Nursing home
Elevate Care Windsor Park
2649 East 75Th St, Chicago, IL 60649 · Map
For profit - Limited Liability company · Part of Elevate Care (12 facilities) · 240 certified beds
Elevate Care Windsor Park is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.95 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Mar 6, 2025 cited 20 deficiencies.
- 3 fines totaling $69,410In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Elevate Care Windsor Park compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.95 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.30 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.73 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 48.0% | 45.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $69,410, 3 total penalties.
What inspectors found at Elevate Care Windsor Park
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 29, 2026 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Mar 29, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 29, 2026 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 29, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 25, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Jul 25, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jun 23, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 23, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 9, 2025 · Full report (PDF) - Actual harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Mar 6, 2025 · Full report (PDF) - Actual harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Mar 6, 2025 · Full report (PDF) - Actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Mar 6, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2649 East 75Th St
Chicago, IL 60649 - CMS certification #
- 145970
- Ownership
- For profit - Limited Liability company
- Certified beds
- 240
- Avg residents/day
- 197.5
- Provider type
- Medicare and Medicaid
- First certified
- 1998-06-16
- Chain
- Elevate Care (12 facilities)
- Setting
- Urban
Part of Elevate Care
Elevate Care operates 12 nursing facilities across the United States. View all Elevate Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Elevate Care Windsor Park using Google Maps.
Other public records
- Kitchen 10 inspections by Chicago Department of Public Health since 2023; latest Pass (May 2026)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: The Villa at Windsor Park Nursing and Rehab Center
- May 19, 2025 (canvass): Out of Business. No violations listed.
- Mar 28, 2025 (canvass re-inspection): Pass.
4 violations
- Non-food/food contact surfaces clean. Inspector’s note: instructed to clean and maintain the fryers at the bottom area to remove grease and particles and clean exterior surfaces to remove grease.
- Plumbing installed; proper backflow devices. Inspector’s note: the exposed handsink in the dishwashing area not maintained. sink leaking when running at the pipe; instructed to correct so that sink works properly.
- Physical facilities installed, maintained & clean. Inspector’s note: found unnecessary items in utility sink room; instructed to remove to properly access sink.
- Physical facilities installed, maintained & clean. Inspector’s note: instructed to clean the floors under shelves in the dry storage room, under cooking equipment and in area where chemicals stored for dishmachine.
- Mar 21, 2025 (canvass): Fail.
5 violations
- Insects, rodents, & animals not present (Priority Foundation). Inspector’s note: observed pest activity on premises. found 50 or more drain flies on the wall of the utility closet room and the chemical storage area next to the utility closet. instructed to eliminate activity and have pest control company service prior to next week. priority foundation violation 7-38-020(a) ...
- Non-food/food contact surfaces clean. Inspector’s note: instructed to clean and maintain the fryers at the bottom area to remove grease and particles and clean exterior surfaces to remove grease.
- Plumbing installed; proper backflow devices. Inspector’s note: the exposed handsink in the dishwashing area not maintained. sink leaking when running at the pipe; instructed to correct so that sink works properly.
- Physical facilities installed, maintained & clean. Inspector’s note: instructed to clean the floors under shelves in the dry storage room, under cooking equipment and in area where chemicals stored for dishmachine.
- Physical facilities installed, maintained & clean. Inspector’s note: found unnecessary items in utility sink room; instructed to remove to properly access sink.
- Apr 22, 2024 (canvass): Pass w/ Conditions.
4 violations
- City of chicago food service sanitation certificate (Priority Foundation). Inspector’s note: no city of chicago food service managers certificate on site at time of inspection as required. the person in charge has a serv safe certificate issued 10/1/22. instructed to obtain the required certificate. priority foundation violation 7-38-012 citation issued.
- Non-food/food contact surfaces clean. Inspector’s note: observed the exterior and bottom area of the fryers in need of cleaning; clean and maintain.
- Plumbing installed; proper backflow devices. Inspector’s note: the exposed handsink in the dishwashing area is in poor repair; instructed to repair. the exposed handsink in the prep area is accessible to the dishwashing area.
- Physical facilities installed, maintained & clean. Inspector’s note: instructed to clean the floor under and around cooking equipment and other kitchen equipment where needed.
