Nursing home
Yukio Okutsu State Veterans Home
1180 Waianuenue Avenue, Hilo, HI 96720 · Map
Government - State · Part of Hawaii Health Systems Corporation (6 facilities) · 95 certified beds
Yukio Okutsu State Veterans Home is a Medicare-certified nursing home in Hilo, Hawaii. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.99 hours per resident per day, above the Hawaii average of 4.71. Its most recent inspection on Nov 15, 2024 cited 10 deficiencies.
- 1 fine totaling $13,049In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Yukio Okutsu State Veterans Home compares
This facility vs. the Hawaii and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Hawaii avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.99 | 4.71 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.07 | 1.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.42 | 2.73 | 2.34 | above avg |
| Nursing staff turnover | 98.6% | 36.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 15, 2024 inspection was corrected by December 30, 2024
Penalties in CMS records: 1 fine totaling $13,049, 1 total penalty.
What inspectors found at Yukio Okutsu State Veterans Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Nov 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 30, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1180 Waianuenue Avenue
Hilo, HI 96720 - CMS certification #
- 125058
- Ownership
- Government - State
- Certified beds
- 95
- Avg residents/day
- 62.6
- Provider type
- Medicare and Medicaid
- First certified
- 2008-03-10
- Chain
- Hawaii Health Systems Corporation (6 facilities)
- Setting
- Rural
Part of Hawaii Health Systems Corporation
Hawaii Health Systems Corporation operates 6 nursing facilities across the United States. View all Hawaii Health Systems Corporation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Yukio Okutsu State Veterans Home using Google Maps.
Other public records
- Programs State Veterans Home
- Website says Respite stays
Full public records, with dates and sources
Care and services
From the community’s website
What Yukio Okutsu State Veterans Home says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Paying with Medicaid and other programs
Federal and state programs
- State Veterans Home. Listed as a State Veterans Home (YUKIO OKUTSU VETERANS HOME) in the national directory that VA links to. Beds listed: ICF/SNF: 95. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Aug 14, 2024)
Location and nearby care
- Nearest hospital with an emergency room
- Hilo Benioff Medical Center, Hilo. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Hilo Benioff Medical Center, Hilo. 0.0 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Hilo. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Shiigi Drug. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 96720 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Hilo Lanikaula, Hilo, 2.3 miles away, straight line (CMS rating 4 of 5 stars)
Liberty Dialysis Hawaii - Hilo Dialysis, Hilo, 2.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Usrc Hilo Dialysis, Hilo, 3.2 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 96720.
Dba Hawai'I Care Choices, office in Hilo, 0.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Hawaii Permanente Medical Group Inc, Wailuku. 120.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Hilo, HI, risk to homes is greater than 18% of communities in Hawaii and 85% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane relatively low, inland flooding very high, wildfire relatively moderate, tornado very low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | See above |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Yukio Okutsu State Veterans Home a good nursing home?
CMS gives Yukio Okutsu State Veterans Home an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Yukio Okutsu State Veterans Home staffed?
Yukio Okutsu State Veterans Home reports 4.99 total nurse hours per resident per day, compared with the Hawaii average of 4.71.
Has Yukio Okutsu State Veterans Home had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Yukio Okutsu State Veterans Home have?
Yukio Okutsu State Veterans Home is certified for 95 beds.