“Management has been great accommodating the difficult situation my grandparents were in. They are happy with the meals and have been getting to go to more activities, which they enjoy. Housekeeping is on top of it and helps my grandparents with anything they need, and maintenance was helpful on moving day. The nursing staff has been taking really good care of them. I'm happy they're in a good, safe place, and I would definitely recommend it.”
Independent Living and Assisted Living and Memory Care
North Shore Place
1000 Sunset Ridge Road, Northbrook, IL 60062 · Map
What residents and families say
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
“The manager is very good; she works hard and does whatever needs to be done, and the staff works that way too. The food is generally good, with some things excellent and wonderful. I like to exercise, and the exercise program is very good, with a professional team. Housekeeping is quite good, and laundry comes back the same day. Maintenance is good when you ask. Transportation is very helpful and an excellent part of the service. When I needed help at night, someone came right away. I'd definitely recommend it to others.”
“Management is very responsive and on top of everything right away, and they were very helpful with my husband's move-in. The food is normally excellent, and there's quite a variety of things to do. Housekeeping is good, and the building and grounds are well maintained. The nurse in charge has been pretty responsive. I've already recommended it to somebody, and they came to take a tour.”
“We visited and liked the community, and friends of ours recommended it. Everybody was super nice during move-in, and all my questions got answered. There's always something going on, and she seems much more engaged. The place is always clean and looks wonderful. When her bed didn't arrive in time, maintenance got another one and assembled it for her. The care staff have been just lovely, and her unit manager has been fantastic, super accessible and helpful. I'm pleased with it and very likely to recommend it.”
“The management and staff have been so kind and patient, making her feel welcome from day one. The activities are well-planned and entertaining, and the food options are great. The housekeeping and maintenance teams are reliable and thorough. Overall, I highly recommend this place for anyone looking for a caring community.”
“My parents live at this community and I must say, the experience has been quite positive. The management team is incredibly accommodating and responsive, making the transition smooth for my family. The food is mostly great, with plenty of variety on the menu, and the servers are friendly and attentive. The activities offered look engaging, and the place is always clean and well-maintained. Overall, I would highly recommend this community to others looking for a welcoming environment.”
“The management was incredibly supportive, guiding us through the entire process with care and attention. The atmosphere is warm and inviting, and my parents love the variety of activities and social opportunities available. Plus, the food is excellent! Overall, I feel confident they are safe and comfortable, and I would highly recommend this place to anyone looking for a welcoming community.”
“My mother recently moved into this community because we liked that it was all assisted living residents. I've eaten there several times myself and I find the food to be hot or cold when necessary, and it's been good. The housekeeping and maintenance departments do a fine job with maintaining the property. I'm very pleased with the transportation service getting mom to her appointments and the nurses are great. I would recommend this community to others!”
“The place is impressively clean and well-maintained, making it feel inviting right from the start. The variety of activities keeps residents engaged, and my friend enjoys the movie nights and bingo. I was also impressed with the staff, who are attentive and friendly. I highly recommend considering this community for anyone looking for a welcoming environment.”
“My father lives at this community and everyone is very nice, sweet, kind, and very patient. My dad has been enjoying the food, everything is wonderful with the cleaning and laundry, and the maintenance staff were helpful in setting up the apartment with us. Overall the staff is great. I cannot stress how nice, helpful, thoughtful, and patient they are with him.”
“I recently helped my mom move into a senior living facility, and I couldn't be happier with our choice. The staff made her transition smooth and welcoming, and she's been enjoying her stay since November. The dining experience is top-notch, with delicious food and attentive service, especially during the lovely Thanksgiving lunch they hosted. They have a great variety of activities too! Overall, I highly recommend this place for its inviting atmosphere and caring staff.”
“I live at the community and the management is very nice and lovely. The meals are also very good, I have plenty to eat. There's a large range of activities, people can stay busy almost the whole day, and I like the fact that there’s a movie every night and an exercise class every morning. The housekeeping and laundry is very good and the building is very nice. The care staff is also very helpful and quite friendly!”
“We chose this community because when we came to the facility it was well kept and clean and the staff was very welcoming and kind and friendly. We had a very good feeling about having my father move there. Any questions that we have had along the way and we have had many, the executive director, the sales manager, the memory care director and the nursing staff have all been so timely with their responses and incredibility helpful and if something couldn't be done or they couldn't figure it out they would always get back to me or steer me in the right direction. The healthcare staff are super attentive and I probably speak to them three or four times a week making adjustments with the medication or with questions and they are very good at communicating with us. My father says the food is really good and the activities are good too. I would definitely recommend this community to others. At this point everything is as good as I was hoping it would be.”