- Nov 27, 2023 (canvass re-inspection): Pass.
5 violations
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed 1 compartment prep sink with stopper not properly working. instructed to have stopper repaired to eliminate objects being stuck in drain to keep open. correct and maintain.
- Non-food/food contact surfaces clean. Inspector’s note: all cooking equipment in need of detail cleaning to remove all food build and grease. instructed to detail clean and maintain.
- Plumbing installed; proper backflow devices. Inspector’s note: several sinks with leaks that are in need of repair. handsink, 3 compartment sink, 1 compartment sink. correct and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: detail cleaning to floors under and around storage rack, storage tables and behind equipment. instructed to detail clean and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: floor drains throughout prep area in need of detail cleaning to remove all build up debris. instructed to detail clean and maintain.
- Nov 17, 2023 (canvass): Fail.
6 violations
- Insects, rodents, & animals not present. Inspector’s note: observered several small flies in prep area under and around ice machine, in sry storage room, and chemical storage room. approx 40-50 flies noted. instructed to detail clean all areas and contact pest control for service. priority foundation 7-38-020(a) citation issued
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed 1 compartment prep sink with stopper not properly working. instructed to have stopper repaired to eliminate objects being stuck in drain to keep open. correct and maintain.
- Non-food/food contact surfaces clean. Inspector’s note: all cooking equipment in need of detail cleaning to remove all food build and grease. instructed to detail clean and maintain.
- Plumbing installed; proper backflow devices. Inspector’s note: several sinks with leaks that are in need of repair. handsink, 3 compartment sink, 1 compartment sink. correct and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: detail cleaning to floors under and around storage rack, storage tables and behind equipment. instructed to detail clean and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: floor drains throughout prep area in need of detail cleaning to remove all build up debris. instructed to detail clean and maintain.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Chicago Department of Public Health: Elevate Care Windsor Park
- May 27, 2026 (canvass re-inspection): Pass.
3 violations
- Non-food/food contact surfaces clean. Inspector’s note: 4-601.11(c) observed accumulated dirt debris on the bottom shelving of the hot holding units. instructed to clean.
- Physical facilities installed, maintained & clean. Inspector’s note: 6-201.11 observed molded water-stained ceiling tile in the dry storage room. instructed to replace.
- All food employees have food handler training. Inspector’s note: 2-102.13 observed some food handler's certificates are expired. instructed to renew.
- May 18, 2026 (canvass): Fail.
5 violations
- Management, food employee and conditional employee; knowledge, responsibilities and reporting. Inspector’s note: 2-102.14(o) observed no verifiable employee health policy on site. instructed to provide at all times. priority foundation. citation issued 7-38-010(b).
- Insects, rodents, & animals not present. Inspector’s note: 6-501.111 observed evidence of pest activity on site. observed about 75 live small flies flying around and on the walls in the dish washing prep area located under and around the dish machine and by the food prep area entrance door. instructed to eliminate live small flies activity, clean and ...
- Non-food/food contact surfaces clean. Inspector’s note: 4-601.11(c) observed accumulated dirt debris on the bottom shelving of the hot holding units. instructed to clean.
- Physical facilities installed, maintained & clean. Inspector’s note: 6-201.11 observed molded water-stained ceiling tile in the dry storage room. instructed to replace.
- All food employees have food handler training. Inspector’s note: 2-102.13 observed some food handler's certificates are expired. instructed to renew.
- May 19, 2025 (license re-inspection): Pass.
6 violations
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed milk crates and bread shippers being used as shelving throughout the walk in cooler and storage areas. must remove and provide shelving that is 6" off the floor and provides floor accessibility to ensure adequate facility cleaning.
- Non-food/food contact surfaces clean. Inspector’s note: observed the non-food contact surfaces of the cooking equipment in need of detail cleaning to remove all debris on lower shelves of equipment. instructed to detail clean and maintain.
- Plumbing installed; proper backflow devices. Inspector’s note: leak at hot water handle on prep area handsink. instructed to detail clean and maintain it has taken several minutes for hot water at all handsinks. instructed to correct and maintain hot at all times.
