Lilisity

Nursing home

Complete Care at the Boulevard

5905 West Washington, Chicago, IL 60644 · Map
For profit - Corporation · Part of Complete Care (85 facilities) · 156 certified beds

Medicare and Medicaid certified
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Complete Care at the Boulevard is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.02 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Feb 7, 2025 cited 18 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
1 out of 5Staffing
156 bedsCertified beds
  • 5 fines totaling $348,414In CMS records: 10 total penalties, 5 Medicare payment denials.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures3/5
Long-stay quality4/5
Short-stay quality2/5

How Complete Care at the Boulevard compares

This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIllinois avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.023.493.89below avg
RN staffing (hrs/resident/day)0.210.730.68below avg
Aide staffing (hrs/resident/day)1.862.132.34below avg
Nursing staff turnover49.5%45.7%46.4%above avg
Deficiencies cited, last inspection18.012.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.02Total nurse hrs/resident/day
0.21RN hrs/resident/day
0.95LPN hrs/resident/day
1.86Aide hrs/resident/day
2.44Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff49.5%
Registered nurses64.3%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 7, 2025Most recent inspection
18Deficiencies found
156Health inspection score
5Fines

Penalties in CMS records: 5 fines totaling $348,414, 10 total penalties, 5 Medicare payment denials.

What inspectors found at Complete Care at the Boulevard

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 29, 2026 · Full report (PDF)
  • Potential for harm

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Nutrition and Dietary Deficiencies · Mar 29, 2026 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 29, 2026 · Full report (PDF)
  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Sep 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jul 22, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Actual harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 9, 2025 · Full report (PDF)
  • Potential for harm

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Infection Control Deficiencies · Feb 7, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 7, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · Feb 7, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Feb 7, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
5905 West Washington
Chicago, IL 60644
CMS certification #
145885
Ownership
For profit - Corporation
Certified beds
156
Avg residents/day
116.8
Provider type
Medicare and Medicaid
First certified
1996-12-01
Chain
Complete Care (85 facilities)
Setting
Urban

Part of Complete Care

Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Complete Care at the Boulevard using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice
  • Kitchen 2 inspections by Chicago Department of Public Health since 2024; latest Pass (April 2025)
Full public records, with dates and sources

Kitchen inspections

The local health department inspects the kitchen that serves residents. Results are in the agency's own words.

Chicago Department of Public Health: Mayfield Care and Rehabilitation Center LLC

  • Apr 24, 2025 (canvass): Pass.
    4 violations
    • Insects, rodents, & animals not present. Inspector’s note: observed rear exit door near kitchen storage open during time of inspection. instructed to secure outer openings to prevent pest entry.
    • Non-food/food contact surfaces clean. Inspector’s note: obsereved rolling carts /shelves, bulk containers and other miscellaneus equipment stored in rear storage space near cooling units with accumulated residues on surfaces. instructed to clean in order to prevent pest harborage.
    • Plumbing installed; proper backflow devices. Inspector’s note: observed leak on piping attached to handsink located in rear dishwashing area. instructed to repair and maintain in good condition.
    • Physical facilities installed, maintained & clean. Inspector’s note: observed wall base detaching behind heavy grill equipment in prep area. insructed to repair and maintain.
  • May 2, 2024 (canvass): Pass.
    4 violations
    • Insects, rodents, & animals not present. Inspector’s note: observed dead insects in corners of the dining room and instructed to remove, clean, and sanitize.
    • Non-food/food contact surfaces clean. Inspector’s note: observed internal surfaces of heavy cooking equipment (grill, stove) with grease build up, instructed to clean and maintain equipment to prevent pest harborage.
    • Physical facilities installed, maintained & clean. Inspector’s note: noted broken wall base in dishroom under table around perimeters of wall as well as in dining area behind vending machine and food service cart. instructed to repair or replace to prevent pest harborage.
    • Physical facilities installed, maintained & clean. Inspector’s note: observed broken and missing ceiling tiles in the dishroom behind the drying rolling cart and underneath the dishwashing table.instructed to provide smooth and easily cleanable surfaces.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.

Care and services

From the community’s website

What Complete Care at the Boulevard says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice Care (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

DOL also concluded 2 cases here with no violations found, most recently for a period ending Jun 5, 2018.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

Location and nearby care

Nearest hospital with an emergency room
Loretto Hospital, Chicago. 0.8 miles away, straight line.
Nearest Medicare nursing home
West Suburban Medical CTR, Oak Park. 0.7 miles away, straight line.
Nearest home health agency office
Global Home Health, LLC, Oak Park. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 60644 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - West Suburban Dialysis Center, Oak Park, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Oak Park Dialysis Unit, Oak Park, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Dialysis Direct - Oak Park, Oak Park, 1.2 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
33 Medicare hospices tell CMS they serve ZIP code 60644.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 5.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Sanctuary Hospice, office in Westchester, 6.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Oak Street Health Physicians Group PC, Berwyn. 2.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Chicago Department of Public Health kitchen inspectionsOct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Complete Care at the Boulevard a good nursing home?

CMS gives Complete Care at the Boulevard an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Complete Care at the Boulevard staffed?

Complete Care at the Boulevard reports 3.02 total nurse hours per resident per day, compared with the Illinois average of 3.49.

Has Complete Care at the Boulevard had inspection problems?

Its most recent CMS inspection cited 18 deficiencies.

How many beds does Complete Care at the Boulevard have?

Complete Care at the Boulevard is certified for 156 beds.