Nursing home
Encore Village
350 West Schaumburg Road, Schaumburg, IL 60194 · Map
For profit - Limited Liability company · 169 certified beds
Encore Village is a Medicare-certified nursing home in Schaumburg, Illinois. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.74 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Nov 20, 2024 cited 16 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $25,454In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Encore Village compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.74 | 3.49 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.13 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.13 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 42.4% | 45.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 16.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the October 14, 2025 inspection was corrected by October 15, 2025
Penalties in CMS records: 2 fines totaling $25,454, 2 total penalties.
What inspectors found at Encore Village
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Oct 14, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Aug 20, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 12, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 12, 2025 · Full report (PDF) - Actual harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Nov 20, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 350 West Schaumburg Road
Schaumburg, IL 60194 - CMS certification #
- 145341
- Ownership
- For profit - Limited Liability company
- Certified beds
- 169
- Avg residents/day
- 118.3
- Provider type
- Medicare and Medicaid
- First certified
- 1978-03-31
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Encore Village using Google Maps.
Other public records
- Website says Nurse 24 hours a day, transportation
- Workplace safety 2 OSHA workplace safety inspections since 2026, 1 violation cited
Full public records, with dates and sources
Care and services
From the community’s website
What Encore Village says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Encore Village offers a wide range of health care services, including personalized Home Care, Memory Support through Reflections at Willowss and Briarwood, comprehensive Short-Term Rehabilitation, and 24-hour Skilled Nursing Care.
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled transportation for shopping, appointments, and outings
(page, checked Oct 12, 2026) - Apartment types named: one-bedroom, two-bedroom.
thoughtfully designed one-bedroom and two-bedroom apartments, or opt for the
(page, checked Oct 12, 2026) - Community fee: charged.
When you place your community fee, you’re officially part of the Encore Family!
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 11, 2026: referral inspection, records only (safety). Case closed Sep 16, 2026. 1 violation cited (1 other). Penalties: $1,891 proposed, $1,000 now. OSHA record. OSHA recorded the employer as Il CCRC LLC DBA Encore Village.
Details
- Other than serious: Electronic submission of injury and illness records (1904.41(a)(1)(i)). Penalty $1,891 proposed, $1,000 now. To be fixed by Sep 15, 2026.
- Aug 4, 2026: complaint inspection, partial (health). Case closed Sep 4, 2026. No violations cited. OSHA record. OSHA recorded the employer as Encore Village Management LLC DBA Encore Village of Schaumburg.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- St Alexius Medical Center, Hoffman Estates. 3.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Bella Terra Schaumburg, Schaumburg. 1.0 mile away, straight line.
- Nearest home health agency office
- Home Life Healthcare, Corp, Hoffman Estates. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60194 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Home Dialysis Services Elk Grove, LLC, Schaumburg, 1.3 miles away, straight line
Davita Schaumburg Renal Center, Schaumburg, 1.5 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Schaumburg, Schaumburg, 1.6 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 60194.
Five Star Hospice And Palliative Care LLC, office in Hoffman Estates, 3.6 miles away, straight line
Caretenders Hospice, office in Rolling Mdws, 4.1 miles away, straight line
Alexian Brothers Hospice, office in Hanover Park, 4.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Dupage Medical Group Ltd, Schaumburg. 2.9 miles away, straight line. 4 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Encore Village a good nursing home?
CMS gives Encore Village an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Encore Village staffed?
Encore Village reports 3.74 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Encore Village had inspection problems?
Its most recent CMS inspection cited 16 deficiencies.
How many beds does Encore Village have?
Encore Village is certified for 169 beds.