Nursing home
Complete Care at Margate Park
4920 North Kenmore, Chicago, IL 60640 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 310 certified beds
Complete Care at Margate Park is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.86 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Apr 3, 2025 cited 35 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 5 fines totaling $149,598In CMS records: 6 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Margate Park compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.86 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.70 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 40.1% | 45.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 35.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 5 fines totaling $149,598, 6 total penalties, 1 Medicare payment denial.
What inspectors found at Complete Care at Margate Park
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Nov 20, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 23, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 23, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 23, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Sep 23, 2025 · Full report (PDF) - Actual harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Aug 6, 2025 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 6, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 21, 2025 · Full report (PDF) - Actual harm
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Jul 18, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4920 North Kenmore
Chicago, IL 60640 - CMS certification #
- 145881
- Ownership
- For profit - Limited Liability company
- Certified beds
- 310
- Avg residents/day
- 190.9
- Provider type
- Medicare and Medicaid
- First certified
- 1996-08-01
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Margate Park using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Kitchen 3 inspections by Chicago Department of Public Health since 2024; latest Pass (May 2025)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: Uptown Care and Rehabilitation Center
- May 30, 2025 (canvass): Pass.
1 violation
- Contamination prevented during food preparation, storage & display. Inspector’s note: observed containers of milk stored on the floor in the walk-in cooler. instructed to elevate all milk containers at least six inches above the floor or provide additional shelving to protect from contamination.
- Jun 18, 2024 (canvass re-inspection): Pass. No violations listed.
- Jun 11, 2024 (canvass): Fail.
4 violations
- Previous core violation corrected (Priority Foundation). Inspector’s note: previous core violations not corrected from inspection report #2574843 issued on 04-25-2023 priority foundation violation 7-42-090 citation issued #10 - observed no handwashing signage at the exposed handsink next to the three compartment sink, located in the rear preparation area. instructed the ...
- Adequate handwashing sinks properly supplied and accessible. Inspector’s note: instructed to provide handwashing signage at hand sink inside washrooms.
- Food & non-food contact surfaces cleanable, properly designed, constructed & used. Inspector’s note: observed milk crates are used as storage shelves inside walk-in freezer and in rear chemical storage room. instructed to properly use shelves 6" off the floor for easy access on cleaning.
- Physical facilities installed, maintained & clean. Inspector’s note: instructed to detail clean and maintain floors under and behind (snacks) vending machines in main dining room.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Care and services
From the community’s website
What Complete Care at Margate Park says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending May 24, 2018.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Louis A Weiss Memorial Hospital, Chicago. 0.5 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Selfhelp Home of Chicago, Chicago. 0.2 miles away, straight line.
- Nearest home health agency office
- Premier Point Home Health, Inc, Chicago. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Mini Thương Xá. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60640 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Zclosed - Fmc - Uptown, Chicago, 0.5 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Na Lakeview Dialysis, Chicago, 1.2 miles away, straight line (CMS rating 2 of 5 stars)
Nephron Dialysis Center, Ltd., Chicago, 2.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 60640.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 7.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 8.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Guardian Healthcare & Hospice, LLC, office in Northfield, 10.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Endeavor Health Medical Group, Chicago. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively low, coastal flooding very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Margate Park a good nursing home?
CMS gives Complete Care at Margate Park an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Margate Park staffed?
Complete Care at Margate Park reports 2.86 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Complete Care at Margate Park had inspection problems?
Its most recent CMS inspection cited 35 deficiencies.
How many beds does Complete Care at Margate Park have?
Complete Care at Margate Park is certified for 310 beds.