- Toilet facilities: properly constructed, supplied, & cleaned. Inspector’s note: oilets in alternative staff washroom in need of cleaning and freeing of large amounts of brown toweling in toilet. instructed to clean all fixtures and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: floors and floor drains throughout prep areas in need of detail cleaning and sanitizing. instructed to detail clean all floors and maintain clean. observed large amounts of dust build up on ceiling tiles above prep area. instructed to detail clean and maintain.
- Adequate ventilation & lighting; designated areas used. Inspector’s note: all air vents in need of cleaning to remove all dust instructed to clean and maintain.
- May 14, 2025 (license): Fail.
10 violations
- No bare hand contact with rte food or a pre-approved alternative procedure properly allowed (Priority). Inspector’s note: observed food handler preparing tcs ready to eat food items with no gloves. food handlers blended cooked carrots in food processor and was adding ingredients to processor. food item was discarded at this time. priority violation 7-38-010 citation issued
- Sewage & waste water properly disposed (Priority). Inspector’s note: observed drain line under 2 compartment prep sink with sewage back up. sink may not be used until drain is corrected with no back up. priority violation 7-38-030(c) citation issued
- Adequate handwashing sinks properly supplied and accessible. Inspector’s note: observed handsink in dish area inoperable at time of inspection not hooked up. observed hansinks in dietary staff washrooms inoperable. sinks are covered with plastic bags. other washroom facilities are available to staff. all handsinks in need of correcting and have hot water, soap and towels ...
- Insects, rodents, & animals not present. Inspector’s note: observed small fly activity in prep area (8-10) flying around drain with back up of sewage. instructed to correct detail clean and sanitize area remove all insect activity. priority foundation 7-38-020(a) citation issued
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed milk crates and bread shippers being used as shelving throughout the walk in cooler and storage areas. must remove and provide shelving that is 6" off the floor and provides floor accessibility to ensure adequate facility cleaning.
- Non-food/food contact surfaces clean. Inspector’s note: observed the non-food contact surfaces of the cooking equipment in need of detail cleaning to remove all debris on lower shelves of equipment. instructed to detail clean and maintain.
- Plumbing installed; proper backflow devices. Inspector’s note: leak at hot water handle on prep area handsink. instructed to detail clean and maintain it has taken several minutes for hot water at all handsinks. instructed to correct and maintain hot at all times.
- Toilet facilities: properly constructed, supplied, & cleaned. Inspector’s note: toilets in alternative staff washroom in need of cleaning and freeing of large amounts of brown toweling in toilet. instructed to clean all fixtures and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: floors and floor drains throughout prep areas in need of detail cleaning and sanitizing. instructed to detail clean all floors and maintain clean. observed large amounts of dust build up on ceiling tiles above prep area. instructed to detail clean and maintain.
- Adequate ventilation & lighting; designated areas used. Inspector’s note: all air vents in need of cleaning to remove all dust instructed to clean and maintain.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Location and nearby care
- Nearest hospital with an emergency room
- South Shore Hospital, Chicago. 0.8 miles away, straight line.
- Nearest Medicare nursing home
- South Shore Rehabilitation, Chicago. 0.6 miles away, straight line.
- Nearest home health agency office
- Comfort Care LLC, Chicago. 1.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60649 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - South Shore, Chicago, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Jackson Park Dialysis Center, Chicago, 1.5 miles away, straight line (CMS rating 1 of 5 stars)
Davita Stony Island Dialysis, Chicago, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 31 Medicare hospices tell CMS they serve ZIP code 60649.
Unity Hospice Of Chicagoland, LLC, office in Chicago, 7.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Vital Care Hospice LLC, office in Evergreen Park, 8.0 miles away, straight line
Vitas Healthcare Corporation Of Illinois, office in Chicago, 9.4 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- University Of Chicago, Chicago. 3.1 miles away, straight line. 14 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, coastal flooding relatively low, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Elevate Care Windsor Park a good nursing home?
CMS gives Elevate Care Windsor Park an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Elevate Care Windsor Park staffed?
Elevate Care Windsor Park reports 2.95 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Elevate Care Windsor Park had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Elevate Care Windsor Park have?
Elevate Care Windsor Park is certified for 240 beds.