“The management has been very responsive and answered our questions and returned calls. Whenever I am there visiting, her care staff will come in and check on her and she tells me who they are, she likes them all, she says they are very nice to her.My aunt seems very pleased with pretty much everything in the community.”
“This community is very reasonably priced. The management is very approachable and communitcates well. There are plenty of activites to do. We are very likely to recommend the community!”
“I picked this place for my brother because it met all the needs we wanted and it was the best place around that I viewed before we went there. Management assisted me in the transfer and were extremely helpful. The food is good and they offer great activities for residents. Maintenance staff is responsive and building maintenance is satisfactory. The care staff is attentive, they get back to me and they give me their opinion. Overall, he feels safe, he feels comfortable, and it's totally what I expected.”
“The people that I know are great there. They have been really great and very responsive. Plus, the nurses seem really knowledgeable. Also, the food quality is good and the service is great.”
“We did a lot of research and this place was the nicest in the area. The food is really good. We've been able to have several meals there with. Mom. There are several activities for her to choose from and she hasn't been there long, but has already signed up for one of them. I think that is very good. The maintenance staff and the Move In Coordinator really work well together. Everybody has just been delightful. I would recommend this community to others.”
“My father lives at the community and management is very responsive and helpful. The staffing is coordinated and professional. He is satisfied with the dining and the chef does an excellent job of providing a variety of good quality food. They have a nice variety of activities, including incredible opportunities like trips to museums. The cleaning staff do things on a regular basis at a regular time and they do a thorough job. Overall, he feels safe, comfortable, the care staff is respectful and the common areas are always clean.”
“We chose this community because we liked the facility and we liked the programs and the location.The management staff are excellent. They have been very responsive, have answered all of the our questions and have been very helpful. My mom is enjoying the activities and the dining and the housekeeping and maintenance services have been good.”
Photos, prices and details provided by the community. This community is a Senior Living Alliance member.
About the community
North Shore Place is a state-licensed independent living, assisted living, memory care community in Northbrook, Illinois. It is licensed for 156 residents. 20+ residents and family members have shared phone-verified testimonials through Senior Living Alliance.
Life at North Shore Place

Dining
Residents eat breakfast, lunch and dinner in a restaurant-style dining room, and in-room dining is available. A bistro offers coffee and tea, a hydration station and daily snacks. A private event space can be reserved.

Activities
Programs include exercise classes, music, book clubs, games and puzzles and continued learning, with separate calendars for each level of care. Scheduled transportation and off-site excursions are offered. The community also hosts public talks on topics such as rightsizing and fall prevention.
Amenities
- Fitness center
- Walking paths
- Arts and crafts studio
- Game room
- Library
- Screening room
- Piano lounge
- Beauty shop and barbershop
- Outdoor fire pit
- Private patios
- On-site physical therapy
- Full kitchens in assisted living apartments
Memory care program
Embrace Memory Care is built on five pillars (connection, enrichment, challenge, creativity and wellness), with programs such as Essence aromatherapy, the Thymeless hydroponic garden-to-table program and Brain Health University.
- Awards
- 2026 Best Assisted Living and Best Memory Care, U.S. News & World Report
Senior Housing News Awards, Architecture & Design (renovation placed) - Video
- Watch the community’s video
Floor plans
10 layouts from North Shore Place’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $10,104 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What North Shore Place says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
How this page is paid for. Lilisity is operated by Senior Living Alliance. North Shore Place is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last annual survey: Jan 27, 2026. See the record
Nearest emergency room
7.2 miles
Northshore University Healthsystem - Evanston Hospital, rated 5 of 5 stars by CMS.
