State deficiency related to the allegation is cited at R0148.
- Complaint IN00434113: No deficiencies related to the allegations are cited.
- Sanitation and Safety Standards (deficiency): Based on observation, interview and record review, the facility failed to ensure resident apartment work orders were completed in a timely manner for 2 of 9 residents reviewed for building maintenance. 410 IAC 16.2-5-1.5(e)(1-4); correction date in the facility plan June 24, 2024
- January 3, 2024: Complaint, 2 findings cited · survey report (PDF)
- Complaint IN00423533: No deficiencies related to the allegation are cited.
- Complaint IN00423598: State deficiencies related to the allegation are cited at R0093 and R0243.
- Administration and Management (noncompliance): Based on interview and record review, the facility failed to ensure physician requested laboratory tests were obtained for 3 of 6 residents reviewed for diagnostic services per physician order. 410 IAC 16.2-5-1.3(j)(1-4); correction date in the facility plan January 31, 2024
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure medications were administered, as ordered by the physician, for 3 of 4 residents reviewed for medication administration. 410 IAC 16.2-5-4(e)(3); correction date in the facility plan January 31, 2024
IDOH consumer report → (HELLENIC SENIOR LIVING OF NEW ALBANY)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 26-014166-1
- License status
- Active
- County
- Floyd County
- Administrator
- Elsie Shoemaker
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Indiana licensing record, as of Aug 27, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.3 mi, nursing home 0.9 mi, pharmacy 1.2 mi
- Nearest hospital with an emergency room
- Baptist Health Floyd, New Albany. 1.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Lincoln Hills of New Albany, New Albany. 0.9 miles away, straight line.
- Nearest home health agency office
- Baptist Home Health Care Of Indiana, New Albany. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 47150 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Floyd County, New Albany, 1.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fresenius Kidney Care New Albany - In, New Albany, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Southern Indiana, Clarksville, 3.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 47150.
Hosparus Southern Indiana, office in New Albany, 1.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Interim Healthcare Hospice Of Lawrenceburg, office in New Albany, 4.2 miles away, straight line
Amedisys Hospice, office in Jeffersonville, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Louisville Geriatric Associates, Louisville. 5.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Hellenic Senior Living of New Albany provide?
Hellenic Senior Living of New Albany is licensed by the state of Indiana for assisted living in New Albany, Indiana.
Does Lilisity rate Hellenic Senior Living of New Albany?
No. We publish state licensing details for Hellenic Senior Living of New Albany but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hellenic Senior Living of New Albany cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. Hellenic Senior Living of New Albany does not publish its prices.
How do I contact Hellenic Senior Living of New Albany?
Visit Hellenic Senior Living of New Albany at 2632 Grant Line Road, New Albany, IN 47150.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid