Nursing home
Complete Care at the Boulevard
5905 West Washington, Chicago, IL 60644 · Map
For profit - Corporation · Part of Complete Care (85 facilities) · 156 certified beds
Complete Care at the Boulevard is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.02 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Feb 7, 2025 cited 18 deficiencies.
- 5 fines totaling $348,414In CMS records: 10 total penalties, 5 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at the Boulevard compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.02 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.21 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.86 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 49.5% | 45.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 18.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 5 fines totaling $348,414, 10 total penalties, 5 Medicare payment denials.
What inspectors found at Complete Care at the Boulevard
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 29, 2026 · Full report (PDF) - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Mar 29, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 29, 2026 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 25, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 22, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 9, 2025 · Full report (PDF) - Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5905 West Washington
Chicago, IL 60644 - CMS certification #
- 145885
- Ownership
- For profit - Corporation
- Certified beds
- 156
- Avg residents/day
- 116.8
- Provider type
- Medicare and Medicaid
- First certified
- 1996-12-01
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at the Boulevard using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Kitchen 2 inspections by Chicago Department of Public Health since 2024; latest Pass (April 2025)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: Mayfield Care and Rehabilitation Center LLC
- Apr 24, 2025 (canvass): Pass.
4 violations
- Insects, rodents, & animals not present. Inspector’s note: observed rear exit door near kitchen storage open during time of inspection. instructed to secure outer openings to prevent pest entry.
- Non-food/food contact surfaces clean. Inspector’s note: obsereved rolling carts /shelves, bulk containers and other miscellaneus equipment stored in rear storage space near cooling units with accumulated residues on surfaces. instructed to clean in order to prevent pest harborage.
- Plumbing installed; proper backflow devices. Inspector’s note: observed leak on piping attached to handsink located in rear dishwashing area. instructed to repair and maintain in good condition.
- Physical facilities installed, maintained & clean. Inspector’s note: observed wall base detaching behind heavy grill equipment in prep area. insructed to repair and maintain.
- May 2, 2024 (canvass): Pass.
4 violations
- Insects, rodents, & animals not present. Inspector’s note: observed dead insects in corners of the dining room and instructed to remove, clean, and sanitize.
- Non-food/food contact surfaces clean. Inspector’s note: observed internal surfaces of heavy cooking equipment (grill, stove) with grease build up, instructed to clean and maintain equipment to prevent pest harborage.
- Physical facilities installed, maintained & clean. Inspector’s note: noted broken wall base in dishroom under table around perimeters of wall as well as in dining area behind vending machine and food service cart. instructed to repair or replace to prevent pest harborage.
- Physical facilities installed, maintained & clean. Inspector’s note: observed broken and missing ceiling tiles in the dishroom behind the drying rolling cart and underneath the dishwashing table.instructed to provide smooth and easily cleanable surfaces.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Care and services
From the community’s website
What Complete Care at the Boulevard says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 2 cases here with no violations found, most recently for a period ending Jun 5, 2018.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Loretto Hospital, Chicago. 0.8 miles away, straight line.
- Nearest Medicare nursing home
- West Suburban Medical CTR, Oak Park. 0.7 miles away, straight line.
- Nearest home health agency office
- Global Home Health, LLC, Oak Park. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60644 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - West Suburban Dialysis Center, Oak Park, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Oak Park Dialysis Unit, Oak Park, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Dialysis Direct - Oak Park, Oak Park, 1.2 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 33 Medicare hospices tell CMS they serve ZIP code 60644.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 5.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Sanctuary Hospice, office in Westchester, 6.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Oak Street Health Physicians Group PC, Berwyn. 2.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at the Boulevard a good nursing home?
CMS gives Complete Care at the Boulevard an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at the Boulevard staffed?
Complete Care at the Boulevard reports 3.02 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Complete Care at the Boulevard had inspection problems?
Its most recent CMS inspection cited 18 deficiencies.
How many beds does Complete Care at the Boulevard have?
Complete Care at the Boulevard is certified for 156 beds.