Nursing home
Buckingham Pavilion
2625 West Touhy Avenue, Chicago, IL 60645 · Map
For profit - Corporation · 235 certified beds
Buckingham Pavilion is a Medicare-certified nursing home in Chicago, Illinois. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Nurse staffing is 2.70 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Nov 15, 2024 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Buckingham Pavilion compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.70 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.67 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.81 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | 60.9% | 45.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 5, 2025 inspection was corrected by December 19, 2025
What inspectors found at Buckingham Pavilion
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2625 West Touhy Avenue
Chicago, IL 60645 - CMS certification #
- 145285
- Ownership
- For profit - Corporation
- Certified beds
- 235
- Avg residents/day
- 107.2
- Provider type
- Medicare and Medicaid
- First certified
- 1975-04-14
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Buckingham Pavilion using Google Maps.
Other public records
- Website says Nurse 24 hours a day, diabetes care
- Kitchen 2 inspections by Chicago Department of Public Health since 2024; latest Pass (May 2025)
- Staff pay 1 federal wage case with violations found, since 2023
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: Buckingham Pavillion INC
- May 30, 2025 (canvass): Pass.
1 violation
- Non-food/food contact surfaces clean. Inspector’s note: observed accumulated food debris on exterior of dishmachines. must clean exterior of dishmachines and maintain.
- Oct 23, 2024 (canvass): Pass.
2 violations
- Non-food/food contact surfaces clean. Inspector’s note: observed ice build up on rear of walk in cooler condenser. must remove said ice build up and maintain.
- Physical facilities installed, maintained & clean. Inspector’s note: observed peeling ceiling paint above both dairy and meat dishmachine drainboards sides. must remove ceiling peeling paint.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
Care and services
From the community’s website
What Buckingham Pavilion says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our skilled registered and licensed practical nurses are available around the clock every day of the week to provide our residents with compassionate and skilled care.
(page, checked Oct 12, 2026) - Offers diabetes care.
Other services we offer include diabetes management, catheter care, ostomy care and postsurgical monitoring.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 4, 2023 to Jul 3, 2025. Violations found: Minimum wage, Overtime. Back wages: $6,093 owed to 1 employee. Employer as DOL recorded it: Buckingham Pavilion (Buckingham Pavilion, Inc.). Case 2005503.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Saint Francis Hospital-Evanston, Evanston. 1.0 mile away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Westwood Vlge NRSG and RHB CTR, Chicago. 0.2 miles away, straight line.
- Nearest home health agency office
- Great Paragon Healthcare, Inc, Chicago. 0.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60645 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Rogers Park, Chicago, 0.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Evanston Renal Center, Evanston, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Lincolnwood Dialysis, Lincolnwood, 2.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 33 Medicare hospices tell CMS they serve ZIP code 60645.
Guardian Healthcare & Hospice, LLC, office in Northfield, 6.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Moments Hospice Of Chicago North LLC, office in Des Plaines, 8.7 miles away, straight line
Accentcare Hospice & Palliative Care Of Illinois, office in Rosemont, 8.8 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Oak Street Health Physicians Group PC, Chicago. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Buckingham Pavilion a good nursing home?
CMS gives Buckingham Pavilion an overall rating of 3 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Buckingham Pavilion staffed?
Buckingham Pavilion reports 2.70 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Buckingham Pavilion had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Buckingham Pavilion have?
Buckingham Pavilion is certified for 235 beds.