Nursing home
The Citadel of Northbrook
3300 Milwaukee Ave., Northbrook, IL 60062 · Map
For profit - Limited Liability company · Part of Citadel Healthcare (13 facilities) · 158 certified beds
The Citadel of Northbrook is a Medicare-certified nursing home in Northbrook, Illinois. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Feb 21, 2025 cited 6 deficiencies.
- 2 fines totaling $25,126In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Citadel of Northbrook compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.74 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.03 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 31.7% | 45.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $25,126, 2 total penalties.
What inspectors found at The Citadel of Northbrook
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Minimal
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies · Feb 21, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 11, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 11, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Apr 11, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 27, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 21, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3300 Milwaukee Ave.
Northbrook, IL 60062 - CMS certification #
- 145982
- Ownership
- For profit - Limited Liability company
- Certified beds
- 158
- Avg residents/day
- 138.2
- Provider type
- Medicare and Medicaid
- First certified
- 1999-04-28
- Chain
- Citadel Healthcare (13 facilities)
- Setting
- Urban
Part of Citadel Healthcare
Citadel Healthcare operates 13 nursing facilities across the United States. View all Citadel Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Citadel of Northbrook using Google Maps.
Other public records
- Website says Respite stays, works with hospice, transportation
- Staff pay 1 federal wage case with violations found, since 2019
Full public records, with dates and sources
Care and services
From the community’s website
What The Citadel of Northbrook says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Stays
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 15, 2026) - Provides transportation.
Our dedicated nurse practitioner, care coordination, transportation assistance, and concierge services are available, providing unparalleled support throughout your successful recovery journey.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Benefit from fully furnished private or semi-private rooms equipped with enhanced amenities, fostering a comfortable healing environment.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jun 1, 2019 to May 31, 2021. Violations found: Overtime. Back wages: $2,346 owed to 28 employees. Employer as DOL recorded it: Citadel of Northbrook (Citadel of Northbrook LLC). Case 1940472.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Advocate Lutheran General Hospital, Park Ridge. 5.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Elevate Care Abington, Glenview. 1.9 miles away, straight line.
- Nearest home health agency office
- Chicago Midwest Home Health, Inc, Des Plaines. 2.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60062 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Glenview Dialysis Center, Glenview, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Glen Dialysis, Glenview, 2.8 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Niles, Niles, 3.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 39 Medicare hospices tell CMS they serve ZIP code 60062.
Rainbow Hospice, office in Mount Prospect, 2.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
V Care Hospice Services Of Illinois, office in Northbrook, 3.3 miles away, straight line
Residential Hospice, office in Northbrook, 5.1 miles away, straight line (CMS family survey rating 1 of 5 stars) - Nearest geriatric medicine practice
- Advocate Health And Hospitals Corporation, Des Plaines. 2.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Citadel of Northbrook a good nursing home?
CMS gives The Citadel of Northbrook an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Citadel of Northbrook staffed?
The Citadel of Northbrook reports 3.42 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has The Citadel of Northbrook had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does The Citadel of Northbrook have?
The Citadel of Northbrook is certified for 158 beds.