Nursing home
Paul House & Health Cr Center
3800 North California Avenue, Chicago, IL 60618 · Map
For profit - Limited Liability company · 110 certified beds
Paul House & Health Cr Center is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.78 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Jun 5, 2025 cited 26 deficiencies.
- 2 fines totaling $128,227In CMS records: 4 total penalties, 2 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Paul House & Health Cr Center compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.78 | 3.49 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.31 | 2.13 | 2.34 | above avg |
| Nursing staff turnover | 67.0% | 45.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 26.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $128,227, 4 total penalties, 2 Medicare payment denials.
What inspectors found at Paul House & Health Cr Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 26, 2026 · Full report (PDF) - Actual harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Provide training in compliance and ethics.
Administration Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jun 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 5, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3800 North California Avenue
Chicago, IL 60618 - CMS certification #
- 145767
- Ownership
- For profit - Limited Liability company
- Certified beds
- 110
- Avg residents/day
- 97.0
- Provider type
- Medicare and Medicaid
- First certified
- 1993-11-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Paul House & Health Cr Center using Google Maps.
Other public records
- Website says Respite stays, 3 meals a day
- Kitchen 3 inspections by Chicago Department of Public Health since 2024; latest Pass (September 2026)
- Workplace safety 3 OSHA workplace safety inspections since 2021, 1 violation cited
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: Paul House & Health Care Center, LLC
- Sep 22, 2026 (canvass re-inspection): Pass.
7 violations
- Non-food/food contact surfaces clean. Inspector’s note: observed exccessive amount of ice build up inside ice cream chest freezer located in main kitchen food preparation area. must remove ice and clean chest freezer. observed grease build up inside the deep fryer and sides of hot cooking equipment. must cleanand maintain at all times.
- Plumbing installed; proper backflow devices. Inspector’s note: observed leaking faucet base at the 3-compartment sink located in rear kitchen food preparation area. must repair and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated grease and food debris on floors in rear prep, warewashing area, and behind front serving line also observed dirt and debris on floor underneath food storage shelving inside food storage room located in the basement.instructed the person in charge to clean floors and maintain. ...
- Physical facilities installed, maintained & clean. Inspector’s note: : must regrout floor in the dishwashing room and in the rear food preparation area.
- Physical facilities installed, maintained & clean. Inspector’s note: observed dirt and food debris on floor drains in the kitchen food prep area and dishwashing room. must clean and maintain at all times.
- Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated dust build up inside ceiling light shields in kitchen food preparation area. must clean and maintained
- Adequate ventilation & lighting; designated areas used. Inspector’s note: observed unoperable mechanical ventilation in the unisex employee washroom. must repair and maintain at all times.
- Feb 7, 2025 (canvass): Pass.
1 violation
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed some rust on storage shelves in the basement dry storage area. instructed the person in charge to remove rust and ensure all nonfood-contact surfaces remain smooth and easily cleanable.
- Oct 21, 2024 (canvass): Pass w/ Conditions.
3 violations
- Adequate handwashing sinks properly supplied and accessible (Priority Foundation). Inspector’s note: observed no hand soap at the exposed handwashing sinks in the rear warewashing area and at the front serving line. instructed the person in charge to ensure all handwashing sinks are supplied with soap and maintain. employee provided soap for the exposed handwashing sinks in the rear warewashing ...
- Non-food/food contact surfaces clean. Inspector’s note: observed accumulated food debris on interior surfaces of all cold holding equipment. instructed the person in charge to clean and maintain. (nonfood contact surfaces)
- Physical facilities installed, maintained & clean. Inspector’s note: observed accumulated grease and food debris on floors in rear prep, warewashing area, and behind front serving line. instructed the person in charge to clean floors and maintain.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Care and services
From the community’s website
What Paul House & Health Cr Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - 3 meals a day.
Our restaurant-style meal service offers fine-dining options, with alternatives for each of the three meals daily.
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom.
Paul House offers a variety of living arrangements, from studios to one-bedroom apartments.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 6, 2024: programmed (planned) inspection, complete (health). Case closed Aug 12, 2024. No violations cited. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.
- May 27, 2021: monitoring inspection, partial (health). Case closed Dec 16, 2021. 1 violation cited (1 other). Penalties: $1,756 proposed, $1,756 now. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.
Details
- Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $1,756 proposed, $1,756 now.
- May 27, 2021: monitoring inspection, partial (health). Case closed Aug 20, 2021. No violations cited. OSHA record. OSHA recorded the employer as Paul House & Health Care Center, LLC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Swedish Hospital, Chicago. 1.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Ambassador Nursing & Rehab Center, Chicago. 1.6 miles away, straight line.
- Nearest home health agency office
- Good Shepherd Healthcare, LLC, Chicago. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Jewel Osco Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60618 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Northcenter Dialysis, Chicago, 0.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita Northside Home Training, Chicago, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Logan Square Dialysis, Chicago, 1.4 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 60618.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 6.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 7.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice & Palliative Care Of Illinois, office in Rosemont, 9.1 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Northwestern Medical Faculty Foundation, Chicago. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, coastal flooding very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Paul House & Health Cr Center a good nursing home?
CMS gives Paul House & Health Cr Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Paul House & Health Cr Center staffed?
Paul House & Health Cr Center reports 3.78 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Paul House & Health Cr Center had inspection problems?
Its most recent CMS inspection cited 26 deficiencies.
How many beds does Paul House & Health Cr Center have?
Paul House & Health Cr Center is certified for 110 beds.