State inspection record0 rule sections cited in 3 years
- Last annual licensure survey
- January 27, 2026
- Surveys in three years
- 10
- Complaint investigations in three years
- 5
- Facility reported incident investigations
- 7
- Statements of deficiencies
- 2
- Rule sections cited (all surveys)
- 0
- Current license term ends
- January 31, 2027
- No violations cited at the last survey (August 2026)
Surveys (newest first)
- August 17, 2026: Complaint Original Investigation; Facility Reported Incident, no rule sections cited
IDPH: Compliant investigation IL00200657/2692919- unsubstantiated IL00201222/2674321- unsubstantiated IL00202018/ 2696457- unsubstantiated Entity Reported Incident IL00201240- substantiated. No deficiency IL00202919-substantiated. No deficiency No findings identified during this survey. - March 18, 2026: Licensure Special Survey, no statement posted
- January 27, 2026: Facility Reported Incident; Annual Licensure Only Survey, no statement posted
- October 30, 2025: Complaint Original Investigation; Facility Reported Incident, no statement posted
- September 19, 2025: Facility Reported Incident, no rule sections cited
IDPH: Original Investigation of FRI 196934 FRI 197052 FRI 197111 For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Show all 10
- July 9, 2025: Complaint Original Investigation, no statement posted
- April 22, 2025: Complaint Original Investigation; Facility Reported Incident, no statement posted
- March 11, 2025: Facility Reported Incident, no statement posted
- February 27, 2025: Facility Reported Incident; Complaint Original Investigation, no statement posted
- January 17, 2024: Survey, no statement posted
Search the IDPH facility lookup → (NORTH SHORE PLACE; the statements of deficiencies are under Surveys)
What these terms mean
IDPH's facility lookup lists each survey it closed at the establishment, with the exit date and the survey type, and posts the Statement of Deficiencies (form 2567) when the survey found the rules were not met. Each cited item names the section of the state rules for assisted living and shared housing (77 Ill. Adm. Code Part 295) that was not met.
Survey types are IDPH's own: an Annual Licensure Only Survey is the yearly licensing inspection; a Complaint Original Investigation (COI) looks into a complaint; a Facility Reported Incident (FRI) looks into an incident the establishment reported. 24HR, 7D and 30D give how soon IDPH had to start.
IDPH's rules (77 Ill. Adm. Code 295.1050) define the violation types. “Type 1 violation - an act or omission by the establishment or its staff that causes severe harm or the death of a resident or creates a substantial probability of severe harm to a resident or residents.” “Type 2 violation - an act or omission by the establishment or its staff that causes harm to a resident or creates a substantial probability of harm to a resident or residents.” “Type 3 violation - an act or omission by the establishment or its staff, except by accidental means, that causes a significant negative impact on the delivery of services to the residents of the establishment.” Labels such as General Violation or Repeat Violation are shown as IDPH wrote them on the statement.
Each statement begins with IDPH's own summary of the survey, quoted here; for complaints and incidents it usually says whether the allegation was substantiated and whether a violation was cited. This establishment is licensed for 156 units; larger establishments are surveyed and cited more often, so read counts with size in mind. Source: Illinois Department of Public Health, Office of Health Care Regulation, data as of October 16, 2026. Always visit in person and ask the establishment about anything listed here.
License and ownership
- License type
- Assisted Living / Shared Housing Establishment
- License number
- 5106163
- License status
- Unknown
- Current license dated
- 2019-01-01
- Licensed capacity
- 156
- County
- Cook County
Source: Illinois state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Illinois, and other programs
How Medicaid pays for care in Illinois
- Supportive Living Program (SLP). The Supportive Living Program, run by the Illinois Department of Healthcare and Family Services, is a service-enriched housing option for Medicaid-eligible people 65 and older, and adults 22 to 64 with physical disabilities, who would otherwise need nursing facility care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 7.2 mi, nursing home 1.0 mi, pharmacy 1.5 mi
- Nearest hospital with an emergency room
- Northshore University Healthsystem - Evanston Hospital, Evanston. 7.2 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Elevate Care Northbrook, Northbrook. 1.0 mile away, straight line.
- Nearest home health agency office
- Americhoice Health Care, Inc, Northbrook. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60062 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Glen Dialysis, Glenview, 3.0 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Highland, Highland Park, 3.8 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Glenview Dialysis Center, Glenview, 5.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 39 Medicare hospices tell CMS they serve ZIP code 60062.
Residential Hospice, office in Northbrook, 0.4 miles away, straight line (CMS family survey rating 1 of 5 stars)
Suncrest Hospice Illinois LLC, office in Northbrook, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Guardian Healthcare & Hospice, LLC, office in Northfield, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Select Rehabilitation, LLC, Glenview. 3.0 miles away, straight line. 47 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Illinois Department of Public Health, Office of Health Care Regulation inspection records | Oct 16, 2026 | See above |
| Illinois Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does North Shore Place provide?
North Shore Place is licensed by the state of Illinois for independent living, assisted living, memory care in Northbrook, Illinois. Its licensed capacity is 156 residents.
Does North Shore Place have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about North Shore Place through phone interviews verified by Senior Living Alliance.
How much does North Shore Place cost?
Assisted Living in Cook County typically starts at $4,200 to $5,650 a month. Based on 22 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact North Shore Place?
Use North Shore Place's website, seniorlifestyle.com/property/illinois/north-shore-place, or visit at 1000 Sunset Ridge Road, Northbrook, IL 60062.
Senior Living Alliance member. North Shore Place is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid