Nursing home
Rivaya Care of Des Plaines
9300 Ballard Road, Des Plaines, IL 60016 · Map
For profit - Limited Liability company · 231 certified beds
Rivaya Care of Des Plaines is a Medicare-certified nursing home in Des Plaines, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.24 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Sep 26, 2024 cited 10 deficiencies.
- 5 fines totaling $274,991In CMS records: 8 total penalties, 3 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Rivaya Care of Des Plaines compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.24 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.74 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.76 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | —% | 45.7% | 46.4% | — |
| Deficiencies cited, last inspection | 10.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 5 fines totaling $274,991, 8 total penalties, 3 Medicare payment denials.
What inspectors found at Rivaya Care of Des Plaines
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Nov 25, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jun 22, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 9, 2025 · Full report (PDF) - Potential for harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Dec 13, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 9300 Ballard Road
Des Plaines, IL 60016 - CMS certification #
- 145334
- Ownership
- For profit - Limited Liability company
- Certified beds
- 231
- Avg residents/day
- 114.1
- Provider type
- Medicare and Medicaid
- First certified
- 1977-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Rivaya Care of Des Plaines using Google Maps.
Other public records
- Website says A memory care unit, respite stays, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Rivaya Care of Des Plaines says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our secure memory care neighborhood offers a comforting, structured environment for those living with Alzheimer’s or other forms of dementia.
(page, checked Oct 15, 2026) - Offers respite or short-term stays.
Respite Services
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private and semi-private rooms
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Advocate Lutheran General Hospital, Park Ridge. 2.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Avantara Park Ridge, Park Ridge. 0.8 miles away, straight line.
- Nearest home health agency office
- Health First Home Health Inc, Park Ridge. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60016 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Niles, Niles, 1.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc - Glenview Dialysis Center, Glenview, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Des Plaines, Des Plaines, 2.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 36 Medicare hospices tell CMS they serve ZIP code 60016.
Bristol Hospice - Chicago, LLC, office in Des Plaines, 2.9 miles away, straight line
Moments Hospice Of Chicago North LLC, office in Des Plaines, 3.0 miles away, straight line
Elara Caring I, office in Des Plaines, 3.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Advocate Health And Hospitals Corporation, Park Ridge. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Rivaya Care of Des Plaines a good nursing home?
CMS gives Rivaya Care of Des Plaines an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Rivaya Care of Des Plaines staffed?
Rivaya Care of Des Plaines reports 3.24 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Rivaya Care of Des Plaines had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Rivaya Care of Des Plaines have?
Rivaya Care of Des Plaines is certified for 231 beds.