Lilisity

Nursing home

Paul House & Health Cr Center

3800 North California Avenue, Chicago, IL 60618 · Map
For profit - Limited Liability company · 110 certified beds

Medicare and Medicaid certified
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Paul House & Health Cr Center is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.78 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Jun 5, 2025 cited 26 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
1 out of 5Staffing
110 bedsCertified beds
  • 2 fines totaling $128,227In CMS records: 4 total penalties, 2 Medicare payment denials.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures3/5
Long-stay quality3/5
Short-stay quality3/5

How Paul House & Health Cr Center compares

This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIllinois avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.783.493.89above avg
RN staffing (hrs/resident/day)0.410.730.68below avg
Aide staffing (hrs/resident/day)2.312.132.34above avg
Nursing staff turnover67.0%45.7%46.4%above avg
Deficiencies cited, last inspection26.012.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.78Total nurse hrs/resident/day
0.41RN hrs/resident/day
1.05LPN hrs/resident/day
2.31Aide hrs/resident/day
3.46Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff67.0%
Registered nurses66.7%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jun 5, 2025Most recent inspection
26Deficiencies found
260Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $128,227, 4 total penalties, 2 Medicare payment denials.

What inspectors found at Paul House & Health Cr Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Mar 26, 2026 · Full report (PDF)
  • Actual harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide training in compliance and ethics.

    Administration Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Administration Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Environmental Deficiencies · Jun 5, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Administration Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Dispose of garbage and refuse properly.

    Nutrition and Dietary Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Jun 5, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
3800 North California Avenue
Chicago, IL 60618
CMS certification #
145767
Ownership
For profit - Limited Liability company
Certified beds
110
Avg residents/day
97.0
Provider type
Medicare and Medicaid
First certified
1993-11-01
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Paul House & Health Cr Center using Google Maps.

Other public records

  • Website says Respite stays, 3 meals a day
  • Kitchen 3 inspections by Chicago Department of Public Health since 2024; latest Pass (September 2026)
  • Workplace safety 3 OSHA workplace safety inspections since 2021, 1 violation cited
Full public records, with dates and sources

Kitchen inspections

The local health department inspects the kitchen that serves residents. Results are in the agency's own words.

Chicago Department of Public Health: Paul House & Health Care Center, LLC

  • Sep 22, 2026 (canvass re-inspection): Pass.
    7 violations
    • Non-food/food contact surfaces clean. Inspector’s note: observed exccessive amount of ice build up inside ice cream chest freezer located in main kitchen food preparation area. must remove ice and clean chest freezer. observed grease build up inside the deep fryer and sides of hot cooking equipment. must cleanand maintain at all times.
    • Plumbing installed; proper backflow devices. Inspector’s note: observed leaking faucet base at the 3-compartment sink located in rear kitchen food preparation area. must repair and maintain.
    • Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated grease and food debris on floors in rear prep, warewashing area, and behind front serving line also observed dirt and debris on floor underneath food storage shelving inside food storage room located in the basement.instructed the person in charge to clean floors and maintain. ...
    • Physical facilities installed, maintained & clean. Inspector’s note: : must regrout floor in the dishwashing room and in the rear food preparation area.
    • Physical facilities installed, maintained & clean. Inspector’s note: observed dirt and food debris on floor drains in the kitchen food prep area and dishwashing room. must clean and maintain at all times.
    • Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated dust build up inside ceiling light shields in kitchen food preparation area. must clean and maintained
    • Adequate ventilation & lighting; designated areas used. Inspector’s note: observed unoperable mechanical ventilation in the unisex employee washroom. must repair and maintain at all times.
  • Feb 7, 2025 (canvass): Pass.
    1 violation
    • Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed some rust on storage shelves in the basement dry storage area. instructed the person in charge to remove rust and ensure all nonfood-contact surfaces remain smooth and easily cleanable.
  • Oct 21, 2024 (canvass): Pass w/ Conditions.
    3 violations
    • Adequate handwashing sinks properly supplied and accessible (Priority Foundation). Inspector’s note: observed no hand soap at the exposed handwashing sinks in the rear warewashing area and at the front serving line. instructed the person in charge to ensure all handwashing sinks are supplied with soap and maintain. employee provided soap for the exposed handwashing sinks in the rear warewashing ...
    • Non-food/food contact surfaces clean. Inspector’s note: observed accumulated food debris on interior surfaces of all cold holding equipment. instructed the person in charge to clean and maintain. (nonfood contact surfaces)
    • Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated grease and food debris on floors in rear prep, warewashing area, and behind front serving line. instructed the person in charge to clean floors and maintain.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.

Care and services

From the community’s website

What Paul House & Health Cr Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • 3 meals a day. Our restaurant-style meal service offers fine-dining options, with alternatives for each of the three meals daily. (page, checked Oct 15, 2026)
  • Apartment types named: studio, one-bedroom. Paul House offers a variety of living arrangements, from studios to one-bedroom apartments. (page, checked Oct 15, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jun 6, 2024: programmed (planned) inspection, complete (health). Case closed Aug 12, 2024. No violations cited. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.
  • May 27, 2021: monitoring inspection, partial (health). Case closed Dec 16, 2021. 1 violation cited (1 other). Penalties: $1,756 proposed, $1,756 now. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.
    Details
    • Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $1,756 proposed, $1,756 now.
  • May 27, 2021: monitoring inspection, partial (health). Case closed Aug 20, 2021. No violations cited. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Swedish Hospital, Chicago. 1.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
Nearest Medicare nursing home
Ambassador Nursing & Rehab Center, Chicago. 1.6 miles away, straight line.
Nearest home health agency office
Good Shepherd Healthcare, LLC, Chicago. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Jewel Osco Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 60618 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Northcenter Dialysis, Chicago, 0.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita Northside Home Training, Chicago, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Logan Square Dialysis, Chicago, 1.4 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
32 Medicare hospices tell CMS they serve ZIP code 60618.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 6.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 7.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice & Palliative Care Of Illinois, office in Rosemont, 9.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Northwestern Medical Faculty Foundation, Chicago. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, coastal flooding very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Chicago Department of Public Health kitchen inspectionsOct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Paul House & Health Cr Center a good nursing home?

CMS gives Paul House & Health Cr Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Paul House & Health Cr Center staffed?

Paul House & Health Cr Center reports 3.78 total nurse hours per resident per day, compared with the Illinois average of 3.49.

Has Paul House & Health Cr Center had inspection problems?

Its most recent CMS inspection cited 26 deficiencies.

How many beds does Paul House & Health Cr Center have?

Paul House & Health Cr Center is certified for 110 beds.