Lilisity

Nursing home

Avantara Palos Heights

7850 West College Drive, Palos Heights, IL 60463 · Map
For profit - Limited Liability company · Part of Legacy Healthcare (90 facilities) · 184 certified beds

Medicare and Medicaid certified
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Avantara Palos Heights is a Medicare-certified nursing home in Palos Heights, Illinois. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.94 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Sep 18, 2025 cited 17 deficiencies.

2 out of 5Overall CMS rating
2 out of 5Health inspections
2 out of 5Staffing
184 bedsCertified beds
  • 2 fines totaling $29,168In CMS records: 3 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing2/5
Quality measures2/5
Long-stay quality2/5
Short-stay quality2/5

How Avantara Palos Heights compares

This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIllinois avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.943.493.89above avg
RN staffing (hrs/resident/day)0.960.730.68above avg
Aide staffing (hrs/resident/day)2.202.132.34above avg
Nursing staff turnover55.6%45.7%46.4%above avg
Deficiencies cited, last inspection17.012.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.94Total nurse hrs/resident/day
0.96RN hrs/resident/day
0.78LPN hrs/resident/day
2.20Aide hrs/resident/day
3.77Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff55.6%
Registered nurses53.5%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Sep 18, 2025Most recent inspection
17Deficiencies found
136Health inspection score
2Fines
  • Every deficiency from the March 15, 2026 inspection was corrected by March 23, 2026

Penalties in CMS records: 2 fines totaling $29,168, 3 total penalties, 1 Medicare payment denial.

What inspectors found at Avantara Palos Heights

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 15, 2026 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Mar 15, 2026 · Full report (PDF)
  • Potential for harm

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Quality of Life and Care Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Dispose of garbage and refuse properly.

    Nutrition and Dietary Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Sep 18, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Sep 18, 2025 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Sep 18, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
7850 West College Drive
Palos Heights, IL 60463
CMS certification #
145607
Ownership
For profit - Limited Liability company
Certified beds
184
Avg residents/day
144.1
Provider type
Medicare and Medicaid
First certified
1989-03-15
Chain
Legacy Healthcare (90 facilities)
Setting
Urban

Part of Legacy Healthcare

Legacy Healthcare operates 90 nursing facilities across the United States. View all Legacy Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Avantara Palos Heights using Google Maps.

Other public records

  • Website says Respite stays, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Avantara Palos Heights says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Yes, we offer short-term and respite stay options for individuals seeking temporary care and support. (page, checked Oct 12, 2026)
  • Provides transportation. Our facility assists in arranging transportation for residents to see their doctors. (page, checked Oct 12, 2026)
  • Apartment types named: private room, semi-private room. Private or semi-private rooms (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
Palos Community Hospital, Palos Heights. 1.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
Nearest Medicare nursing home
Harmony Palos, Palos Heights. 0.1 miles away, straight line.
Nearest home health agency office
Journeycare Home Health, Palos Heights. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 60463 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Chicago Ridge Dialysis, Chicago Ridge, 1.9 miles away, straight line (CMS rating 2 of 5 stars)
Usrc Hickory Hills Dialysis, Hickory Hills, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Stony Creek Dialysis, Oak Lawn, 3.6 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
37 Medicare hospices tell CMS they serve ZIP code 60463.
St Croix Hospice Des Plaines, office in Palos Heights, 0.2 miles away, straight line
Osf Hospice, office in Oak Lawn, 3.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Providence Hospice, office in Homer Glen, 6.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Beata Styka, MD, Palos Heights. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Avantara Palos Heights a good nursing home?

CMS gives Avantara Palos Heights an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Avantara Palos Heights staffed?

Avantara Palos Heights reports 3.94 total nurse hours per resident per day, compared with the Illinois average of 3.49.

Has Avantara Palos Heights had inspection problems?

Its most recent CMS inspection cited 17 deficiencies.

How many beds does Avantara Palos Heights have?

Avantara Palos Heights is certified for 184 beds.