Nursing home
West Chicago Living and Rehab Center
928 Joliet Road, West Chicago, IL 60185 · Map
For profit - Corporation · 120 certified beds
West Chicago Living and Rehab Center is a Medicare-certified nursing home in West Chicago, Illinois. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.04 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on May 22, 2025 cited 10 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 1 fine totaling $143,375In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Chicago Living and Rehab Center compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.04 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.76 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.06 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 21.1% | 45.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $143,375, 1 total penalty.
What inspectors found at West Chicago Living and Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 29, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jun 27, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jun 12, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · May 22, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 928 Joliet Road
West Chicago, IL 60185 - CMS certification #
- 14E392
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 87.7
- Provider type
- Medicaid
- First certified
- 1976-04-14
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Chicago Living and Rehab Center using Google Maps.
Other public records
- Website says Transportation, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What West Chicago Living and Rehab Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Northwestern Medicine Central Dupage Hospital, Winfield. 2.5 miles away, straight line. CMS overall hospital rating: 5 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Ahva Care of Winfield, Winfield. 2.8 miles away, straight line.
- Nearest home health agency office
- Precision Home Health Care, Inc, West Chicago. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60185 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Dupage West, West Chicago, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - West Chicago Dialysis Center, West Chicago, 1.6 miles away, straight line (CMS rating 4 of 5 stars)
Vitality Home Therapies Inc, Saint Charles, 4.9 miles away, straight line - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 60185.
Covenantcare Hospice, office in Saint Charles, 4.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Three Oaks Hospice, office in Naperville, 5.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Lighthouse Hospice Care LLC, office in Naperville, 6.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Dupage Medical Group Ltd, Winfield. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is West Chicago Living and Rehab Center a good nursing home?
CMS gives West Chicago Living and Rehab Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Chicago Living and Rehab Center staffed?
West Chicago Living and Rehab Center reports 2.04 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has West Chicago Living and Rehab Center had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does West Chicago Living and Rehab Center have?
West Chicago Living and Rehab Center is certified for 120 beds.