Government - State ·
52 certified beds ·
Medicare and Medicaid
· Part of Hawaii Health Systems Corporation (6 facilities)
4
Overall CMS Rating
★★★★☆
Hilo Benioff Medical Center is a Medicare-certified nursing home in Hilo, Hawaii. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 6.01 hours per resident per day, above the Hawaii average of 4.71. Its most recent inspection on Feb 7, 2025 cited 15 deficiencies.
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★☆ 4/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★★★ 5/5
Quality Measures
★★☆☆☆ 2/5
Long-Stay QM
★★☆☆☆ 2/5
Short-Stay QM
No data
How Hilo Benioff Medical Center compares
This facility vs. the Hawaii and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Hawaii avg
National avg
Total nurse staffing (hrs/resident/day)
6.01
4.71
3.89
above avg
RN staffing (hrs/resident/day)
1.48
1.63
0.68
below avg
Aide staffing (hrs/resident/day)
3.64
2.73
2.34
above avg
Nursing staff turnover
30.4%
36.5%
46.4%
below avg
Deficiencies cited, last inspection
15.0
10.4
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
6.01
Total Nurse Hrs/Resident/Day
1.48
RN Hrs/Resident/Day
0.90
LPN Hrs/Resident/Day
3.64
Aide Hrs/Resident/Day
5.09
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
30.4%
Registered Nurses
35.0%
Administrator Changes—
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Feb 7, 2025
Most Recent Inspection Date
15
Total Deficiencies Found
92
Health Inspection Score
0
Number of Fines
What inspectors found at Hilo Benioff Medical Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 7, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Feb 7, 2025
Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 7, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 7, 2025
Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy Service Deficiencies · Feb 7, 2025
Potential for harm
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.Nursing and Physician Services Deficiencies · Feb 7, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Feb 7, 2025
Potential for harm
Provide enough food/fluids to maintain a resident's health.Quality of Life and Care Deficiencies · Feb 7, 2025
Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Quality of Life and Care Deficiencies · Feb 7, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Feb 7, 2025
Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Feb 7, 2025
Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedResident Assessment and Care Planning Deficiencies · Feb 7, 2025
About This Facility
Address
1190 Waianuenue Avenue Hilo, HI 96720
CMS Certification #
125002
Ownership
Government - State
Certified Beds
52
Avg Residents/Day
52.7
Provider Type
Medicare and Medicaid
First Certified
1967-01-01
Chain
Hawaii Health Systems Corporation (6 facilities)
Setting
Rural
Part of Hawaii Health Systems Corporation
6
Facilities Nationwide
Hawaii Health Systems Corporation operates 6 nursing facilities across the United States.
CMS gives Hilo Benioff Medical Center an overall rating of 4 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Hilo Benioff Medical Center reports 6.01 total nurse hours per resident per day, compared with the Hawaii average of 4.71.
Its most recent CMS inspection cited 15 deficiencies.
Hilo Benioff Medical Center is certified for 52 beds.
Admissions at Hilo Benioff Medical Center
For admissions, availability and rehab questions, call (808) 932-3000. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
Looking for assisted living or memory care instead?
